Hi Guys
Foam back carpets are straightforward to clean and are unlikely to shrink.
As for training Pete, is right that there is little ongoing training within the industry and relatively experienced CC's quickly reach a stage where they feel they know enough.
I would like to see more indepth technical training, where the nature of the carpets and their fibres, type of stains, chemistry of staining, chemistry of stain removal, etc are taught so that a CC builds up a better knowledge of what is happening.
This could be linked to higher grades within a CC organisation which reflects the increase in CC knowledge.
Experience is a great asset and for the newbie who doesn't have it, then training and the forums are the best way of building knowledge more quickly.
GR has shown courage and good sense to ask and I would not like to think that others are reading this and thinking , I better not post a question in case I get some stick.
CIU has always been a forum where we have lots of newer CC's and all questions, well almost all
, will be happily accepted.
It is of course advisable to atend a training course before starting, but in the real world this doesn't often happen and on the job training with an experienced CC is invaluable to any newish CC.
Cheers
Doug