Re: Window Cleaners rushing
« Reply #20 on: September 21, 2015, 09:22:04 am »
Just saying a lot of them should be mucking out of the cows on farms not cleaning  windows its all about appearance.

Mucking out the cows is a tougher job , that doesn't make sense


Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #21 on: September 21, 2015, 09:42:40 am »
First impressions count for sure if you are selling a premium rated service but if you are not liked for what reason it don't matter what you look like as people are fickle like that. That goes for crew members too as if they turn up on a job scruffy say wearing hoodies  looking like scumbags/thieves & swearing it will not go down to well either  ;D ;D ;D

Walter Mitty

  • Posts: 1314
Re: Window Cleaners rushing
« Reply #22 on: September 21, 2015, 10:12:15 am »
I take what the OP has said on board, but express reservations too.
Sure thing, if someone is new, it's good to get the technique right first  and speed up later.  Same with first cleans.
However,  speed and work quality are not as closely linked as it may first appear.
What could cause a problem is working faster without increasing the flow rate.  That's where a faster worker will possibly start turning out poorer quality work.
I worked with a very low flow rate when I was having to backpack it a while ago (because I didn't want to hump too much water arount), but I slowed down to the flow rate.  I preferred to earn a bit less than heave loads of water around.  I bet it was less than 1 litre a minute but the jobs were good because I slowed down.  Excluding setting up and putting away the kit, I might be able to do an easy 3 bed semi in 5 minutes or so - if I have the flow high.  That is doable on maintenance cleans; I choose not to though as I'm no youngster and my body would suffer if I tried that for too long.

KS Cleaning

  • Posts: 3896
Re: Window Cleaners rushing
« Reply #23 on: September 21, 2015, 10:24:03 am »
I aim for 95% perfection on regular cleans - does that make me

A ... a bad person
B ... a splash and dash merchant
C ... a little bit richer

 :)
All 3 :P ;D

gary999

  • Posts: 8156
Re: Window Cleaners rushing
« Reply #24 on: September 21, 2015, 11:28:35 am »
Working quickly is totally different to doing what you refer to as a rush job or delivering
a poor standard of work. That can happen slow or fast.

Secret is to get your technique right,which takes time, your speed will naturally improve as you
refine your technique  to the point where your confidence in what you are doing is second nature
but not allowing complacency to creep in.

Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #25 on: September 21, 2015, 01:55:47 pm »
This is the main reason why so say window cleaners need a licence to work in Scotland
https://www.youtube.com/watch?v=9OclctNHGt8

NWH

  • Posts: 16952
Re: Window Cleaners rushing
« Reply #26 on: September 21, 2015, 11:24:00 pm »
4 years is like 5 minutes in this job you'll learn,I've had customers for 15-20 years then out of the blue say we are going to them from now on lol. One thing this job has taught me is that loyalty in business is like a unicorn mate it doesn't exist only for a time,no job is forever people move or die someone else buys the house and that house you was earning silly money an hour on is gone for good. This may seem cinical but it's a fact.

NWH

  • Posts: 16952
Re: Window Cleaners rushing
« Reply #27 on: September 21, 2015, 11:30:42 pm »
I have done jobs when people have been in and the time it's taken me for the money is almost laughable I'm talking minutes and if you worked it out in time you'd probably be talking over £100 notes an hour not one complaint,the other end of the spectrum where you work your nuts off for a fraction of that and do the odd window inside to for a favour and they may say can you put us back a month lol,when you work in the public sector nothing should surprise you some people have arseholes and some people are arseholes.

Joey Eastwood

  • Posts: 400
Re: Window Cleaners rushing
« Reply #28 on: September 21, 2015, 11:37:31 pm »
I have done jobs when people have been in and the time it's taken me for the money is almost laughable I'm talking minutes and if you worked it out in time you'd probably be talking over £100 notes an hour not one complaint,the other end of the spectrum where you work your nuts off for a fraction of that and do the odd window inside to for a favour and they may say can you put us back a month lol,when you work in the public sector nothing should surprise you some people have arseholes and some people are arseholes.

perfect way to sum up this job!
when life throws you water, clean windows

Ian Lancaster

  • Posts: 2810
Re: Window Cleaners rushing
« Reply #29 on: September 22, 2015, 12:27:02 pm »
This all takes me back to my days up and down a ladder, long before WFP was so much as a glimmer in a lab technician's eye.

In those days, if you'd used terms like 'maintenance cleans' and 'traditional' you'd have been laughed off the streets.  'Traditional' meant leather and scrim, many still scorned 'new fangled' squeegees!

But this issue of time existed back then - many a customer complained I'd only been there for a few minutes.  My choice of method (like most shiners then) was damp scrim.  Properly washed and wrung out, it would remove dirt and polish all in one operation without smearing.  All it needed was practice and elbow grease.

If I got a complaint I would challenge the customer to show me where the problem was - they never could, the glass always shone spotless.  Then I would tell them that how I did it and how long it took was my business, the quality of the job was theirs, that's what they paid for.

I'd finish up by saying: "I'll rub 'em with the top of my head if I feel like it, provided they're  clean when I finish I've done what I've promised and you've got what you asked for, now you have to pay me!

The bottom line is you are selling a service which renders the glass/sills/frames etc perfectly clean.  You are selling a result, not providing an hour or so of entertainment.  Provided the end result is achieved, how you achieve it and how long it takes is immaterial.

Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #30 on: September 22, 2015, 01:19:06 pm »
You left my windows wet  ??? ... That's no good  I thought you were a proper window cleaner  ;D ;D ;D

M & C Window Cleaning

  • Posts: 1568
Re: Window Cleaners rushing
« Reply #31 on: September 22, 2015, 02:23:03 pm »
Quote
I'd finish up by saying: "I'll rub 'em with the top of my head if I feel like it, provided they're  clean when I finish I've done what I've promised and you've got what you asked for, now you have to pay me!

Some 30 odd years ago I had a mate who had some three story work he used to do with a scrim. On one occasion he climbed to the top floor of one of his jobs only to drop his scrim. He looked down, then did no more than pull off his woolly hat and cleaned the window with that. The customer never knew or if they did they never said anything. To this day it always makes me laugh when I think about it.
We have a choice! We can do one or the other, the opposite, both, or neither depending on which way the wind is blowing.

Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #32 on: September 22, 2015, 02:30:53 pm »
Quote
I'd finish up by saying: "I'll rub 'em with the top of my head if I feel like it, provided they're  clean when I finish I've done what I've promised and you've got what you asked for, now you have to pay me!

Some 30 odd years ago I had a mate who had some three story work he used to do with a scrim. On one occasion he climbed to the top floor of one of his jobs only to drop his scrim. He looked down, then did no more than pull off his woolly hat and cleaned the window with that. The customer never knew or if they did they never said anything. To this day it always makes me laugh when I think about it.

 ;D ;D ;D

slap bash

  • Posts: 1365
Re: Window Cleaners rushing
« Reply #33 on: September 22, 2015, 06:13:41 pm »
I have heard a statement knocked about so often. The one is its a number game, which see as a quick splash and grab the cash. The other being i can do 6 per hour or 10 an hour. These two statements say it all.

dazmond

  • Posts: 23592
Re: Window Cleaners rushing
« Reply #34 on: September 22, 2015, 06:40:53 pm »
slap bash has to work ultra fast so he can get home early to spend a few hours re charging his resin! ;D ;D ;D
price higher/work harder!

Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #35 on: September 22, 2015, 06:50:17 pm »
slap bash has to work ultra fast so he can get home early to spend a few hours re charging his resin! ;D ;D ;D

 ;D

CleanClear

  • Posts: 14238
Re: Window Cleaners rushing
« Reply #36 on: September 22, 2015, 07:49:09 pm »
This is the main reason why so say window cleaners need a licence to work in Scotland
https://www.youtube.com/watch?v=9OclctNHGt8

I'm getting concerned about you. Are you saying they have to have a licence in Scotland because a window cleaner in shropshire was robbing out the window?
 And also, are you telling me that you've never picked anything up out of a customers window, or off their ledge or out the garden like the rest of us ?.........And kept it !!  ;D
  And, are you getting paid for the amount of you tube links you post, are you on some sort of refferal scheme ?  ;D ;D
*Status*--------Currently Online---------

Smurf

  • Posts: 8538
Re: Window Cleaners rushing
« Reply #37 on: September 22, 2015, 10:14:19 pm »
This is the main reason why so say window cleaners need a licence to work in Scotland
https://www.youtube.com/watch?v=9OclctNHGt8
I'm getting concerned about you. Are you saying they have to have a licence in Scotland because a window cleaner in shropshire was robbing out the window?
 And also, are you telling me that you've never picked anything up out of a customers window, or off their ledge or out the garden like the rest of us ?.........And kept it !!  ;D
  And, are you getting paid for the amount of you tube links you post, are you on some sort of refferal scheme ?  ;D ;D

https://www.youtube.com/watch?v=3uSTOHa4Im4

CleanClear

  • Posts: 14238
Re: Window Cleaners rushing
« Reply #38 on: September 23, 2015, 12:10:46 am »
This is the main reason why so say window cleaners need a licence to work in Scotland
https://www.youtube.com/watch?v=9OclctNHGt8
I'm getting concerned about you. Are you saying they have to have a licence in Scotland because a window cleaner in shropshire was robbing out the window?
 And also, are you telling me that you've never picked anything up out of a customers window, or off their ledge or out the garden like the rest of us ?.........And kept it !!  ;D
  And, are you getting paid for the amount of you tube links you post, are you on some sort of refferal scheme ?  ;D ;D

https://www.youtube.com/watch?v=3uSTOHa4Im4

 ;D ;D
*Status*--------Currently Online---------

paul13

  • Posts: 491
Re: Window Cleaners rushing
« Reply #39 on: October 09, 2015, 01:23:46 pm »
Being fast doesn't mean a poor job ::)roll

As has already been said experience,  repeat jobs and being organised make you fast
why would anyone not want to finish quicker ?