We once had our sofa sprayed due to sun damage by a known franchise, paid £320 for job. Three weeks of use after the job the colour started wearing off and the original damage could be seen.
Called them out again, they re-sprayed area and then put on what they said was a stronger lacquer. It certainly was stronger, it lasted 2 months before it all started to wear off again!! :
Did'nt pursue it with them again.
Called in a private business who charged £80 to do the job and explained the problem with the last company. The guy laughed and said if only I knew his number earlier. Re did the area and spent twice as long getting the job done right, looked fantastic when finished. 6 weeks on and all the colour had come off. :
we went out and bought a new sofa.
I would question the durability of these repairs especially when your using paint, in my opinion they don’t last and can leave customers angry and disillusioned.
If we clean carpets in office blocks we know that they won’t shrink on drying. If we go out and fit CCTV systems or Aerials we are confident that they are not going to stop working in a few weeks time, we even offer a full 2 years free warranty on all installations. Why should leather repairs be any different or do they come with warranty?
Matt
