Craig,
You should sign up over at the Pro Cleaners Network, every Tuesday night they have a speaker online, and Steve does seminars as well as many other instructors and its free!! Only problem is it starts at 8PM CST and that is like 2AM for you in the UK! But is is a great audio bullletin board, and the classes are very informative on many subjects.
Stu, It is amazing how powerful that Bane Perscent is!!