Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Moderator David@stives on May 26, 2010, 07:55:11 pm

Title: £250 for Rabbit ears
Post by: Moderator David@stives on May 26, 2010, 07:55:11 pm
One of my guys knocked over an 18in pot rabbit on a patio whilst cleaning the windows on a customers house, with the Butt end of the pole, knocking the Rabbits ears off in the proccess.

The Rabbit was commissioned by a local artist and the guy is sending me a bill for replacing it for £250.

I am going to pay it, but do you think it is reasonable for us to expect that an innocuous looking pot rabbit was worth £250, and if it was worth so much and was so fragile, should we have been warned by the customer.

The customer was on holiday at the time and we have cleaned this property for 4 years now, the Rabbit appeared 2 years ago and no warnings were ever given.

We are going to pay, but do you think it is fair ?

Dave
Title: Re: £250 for Rabbit ears
Post by: martinsadie on May 26, 2010, 07:57:06 pm
youve done the crime now pay the fine  ;)
Title: Re: £250 for Rabbit ears
Post by: Sunshine/Cleaning on May 26, 2010, 07:58:05 pm
I broke a very fragile Hare inside a customers house a few years back. Put it through my insurance but had to pay the excess. Had to get the artist to re-make one as it was a one off piece.
Title: Re: £250 for Rabbit ears
Post by: Dave Willis on May 26, 2010, 07:58:14 pm
Clumsy oaf. Dock his wages.
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 26, 2010, 08:02:26 pm
Of course it isn't fair, life never is.

However, you are answerable for damage done. Pay up.

You now have a comissioned rabbit sculpture that you didnt have this time yesterday. What you moaning at?
Title: Re: £250 for Rabbit ears
Post by: martinsadie on May 26, 2010, 08:04:22 pm
Of course it isn't fair, life never is.

However, you are answerable for damage done. Pay up.

You now have a comissioned rabbit sculpture that you didnt have this time yesterday. What you moaning at?
he will have when hes finished with the bostick  ;)
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 26, 2010, 08:10:13 pm
I once broke some of those hanging vertical blinds on an inside window I was doing.

(http://www.3dayblindscoupon.com/blog/wp-content/uploads/2009/04/vertical_blinds.jpg)

Anyway, once I realised I had broken them I paniced, so I took them down rolled them up and put them down me trousers and legged it. When the custard came home she rang me to ask what had happened to her blinds, I said 'What blinds'?

She said 'The blinds that were in the window overlooking the lawn that were in the window before I left whilst you were cleaning and that wernt there when I came back!'

I said, again, 'I dont know'  ;D


Anyway, to cut a long story short, I returned; via the field where I had thrown them out of my car window to collect them,  backto her house and gave them back. So she got her blinds, I learnt a lesson and no rabbits ears were broken.


Cest la vie.

 ;D ;D
Title: Re: £250 for Rabbit ears
Post by: Jack Wallace on May 26, 2010, 08:16:35 pm
I am not certain but I would think if you are being asked to replace the broken rabbit you may be entitled to keep the old one.
Also if it were me I would insist on documentation from the artist/supplier to confirm cost. Tell them your insurance insists, as I think most people have a habit of bumping up the price in these instances.
Title: Re: £250 for Rabbit ears
Post by: rg1 on May 26, 2010, 08:35:20 pm
I once broke some of those hanging vertical blinds on an inside window I was doing.

(http://www.3dayblindscoupon.com/blog/wp-content/uploads/2009/04/vertical_blinds.jpg)

Anyway I took them down rolled them up and put them down me trousers. When the custard came home she rang me to ask what had happened to her blinds, I said 'What blinds'?

She said 'The blinds that were in the window overlooking the lawn that were in the window before I left whilst you were cleaning and that wernt there when I came back!'

I said, again, 'I dont know'  ;D


Anyway, to cut a long story short, I returned; via the field where I had thrown them out of my car window to collect them,  backto her house and gave them back. So she got her blinds, I learnt a lesson and no rabbits ears were broken.


Cest la vie.

 ;D ;D


 :-\
???
Title: Re: £250 for Rabbit ears
Post by: Moderator David@stives on May 26, 2010, 08:39:04 pm
I reckon I will ask for the old Rabbit then sell it on Ebay, if it is from an artist, i reckon it is worth something to someone.

I reckon I could grind the ear stumps down and make it look like a deaf rabbit.
Title: Re: £250 for Rabbit ears
Post by: weetot on May 26, 2010, 08:50:46 pm
It might be cheaper to use your insurance..

PS
Whats going on with the Blinds story? I think he needs help!!!! ;D
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 26, 2010, 09:00:07 pm
Its a true story.

I did need help now you mention it ;D  ;D and got it.
Title: Re: £250 for Rabbit ears
Post by: Sir Squeaky on May 26, 2010, 09:02:49 pm
I reckon I will ask for the old Rabbit then sell it on Ebay, if it is from an artist, i reckon it is worth something to someone.

I reckon I could grind the ear stumps down and make it look like a deaf rabbit.
Or just carve one ear off and say it's a Van gogh  ;D
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 26, 2010, 09:06:05 pm
Something for you to model your creation on

we can call you Davie Darko then  ;D ;D


(http://gordonandthewhale.com/wp-content/uploads/2008/05/donnie-darko-desktop-ii.jpg)
Title: Re: £250 for Rabbit ears
Post by: G Griffin on May 26, 2010, 09:11:23 pm
I reckon I will ask for the old Rabbit then sell it on Ebay, if it is from an artist, i reckon it is worth something to someone.

