[Simon Gerrard]

So...........

What you are saying Simon is.......................


You would get Nigel in to remove the stains ....

 

Hector,
Quite possibly as there seems too much risk of making matter worse.

[Simon Gerrard]

After having tried all the recognised ways of dealing with it, obviously. Then you have to consider how much it would cost to get a specialist in to attempt to fix the problem against the cost of replacement. The more extreme remedies are better in the hands of people who have experience with them, rather than trial and error, but having said that I suppose by then you have nothing to lose.
Johnny, have you got any photos?

Simon

[colin fitch]

I will try[later] and post a  picture of before and after of a rug that suffered a furniture stain.

The stain was removed with the product already mentioned by Nigel and Jim.

colin

[colin fitch]

Sorry cant post pics, because this is what happens

The upload folder is full. Please try a smaller file and/or contact an administrator.

[Jim_77]

Johnny you STILL have not mentioned what the carpet fibre is??!!!?!!!!  This is THE most crucial factor!!!  Seriously, are you just going to buy some Magic and go straight to that carpet with zero experience of the product?  It is very powerful stuff.

p.s. Colin - http://www.tinypic.com/

[james roffey]

I thought he did that in his original post its 100%wool.

I have said many times that a course should be done for the guys who probably went on a stain removal course that did not involve, all these, reducing oxidising and more complex methods that are being discussed. when i have looked for them its the same type of course none of them seem to cover it.

Its as though its Alchemy and only to be left to the experts well i run a professional business and would like to be able to offer every method of stain removal, i practice at home on carpet samples but how much better would it be to be shown.

[colin fitch]

before picture
 

[colin fitch]

after picture
 

[Jim_77]

I thought he did that in his original post its 100%wool.

Either he edited the post or I need to go to specsavers

Anyways, I seriously have a problem with other forum users encouraging people to go out and use these bleaching products to solve a problem.

Colin, nice job

[Nigel_W]

Jim

The only potential answer to this problem is a bleaching product otherwise its a new carpet. You can have as many problems as you want with it but that is not going to help Johnny.

In my view he has asked for help and a few people have pointed him in the direction they would go. If he does not succeed he is no worse off and will have learnt something in the process. As you can see Colin has managed to produce a great result on a wool carpet using Masterblend Magic on a furniture stain. I agree it has potential to go wrong but he is already in deep trouble so what has he to lose? He will be very fortunate to find an expert willing to take on this work on his behalf. Even if he makes a 50 % improvement that may be enough to satisfy the client.

[Johnny Czarnota]

Thanks guys for all your inputs. As mentioned I have nothing to loose and I have a chance to learn something new. I will use master blend and let you know about the outcome.
Thanks again

[Johnny Czarnota]

Anyone knows where can I buy this masterblend magic?

[Mike Halliday]

I think Jim mentioned the big clean stock it. http://thebigclean.co.uk/

[Jim_77]

Johnny just get some domestos bleach and put it on the carpet, it'll be fine.  I'd suggest the citrus scented one just to give a bit more value to the customer.  You don't want to be there all day obviously so you could accelerate the reaction using barbeque firelighters, about 4 or 5 should do it.  Go on, it'll be fine, no need to get any experience or instruction first........

[Mike Halliday]

JIm, if Johnny decided not to take that advice, how do you suggest he gets experience of the product without actually buying it? and won't it have instructions on the container?

Johnny buy it, follow the instruction and practice with it at home

[Simon Gerrard]

Practise on what - how often do you come across these situations in a none risk environment?
Rather than go ahead with such a drastic step on a customers carpet, wouldn't it be far more practical to see what the customer would settle for. Sometimes a damage allowance will do it, which is a far better outcome than replacing the carpet having made matters worse by applying a chemical that should only be used in experienced hands. If the customer will accept nothing less than a new carpet then there is nothing to lose by trying it, but best to be sure that is the place you are in than forge ahead regardless.

Simon

[Mike Halliday]

If  it was me and I was a beginner I would mix up a batch as per the instructions and apply it to every type of carpet In my house, I might even get some samples from carpet shops and practice

This is a catch 22 situation you should'nt  use it unless you know what you are doing but you won't learn what to do unless you use it.

[Johnny Czarnota]

Johnny just get some domestos bleach and put it on the carpet, it'll be fine.  I'd suggest the citrus scented one just to give a bit more value to the customer.  You don't want to be there all day obviously so you could accelerate the reaction using barbeque firelighters, about 4 or 5 should do it.  Go on, it'll be fine, no need to get any experience or instruction first........

Are you serious about it? How exactly shall I do it? Won't it damage the carpet?
I'll buy masterblend chemical anyway, The worst I can do is get some experience

[Simon Gerrard]

Mike,
Best to learn how to avoid this kind of situation than learn how to deal with the consequences.
Simon

[Dave_Lee]

Just a little off topic, but we also have to be aware of how to deal with any customer who removes the tabs too early and a stain results.
I always tell them to move the chair or whatever several inches to one side when the rest of the carpet is 100% dry, leaving the tabs on, so that where it was standing dries too, before finally removing them.
Dave.