Kev Martin

  • Posts: 6954
Quotes - Finally Making up your Mind!!! New
« on: January 11, 2015, 09:35:33 am »
Well I think we must have made a new record!

In restoration we are used to people taking their time and thinking about our quotes.  This is because unlike other trades we very often offer several alternative quotes / options from a basic clean and polish up to a full grind and restore.  So it is normal for us to wait for up to 1-3 months for a go ahead.  In the past some clients have taken 6 months and last year we had one who had waited almost a year.  However, this weekend I get an e mail from a client asking us to proceed with Option 2 on our quote.  He has specified he would like it doing in the next 10-12 Weeks if possible.

The weird part is I quoted them with 3 different options to restore their floor on 26th May 2011 ??? ??? ???

That is 3 years and almost 8 months ago!!!!!!! ;D

Kev
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

creighton foyle

  • Posts: 761
Re: Quotes - Making up your Mind!!!
« Reply #1 on: January 11, 2015, 07:05:37 pm »
your prices must have gone up since then ?

Kev Martin

  • Posts: 6954
Re: Quotes - Making up your Mind!!! New
« Reply #2 on: January 11, 2015, 08:05:05 pm »
Not really already looked at it again and can probably still do it for roughly the same.  Anyway if I increase the price too much he may decide to wait another 3 years ;D ;D ;D
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics