Plankton

  • Posts: 2441
Re: Pryors Window Cleaning
« Reply #20 on: June 16, 2016, 09:02:09 pm »
You can't please all the people, all the time.

I think if it's 'reasonably practicable' not to use ladders, then perhaps they shouldn't be used.
Buying a wfp is reasonably practicable.
IF you have the money to legally buy it and maintain it, then it may be reasonably practicable. The LADDER isn't banned nor is it illegal to work or clean windows from one.
It dose sound like two fingers to you as I've picked up this and that. Reviews?  You should always consider if the complaint is genuine or accurate, how many holidays have you booked after reading some fuds "complaint"?

Tosh

  • Posts: 2964
Re: Pryors Window Cleaning
« Reply #21 on: June 16, 2016, 09:15:10 pm »
You can't please all the people, all the time.

I think if it's 'reasonably practicable' not to use ladders, then perhaps they shouldn't be used.
Buying a wfp is reasonably practicable.

The H&S are not there to dictate how you spend your money. If you haven't got WFP but possess a ladder that is your choice. I believe the WAHD refer to an 'alternative method'. If you only own a ladder you haven't got an alternative.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Susan Dean (1stclean)

  • Posts: 2064
Re: Pryors Window Cleaning
« Reply #22 on: June 16, 2016, 09:25:38 pm »
You can't please all the people, all the time.

I think if it's 'reasonably practicable' not to use ladders, then perhaps they shouldn't be used.
Buying a wfp is reasonably practicable.


if you can prove the customer as had it done wfp before but just didn't like it for no reason , so got a ladder guy in and he falls and kills himself then this would make the customer open for sueing ?
The H&S are not there to dictate how you spend your money. If you haven't got WFP but possess a ladder that is your choice. I believe the WAHD refer to an 'alternative method'. If you only own a ladder you haven't got an alternative.

Smurf

  • Posts: 8538
Re: Pryors Window Cleaning
« Reply #23 on: June 16, 2016, 09:51:08 pm »
Regards to WAHD I think you will find employers become liable (duty of care and all that) if an employee hurts themselves by failing to provide: training, ppe, rams including the most appropriate safe methods of working.

However in a nutshell if you are a one man band then you can do whatever you like within reason until you get reported/caught by HSE doing something naughty.


sunshine windows

  • Posts: 2361
Re: Pryors Window Cleaning
« Reply #24 on: June 16, 2016, 09:59:22 pm »
Quote
The H&S are not there to dictate how you spend your money. If you haven't got WFP but possess a ladder that is your choice. I believe the WAHD refer to an 'alternative method'. If you only own a ladder you haven't got an alternative.

Your choice, yes.

Your employees choice however would be to carry his work out in the safest possible manner, which needs to be provided by you. In the event of an accident, a court wouldn't give two craps if you could afford to provide this or not
To climb mount fuji you must first find a path
(Swindon, Wiltshire)

www.sunshinewindowcleaning.co.uk
www.sunshinesoftwashing.co.uk

Og

Re: Pryors Window Cleaning
« Reply #25 on: June 16, 2016, 10:03:38 pm »
Cheap wfp costs little more than ladders. I'd say it's 'reasonably practicable' to work from the ground.

Smurf

  • Posts: 8538
Re: Pryors Window Cleaning
« Reply #26 on: June 16, 2016, 10:16:45 pm »
What I call rouge employeers don't give two figs about H&S as tend to cut corners to keep their prices competitive and profits high.

Soupy

  • Posts: 19555
Re: Pryors Window Cleaning
« Reply #27 on: June 16, 2016, 10:20:34 pm »
The complaints for me, appear to be about attitude. Poor attitude towards customers is something that appears to be rife within the doldrums of CIU.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

G Griffin

  • Posts: 40745
Re: Pryors Window Cleaning
« Reply #28 on: June 17, 2016, 01:21:06 am »
What I call rouge employeers don't give two figs about H&S as tend to cut corners to keep their prices competitive and profits high.
Name, shame and leave them red faced, I say.
⭐⭐⭐⭐⭐⭐

Marc Stock

Re: Pryors Window Cleaning
« Reply #29 on: June 17, 2016, 08:12:20 am »
I used to take customer critique personally especially in the old days. Trust me telling a customer exactly what you think of them is one sure way to destroy your reputation. Now if I feel cheated or a customer is unreasonable I just say thank you for your custom and move on.

Got more important things to do then waste time being bitter with customers who I perceive are a pain.

