[Simon Gerrard]

I met Mr & Mrs Hector today and got to see a groupon LM job done. Very interesting and a good result. Thanks Hector, I'll get you onto a cruise ship so you can see the other end of the septrum in action.
Simon

[elliott cleaning]

...... and got to see a groupon LM job done. Very interesting and a good result.....
Simon

Is a groupon LM job different from a normal LM job?
Now be honest Simon - 'interesting & good' - not superlative words!
Should the rest of us just stick to HWE via T/M?

[Simon Gerrard]

A groupon job done with LM, so two in one. Never seen LM on domestic carpet before so it was very interesting to see it done with that method. Nice to meet up with Hector too, the guy knows what he's doing.
Simon

[elliott cleaning]

Thanks - Tactful reply, Simon

[Steve Rothwell]

Nice to meet you too Simon...

And thank you for showing me your big beast...

look forward to seeing it in action

[Simon Gerrard]

And thank you for showing me your big beast...
I didn't realise you'd met my wife
Simon

[Jim_77]

Speak to him nicely and he might even show you his truckmount next time

[Steve Rothwell]

ooooeerrrrrr

[Steve. Taylor]

Hector would you like to see my wifes puzzi

[Steve Rothwell]

talk about a leading question

 

[Steve Rothwell]

A puzzi is a low powered cleaner with a short hose...........

So your wife's puzzi would be ............................




















you...

when we gonna meet ?

[Steve Rothwell]

...... and got to see a groupon LM job done. Very interesting and a good result.....
Simon

Is a groupon LM job different from a normal LM job?
Now be honest Simon - 'interesting & good' - not superlative words!
Should the rest of us just stick to HWE via T/M?

I will answer that one.

yes a groupon LM is different from a normal LM

and here is why..

Groupon customers chancers pay £29 for 2 rooms and a hall... we get £11.60 of that.

groupon customers cheapskates from our experience are the "top end" customers with lots of money, and no need for the low price.

I tell the groupon people to empty as much as possible and to vacuum before hand as I don't have time.

Then the carpet gets pre spray
agitate with either shampoo brush or scrub pad.
then pad extraction.

customer chancer has a nice clean carpet which is almost dry, we have spent 45 mins there, and are on the way to the next one. We do max of 6 in a day.


real LM customers get a lot more care and attention than these chancers.

[John Kelly]

Hi Hector, I'm still curious as to why you did this. As you have said in your post these are chancers and cheapskates so personally I wouldn't want these people as my customers in future. You say you do 6 a day which equates to £69.60 per day. I need to earn that an hour to give me a decent return on my business although it is not always attained it regularly is. I have just refused a major flood restoration contract because they wanted to pay me £25 an hour. After overheads I can earn more than that in a low paid job.
I am not having a go just can't get my head round the principle behind it.

[Steve. Taylor]

Hector would be good to meet up, drop us an email would be good to put a face to a name

[Barry Livingstone]

Ive watched this Groupon thing with interest, But I still cant make the numbers add up! £66 quid a day that can be 3 days fuel for me!

Am all for new marketing ways as I only advertise on the internet now, done 10k leaflets in august, with a 3 for 2 offer and 10% discount offer and got a crap return.

Am not as busy as I was the first half of the year, but like Draggons Den............Hector Am out!!!

[Helen]

...... and got to see a groupon LM job done. Very interesting and a good result.....
Simon

Is a groupon LM job different from a normal LM job?
Now be honest Simon - 'interesting & good' - not superlative words!
Should the rest of us just stick to HWE via T/M?

I will answer that one.

yes a groupon LM is different from a normal LM

and here is why..

Groupon customers chancers pay £29 for 2 rooms and a hall... we get £11.60 of that.

groupon customers cheapskates from our experience are the "top end" customers with lots of money, and no need for the low price.

I tell the groupon people to empty as much as possible and to vacuum before hand as I don't have time.

Then the carpet gets pre spray
agitate with either shampoo brush or scrub pad.
then pad extraction.

customer chancer has a nice clean carpet which is almost dry, we have spent 45 mins there, and are on the way to the next one. We do max of 6 in a day.


real LM customers get a lot more care and attention than these chancers.

were you able to upsell at all to any of these cheapskates?
do you think you will get repeat business at full prices from them?

Probably can answer that myself

[jasonl]

Can you call me Hector I have a contract for you to start ASAP.

[Steve Rothwell]

Hi Hector, I'm still curious as to why you did this.

John we had just moved, and were in the shyte financially for a short while, and going stir crazy sat at home.

this was a short term cash injection (in theory) that was grossly over subscribed by groupon. We are  endeavouring to complete as much as we can (we are ethical like that) and I agree, we used to work for £250 - £300 days, and only doing 2 - 3 jobs, however at the end of summer things were not good so we did it.

Helen
we have upsold to about 25% of the people but not always a lot, we had £170 of extras today, but only £25 tomorrow.

I think that the percentage of those who will rebook at a proper price is about 2% judging by the way they are.


I would never recommend this way of working to anyone in this industry.....

But had to try it rather than sit at home and fester.....

[garry22]

Fair play to both yourselves and Jason. at least you have tried it (admittedly with differing results).

[clinton]

Least you have been honest hector with your results and wouldnt do it again..