Tosh

  • Posts: 2964
Aworka v Cleaner Planner.
« on: April 02, 2017, 11:54:24 am »
What are the benefits of Aworka over Cleaner Planner?

Obviously it's lots cheaper. Has it go Go Cardless integration yet and can you text your customers from the Aworka panel?

If you can't text them from it what solutions are available for this?

Thanks in advance.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Tosh

  • Posts: 2964
Re: Aworka v Cleaner Planner.
« Reply #1 on: April 02, 2017, 01:30:01 pm »
To answer my own question, it appears Aworka is now compatible with GoCardless and also Text local. I never knew that.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Shrek

  • Posts: 3931
Re: Aworka v Cleaner Planner.
« Reply #2 on: April 02, 2017, 01:43:09 pm »
To answer my own question, it appears Aworka is now compatible with GoCardless and also Text local. I never knew that.

Glad you could help 😂

8weekly

Re: Aworka v Cleaner Planner.
« Reply #3 on: April 02, 2017, 02:05:37 pm »
I'm using Aworka. I've trialed CP twice. I couldn't get on with it. It was slow last time I tried it and you couldn't easily move jobs around on the planning page. It does everything well except handle flat rate VAT.

Tosh

  • Posts: 2964
Re: Aworka v Cleaner Planner.
« Reply #4 on: April 02, 2017, 02:09:21 pm »
To answer my own question, it appears Aworka is now compatible with GoCardless and also Text local. I never knew that.

Glad you could help 😂

I was going to thank myself,  but I talk to myself too much as it is.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Shrek

  • Posts: 3931
Re: Aworka v Cleaner Planner.
« Reply #5 on: April 02, 2017, 02:17:59 pm »
I still use my old maths exercise book to write everything in  :-X

tlwcs

  • Posts: 2059
Re: Aworka v Cleaner Planner.
« Reply #6 on: April 02, 2017, 02:32:29 pm »
Window Cleaning Issues / Re: Aworka

« on: August 05, 2016, 06:24:11 pm »
Quote from: Slack Bladder on August 05, 2016, 06:07:26 pm
Quote from: tlwcs on August 05, 2016, 05:15:15 pm
Quote from: Slack Bladder on August 05, 2016, 03:31:21 pm
Has Aworka got customer texting function at all?

Yes it has.

Thanks.

So, in that case what features does CP have that Aworka doesn't? It also looks like Aworka has GoCardless integration. So, what are we getting for the extra £20 a month that CP is, or the 300% price difference?

I'm not sure now. I trailed CP twice but it's been some time ago now. I pay £100 pa upfront which is superb valve.
The GoCardless feature is included in that price. I would speak to Chris at Aworka.
Tony



You asked this last year, just change, you'll love it and save money too 😁

Tosh

  • Posts: 2964
Re: Aworka v Cleaner Planner.
« Reply #7 on: April 02, 2017, 03:35:23 pm »
You’re right, I did, I forgot. I’m senile.

Actually I remember asking, but don’t know what happened between me saying ’Thankyou’ and me processing it .  Im waiting for Chris to get to me about uploading a data file. Thankyou.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Og

Re: Aworka v Cleaner Planner.
« Reply #8 on: April 02, 2017, 03:58:58 pm »
I just texted someone using aworka. Painless.

Perfect Windows

  • Posts: 4102
Re: Aworka v Cleaner Planner.
« Reply #9 on: April 02, 2017, 05:05:05 pm »
Emailed Chris at Aworka on Tuesday.  No response yet.

robbo333

  • Posts: 2407
Re: Aworka v Cleaner Planner.
« Reply #10 on: April 02, 2017, 05:25:54 pm »
I text custies when I am using aworka on my phone, no problem.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

8weekly

Re: Aworka v Cleaner Planner.
« Reply #11 on: April 02, 2017, 06:26:40 pm »
Emailed Chris at Aworka on Tuesday.  No response yet.
I usually get a quick response but I've noticed that the "contact us" link is unreliable.

Perfect Windows

  • Posts: 4102
Re: Aworka v Cleaner Planner.
« Reply #12 on: April 02, 2017, 06:40:47 pm »
I think a general danger is that developers rush in, all guns blazing, changing everything and setting the world on fire.  Then, once they have a reasonable amount coming in every month, they have little incentive to keep updating the product.  Why do the extra work for no more money?