I have seen Lees flyers too, they look good. Only mistake is the fleet of vans on the flyers are clearly one van copied and pasted across the bottom, one of my customers in Horsell came to me with the flyer and said that he has advertising experience and Pryor could get pulled up on that.

AuRavelling79

  • Posts: 23693
Re: Pryors Window Cleaning
« Reply #30 on: June 17, 2016, 03:51:11 pm »
What I call rouge employeers don't give two figs about H&S as tend to cut corners to keep their prices competitive and profits high.
Name, shame and leave them red faced, I say.

Need to make-up an accusation with a good foundation, I say.
It's a game of three halves!

SeanK

Re: Pryors Window Cleaning
« Reply #31 on: June 17, 2016, 04:24:01 pm »
Quote
The H&S are not there to dictate how you spend your money. If you haven't got WFP but possess a ladder that is your choice. I believe the WAHD refer to an 'alternative method'. If you only own a ladder you haven't got an alternative.

Your choice, yes.

Your employees choice however would be to carry his work out in the safest possible manner, which needs to be provided by you. In the event of an accident, a court wouldn't give two craps if you could afford to provide this or not

It doesn't work like that, if your company works from ladders then its your responsibility to insure the ladder is safe, up
to the job and the employee is properly trained on how to use it.
I think most of these ladder fairy tales where started by wfp equipment sellers and continued by guys who believed them.

Marc Stock

Re: Pryors Window Cleaning
« Reply #32 on: June 17, 2016, 04:40:09 pm »
Quote
The H&S are not there to dictate how you spend your money. If you haven't got WFP but possess a ladder that is your choice. I believe the WAHD refer to an 'alternative method'. If you only own a ladder you haven't got an alternative.

Your choice, yes.

Your employees choice however would be to carry his work out in the safest possible manner, which needs to be provided by you. In the event of an accident, a court wouldn't give two craps if you could afford to provide this or not

It doesn't work like that, if your company works from ladders then its your responsibility to insure the ladder is safe, up
to the job and the employee is properly trained on how to use it.
I think most of these ladder fairy tales where started by wfp equipment sellers and continued by guys who believed them.

Absolutely right. Equipment must be checked and inspected regularly and a book detailing last inspection.

Guys need to be properly trained, no over reaching or using at angles the ladder was not designed for.

There was alot of WAHD scare mongering at the beginning of wfp in the early 2000's

Lee Pryor

  • Posts: 2286
Re: Pryors Window Cleaning
« Reply #33 on: June 18, 2016, 12:02:50 am »
There I was going to bed when I thought, let's have a look at the forum.  Sad to see this post at first but also please so many people have a "real world" view on what's real and what's not.

I will sleep on it before responding tomorrow when I'm back at the office for the day.

At least I provide some entertainment!!
The best way to predict the future is to create it.

Soupy

  • Posts: 19555
Re: Pryors Window Cleaning
« Reply #34 on: June 18, 2016, 05:34:49 am »
I will sleep on it before responding tomorrow when I'm back at the office for the day.

Just a thought, maybe you should take this tack when responding to complaints and cancellations from customers, save yourself some bother.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Stoots

  • Posts: 6064
Re: Pryors Window Cleaning
« Reply #35 on: June 18, 2016, 07:57:19 pm »
 ;D Nice Retort SOUPY

Michael Peterson

  • Posts: 1741
Re: Pryors Window Cleaning
« Reply #36 on: June 19, 2016, 03:27:47 pm »
People wonder why this forum is dead now

8weekly

Re: Pryors Window Cleaning
« Reply #37 on: June 19, 2016, 03:33:37 pm »
People wonder why this forum is dead now
It's not.

Soupy

  • Posts: 19555
Re: Pryors Window Cleaning
« Reply #38 on: June 19, 2016, 04:27:06 pm »
People wonder why this forum is dead now

 ???

Lee's been very open about his plans, when you open yourself up like that you open yourself up to criticism.

Lee is a big boy, I'm sure he's not that bothered? This forum has been like this a long time. Long before Lee decided to share the outline of his business plan on here.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Ian Lancaster

  • Posts: 2811
Re: Pryors Window Cleaning
« Reply #39 on: June 19, 2016, 04:31:42 pm »
What I call rouge employeers don't give two figs about H&S as tend to cut corners to keep their prices competitive and profits high.
Name, shame and leave them red faced, I say.

Need to make-up an accusation with a good foundation, I say.

Did he beat you to it?