I reckon I could grind the ear stumps down and make it look like a deaf rabbit.
Or just carve one ear off and say it's a Van gogh  ;D

 I was just about to type that  ;D
Title: Re: £250 for Rabbit ears
Post by: dai on May 26, 2010, 09:17:44 pm
Ok replace it, and then let it be known to some local chancers that this person has a garden littered with £250 ornaments.
Or you could say that you haven't knocked his nuts off, and maybe they will breed.
Seriously though Dave, if I paid £250 for an ornament, I wouldn't be leaving it in the garden, you can buy real ones for a couple of quid and they help keep the grass down.
Title: Re: £250 for Rabbit ears
Post by: richard jagger on May 26, 2010, 09:28:18 pm
250 rabbit out side? maybe you can see what else there is and come back and nick the rest it might be worth more then 250.
Title: Re: £250 for Rabbit ears
Post by: R W C™ on May 26, 2010, 09:31:47 pm
Ask for a reciept when he buys it...
Title: Re: £250 for Rabbit ears
Post by: DaveG on May 26, 2010, 09:32:35 pm
Ask him if his Mrs rabbit is ok??? ;D
Title: Re: £250 for Rabbit ears
Post by: tomy jackson on May 26, 2010, 09:37:57 pm
went to house this after noon and ther wos that dam owl looking at it youd neaver gess it had bin in bits last time i washed  ;D ;D ;D ,this moorning bilder up lader paneting fall pipe black pant pot on wall other side of garden when i went next door thers white pant all over my hose hed got two at side of wall on my side any way hes got two have emty  ??? ??? ???
Title: Re: £250 for Rabbit ears
Post by: suds window service on May 26, 2010, 09:44:35 pm
thats a lot of money for a pot rabbit......must be a hareloom
Title: Re: £250 for Rabbit ears
Post by: weetot on May 26, 2010, 09:47:20 pm
Oh god , i needed a good belly laugh! ;D ;D ;D
Title: Re: £250 for Rabbit ears
Post by: scottt24 on May 26, 2010, 09:50:58 pm
one of our custies has a big ceramic globe on a stand in his garden. one of our lads knocked it off two years ago and smashed it to pieces, chap came out and explained that his granddaughter bought it him 15 years ago for birthday present and cost £600.
we told him we were very sorry and would pay him for it but he said it was ok and that accidents happen.
we went back to clean his windows the next month and it was back on its stand all glued up and looking terrible, every time i have seen it for the last two years it makes me cringe but it reminds us all to be careful around his property.
Title: Re: £250 for Rabbit ears
Post by: Sapphire Window Cleaning on May 26, 2010, 10:04:03 pm
Ask him if his Mrs rabbit is ok??? ;D


I don't think her rabbit has any ears lol


 ;D ;D
Title: Re: £250 for Rabbit ears
Post by: Jack Wallace on May 27, 2010, 07:05:01 am
I knocked a customer’s gnome off its stand a few months ago, it was only a small ceramic thing worth about a fiver, but his wife said he will be gutted as his grandkids got it for him.
So I took it home, got out the glue and paints and repaired it. I had to mix up epoxy resin to fill in the bits that were missing.
All in all I spent about 2 hours mending it.
I took it back and his wife replaced it, to this day he still does not know.
His wife has threatened to tell him about it if I put my price up ha ha, I don’t mind though as his is a great guy and give me a freshly smoked trout every month in season.  :)
Title: Re: £250 for Rabbit ears
Post by: Martin ccs on May 27, 2010, 02:10:14 pm
maybe say to the customer - ill give the £250 but i will take the current one or £125 and you can keep the current one and try and fix it up.
Title: Re: £250 for Rabbit ears
Post by: mlscontractcleaner on May 27, 2010, 03:59:46 pm
You're loaded mate; a window cleaner and tv celeb, so just pay the bill and warn your employee that next time it'll come out of his wages ;)


PS....... What's happening with the work you asked me to price; just wandered ??? ???
Title: Re: £250 for Rabbit ears
Post by: Moderator David@stives on May 27, 2010, 04:16:02 pm
Can you send me the prices again, I have been so busy, I am like an headless chicken here.
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 27, 2010, 04:20:06 pm
warn your employee that next time it'll come out of his wages ;)


You cant do that.
Title: Re: £250 for Rabbit ears
Post by: weetot on May 27, 2010, 10:23:59 pm
You cant nick custards blinds either but you did it ;D

Good of you to be so honest though, never laffed so much in me life!! :o ;D
Title: Re: £250 for Rabbit ears
Post by: Elfords Carpet and Window Cleaning on May 27, 2010, 10:56:40 pm
It generally gets a good laugh that one, I include it in my 'after-dinner' speech.  ;D
Title: Re: £250 for Rabbit ears
Post by: wightsurf on May 28, 2010, 06:22:14 pm
I knocked the ears off micky mouse , about a yr ago.
I had some tube of silcone in the van, glued back on  ;D
I still laugh to myself now when i walk by, didn't tell them though as they got it from the states.
Title: Re: £250 for Rabbit ears
Post by: NJWindowCleaning on May 28, 2010, 07:28:21 pm
Could always get some of that fixit supposed to fix most things as its been advertise on tv lately :)

I always mention to customers if things get broken as its in the way i wont pay for them Inside or outside so they are warned first just incase. And they all know where they stand and they know i have insurances too.

Just take this a lesson learnt  at a costly mistake.

Most excess you have to pay the first £250.00 anyway so some insurances I wouldnt bother just pay the bill when the artist has sent you the invoice. :)