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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: bassjamm on May 04, 2010, 11:12:08 pm

Title: Taking payments online...
Post by: bassjamm on May 04, 2010, 11:12:08 pm
Hi everyone,

Just wondered how any of you take payments online?

D'you use Paypal, Paypal subscriptions, bank transfers etc?

If so, how do you administer it all and track who's sent you what and take into account costs etc?

Looking to set something up fairly soon.

Thanks in advance.

Jamie
Title: Re: Taking payments online...
Post by: richard jagger on May 04, 2010, 11:20:11 pm
On line transfers works well for me as its in the next day after transfer.They use the address and postal code as refurance- or  full Name.I send a text on receipt of payment and thanks for payment.
Title: Re: Taking payments online...
Post by: supernova77 on May 04, 2010, 11:31:22 pm
Quote
Hi everyone,

Just wondered how any of you take payments online?

D'you use Paypal, Paypal subscriptions, bank transfers etc?

If so, how do you administer it all and track who's sent you what and take into account costs etc?

Looking to set something up fairly soon.

Thanks in advance.

Jamie

http://www.southerncleaningservices.co.uk/payments

Andy
Title: Re: Taking payments online...
Post by: bassjamm on May 05, 2010, 12:26:00 am
Thanks for these suggestions guys...keep them coming!
Title: Re: Taking payments online...
Post by: HIGH LEVEL WINDOW CLEANERS (scrimmy) on May 05, 2010, 06:40:54 am
http://www.gacontracts.co.uk/index-3.html

try it to see if it works...stick a tenner in it will ye 8)
Title: Re: Taking payments online...
Post by: Frankybadboy on May 05, 2010, 07:22:51 am
http://www.gacontracts.co.uk/index-3.html

try it to see if it works...stick a tenner in it will ye 8)
done ;D ;D

did it work scimmy ::) ::)
Title: Re: Taking payments online...
Post by: amayze on May 05, 2010, 08:10:41 am
Use Paypal. It's fantastic, cost isn't too bad either.
Title: Re: Taking payments online...
Post by: cleewindows on May 05, 2010, 08:25:49 am
i like the nochex,so much better than p[aypal,i will add this to my site!
 ;D
Quote
Hi everyone,

Just wondered how any of you take payments online?

D'you use Paypal, Paypal subscriptions, bank transfers etc?

If so, how do you administer it all and track who's sent you what and take into account costs etc?

Looking to set something up fairly soon.

Thanks in advance.

Jamie

http://www.southerncleaningservices.co.uk/payments

Andy
Title: Re: Taking payments online...
Post by: supernova77 on May 05, 2010, 08:29:18 am
Quote
i like the nochex,so much better than p[aypal,i will add this to my site!

I think Nochex looks more pro than PayPal... Plus I've had problems in the past with PayPal with-holding money (£400) from me for 6 months for no reason - never again!

Customers dont need to be signed up to Nochex either, they just enter their card details and address, its easy.

Andy
Title: Re: Taking payments online...
Post by: cleewindows on May 05, 2010, 08:35:15 am
it is the perfect solution in my opinion!
Quote
i like the nochex,so much better than p[aypal,i will add this to my site!

I think Nochex looks more pro than PayPal... Plus I've had problems in the past with PayPal with-holding money (£400) from me for 6 months for no reason - never again!

Customers dont need to be signed up to Nochex either, they just enter their card details and address, its easy.

Andy
Title: Re: Taking payments online...
Post by: Murdie window cleaning on May 05, 2010, 09:08:31 am
Quote
i like the nochex,so much better than p[aypal,i will add this to my site!

I think Nochex looks more pro than PayPal... Plus I've had problems in the past with PayPal with-holding money (£400) from me for 6 months for no reason - never again!

Customers dont need to be signed up to Nochex either, they just enter their card details and address, its easy.

Andy

I agree, paypal are evil to deal with if your in dispute.
Title: Re: Taking payments online...
Post by: bassjamm on May 06, 2010, 09:33:21 pm
With Nochex, do you have to swallow the costs incurred?  As I know with Paypal you can pass this on to the customer, which is a massive bonus in my opinion!
Title: Re: Taking payments online...
Post by: p1w1 on May 06, 2010, 10:07:29 pm
With Nochex, do you have to swallow the costs incurred?  As I know with Paypal you can pass this on to the customer, which is a massive bonus in my opinion!

last i knew if you did this with paypal and they find out then they would close your account..
Title: Re: Taking payments online...
Post by: supernova77 on May 06, 2010, 10:40:53 pm
Quote
Which of their services are you using Andy?  Looks like there are plenty on offer.

I use the Nochex Seller Account >> http://www.nochex.com/seller-account

Andy
Title: Re: Taking payments online...
Post by: chopsie on May 07, 2010, 05:52:48 pm
I use payment direct into my account and nochex. very good and easy, pees me off a bit having 2.9% for payments recieved and another 2.9% for transfering  into my bank account  ??? But saves me collecting  :)
Title: Re: Taking payments online...
Post by: bassjamm on May 07, 2010, 05:59:18 pm
Well I spoke with Nochex today and there's no way of automatically charging the customer the 2.9% and 20 pence fees incurred using their system.  That's a massive issue in my opinion seeing as Paypal offers this so you don't actually lose any money.

Should a customer find this a problem, then I'd quite happily raise the issue that they're already paying for a stamp, and that I'm still happy to accept cheques!

Does anyone have any experience with finding it hard to pass the fee on to the customers?
Title: Re: Taking payments online...
Post by: chopsie on May 07, 2010, 06:05:07 pm
I considered putting a note on my website next to the nochex payment button asking for  50p to be  added to all nochex payments, would help if not cover all charges. But i decided i would rather lose 40-50p than lose a lot more money and time collecting!
Title: Re: Taking payments online...
Post by: bassjamm on May 08, 2010, 12:20:37 am
I don't do collecting, just payment on the door or cheques in the post, but 2.9% plus 20 pence per transaction is a lot of money out of my pocket every month!

Think I need to look into all of this a bit more.
Title: Re: Taking payments online...
Post by: Paul Coleman on May 08, 2010, 06:55:59 am
The only way I take payments online is directly by bank transfer.  This is free for me and the customer.  If the customer doesn't have internet banking, it is usually possible to set it up via telephone banking - so it will cost them a brief phone call (cheaper than a stamp).  In fact, I will need to put about 50 - 75% of my prices up this year by a pound (two in some cases).  I will tie this in with paying via internet banking as although it will cost them an extra pound, they can save 30 or 40p of that because they will no longer need a stamp.