Alex I don’t remember ever been sent a link to your specific glue you use and sell back when I last contacted you, although I remember asking .
I could be wrong though. I appreciate you sending it me now
I think it is a design flaw in your product that you know all about
At the end of the day we are window cleaners, not pole maintenance men, and the poles should be glued correctly from manufacture surely
We have 3 of your poles and all three have had clamps fail. Two 18ft slx and a 50 ft super max
Im gonna give the phantom clamps a whirl, see if they are any good or not, and then if they are rubbish, buy that special glue of yours
I personally don’t believe that glue will hold indefinitely, although it may well be better than the 2 different brands we have tried, so I appreciate it you are trying to sort it out.
Like I say, I like your poles and have no problem with your company, I just think that the guy at exceed is a little bit of an innovator that is much needed in our industry
I take it you haven’t heard the problems that phantom poles have been having with clamps coming loose? The new poles have also only been out for 10 months or so.
Feel free to try one. I’m sure you will soon find out that Gardiners poles are still superior and soon change back. There’s a reason why Gardiners have the Patent for the smart clamps. There the best, and hardest wearing poles out there in my opinion.
I’ve been exclusively using Gardiner for about 7 years now. Clx poles, slx and extremes. In that time I’ve had one clamp come loose, working full time hours.
Like a few have said above I think you must be heavy handed in operation. If that’s the case then using other companies clamps will only highlight that even more.
