Jeez guys, I wonder how some of you stay in business, I really do. Some of you need to read posts a bit more fully too.
Shrek - like I said, read the post: I'm-NOT-going-to-do-the-job-myself. I'm just enquiring whether it can be done and what's involved.
Nathankaye and p@f - She did NOT say that i'd damaged the seals - they were wrecked before I had the job a few years back and she knew that. I simply wanted to provide my customer (and - get this - future customers) with some advice in an attempt to provide good service and try and retain her business. I'm not desperate but it's a job that very much suits me.
Some people I dump - messsers, people who don't pay on time, people who don't clean up after their dogs. Others that are lovely and profitable, pay on time, nice big Christmas tip, easy to do and who are just, well, nice, well call me old fashioned but i'd like to try and keep these.
She didn't "blame" me for the windows being blackened - she knows it is the seals. She loves the "pole thingy" and the clean it gives to the glass, however you all know that if you use any sort of TFR or similar product it only get the frames partially clean - they need a good going over with PVC cleaner or stubborn stains remain. Now you'll also know that this is an up-the-ladder, cloth-in-hand job and takes a while, only for the leaking seals to spoil the job in a relatively short time afterwards because we and she knows that it's the rain that makes them run as much as any wfp.
I find it hilarious that some people on here just dump custies for no real good reason. You carry on lads, but you'll forgive me if I run my business in the way that has seen it grow to the highly profitable enterprise it is now. There are people who run their business with good customer service in mind, then there are others.