I used to work for an organisation that wrote software for the motor trade.  If you wanted a new feature, you paid towards its development and the feature  was yours alone for a year, then became part of the core product.  It meant that the company I worked for always had an incentive to keep moving the product forward.  Made sense to me and to the customers.

Vin

p1w1

  • Posts: 3873
Re: Aworka v Cleaner Planner.
« Reply #13 on: April 02, 2017, 07:32:13 pm »
I think a general danger is that developers rush in, all guns blazing, changing everything and setting the world on fire.  Then, once they have a reasonable amount coming in every month, they have little incentive to keep updating the product.  Why do the extra work for no more money?

I used to work for an organisation that wrote software for the motor trade.  If you wanted a new feature, you paid towards its development and the feature  was yours alone for a year, then became part of the core product.  It meant that the company I worked for always had an incentive to keep moving the product forward.  Made sense to me and to the customers.

Vin

I think you're right there.. it happened to Window Cleaner Pro. I dont think anyone expects it to be updated for years and years, like you say why would the developer want to if he's not really going to make anymore money. I think the case with cleaner planner was that some of these features were all advertised as coming soon etc and it did have a dedicated forum.

I think some people bought into Cleaner Planner because of the future updates/features that were advertised as happening and the forum etc but the forum is gone now, and it's been some while now since these features were advertised as coming soon so expectedly people are starting to ask questions.
I personally wouldn't jump ship because of it Cleaner Planner is still a brilliant program and they may still  be doing all this stuff but it will be a shame if it doesn't emerge and i guess it will leave the door open for someone else to make a program with all the extra features with it taking its custom.

Tosh

  • Posts: 2964
Re: Aworka v Cleaner Planner.
« Reply #14 on: April 02, 2017, 08:35:53 pm »
There’s an element of truth in that, but the boys at CP made all sorts of claims promoting future product upgrades but haven’t been able to deliver what was promised. Then the price goes up as well so most guys are paying 300% what others guys on a different piece of software are paying.  There’s going to be plenty jump ship I would imagine once they realise Aworka is GoCardless/text messaging  compatible. Those were the reasons I left Aworka two years ago.

Failure to honour your promises and then charge OTT rates is always going to mean you fall flat on your face.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Tosh

  • Posts: 2964
Re: Aworka v Cleaner Planner.
« Reply #15 on: April 02, 2017, 08:38:05 pm »
I think you're right there.. it happened to Window Cleaner Pro. I dont think anyone expects it to be updated for years and years, like you say why would the developer want to if he's not really going to make anymore money. I think the case with cleaner planner was that some of these features were all advertised as coming soon etc and it did have a dedicated forum.

There’s only one reason CP closed their forum down. It was too labour intensive. That for me was the first indication.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Soupy

  • Posts: 19511
Re: Aworka v Cleaner Planner.
« Reply #16 on: April 02, 2017, 08:52:31 pm »
There’s only one reason CP closed their forum down. It was too labour intensive.

For me maybe.  :D

I think the forum was closed because it was highlighting the length of time upgrades were taking, also it served it's purpose really, many of the day to day workings were tweaked due to input from the forum. Also, it was getting a bit "CIU" in there.

Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Plankton

  • Posts: 2441
Re: Aworka v Cleaner Planner.
« Reply #17 on: April 02, 2017, 10:49:58 pm »
I'm starting to use Smartround, well I should say I installed the app in January with the intentions of being fully up and running with it by last week. Hopefully I'll​stick at it and not go back to using the soon to be weather beaten book.

Lee GLS

  • Posts: 3843
Re: Aworka v Cleaner Planner.
« Reply #18 on: April 03, 2017, 07:52:03 am »
I'm starting to use Smartround, well I should say I installed the app in January with the intentions of being fully up and running with it by last week. Hopefully I'll​stick at it and not go back to using the soon to be weather beaten book.

I tried smart round but couldn't get on with it, it didn't seem very clear, should probably have given it more time

sunshine windows

  • Posts: 2361
Re: Aworka v Cleaner Planner.
« Reply #19 on: April 03, 2017, 10:40:44 am »
I thought the forum on cleaner planner was great, as soupy would resolve most issues within 5 mins 😂
To climb mount fuji you must first find a path
(Swindon, Wiltshire)

www.sunshinewindowcleaning.co.uk
www.sunshinesoftwashing.co.uk