[jonah]

Had someone ring up to have their fascia boards cleaned.It was in a bit of a rough area where I have never worked.
1st of all I tried to pass it on to a cleaner who was more local to the custie he  wasnt intrested& so I banged in a high quote.
They said yes do them asap.
So of I went, finished the front and I was getting paranoid they wouldnt pay so I knocked on the door and said hows that mate. He was happy.
To cut the story short I said will you pay us HALF now before I do the back.
WHY he said........ cos I dont if your gonna pay I said.He went inside come out with full amount of the money and said here  dont bother mate.
Of course I did bother and finished the job perfect.
Was I wrong?

This is bad business practice on your part despite what others may say !

[jonah]

He paid you for the full job after you questioned his integrity ! Learn to take people at face value 

[tacky]

u r not the first to make a mistake. n .u .wont b the last .but if i were u .it b. bunch of flowers .etc for his wife .n a letter or verbal apology to his self .x plaining u been ripped off before n u made a mistake this time . never know he might ask u next time he wants it done .

[ants]

u r not the first to make a mistake. n .u .wont b the last .but if i were u .it b. bunch of flowers .etc for his wife .n a letter or verbal apology to his self .x plaining u been ripped off before n u made a mistake this time . never know he might ask u next time he wants it done .

Good idea mate Ill send them a SORRY card tomorrow, to ease my conciense a bit

[windowwashers]

u r not the first to make a mistake. n .u .wont b the last .but if i were u .it b. bunch of flowers .etc for his wife .n a letter or verbal apology to his self .x plaining u been ripped off before n u made a mistake this time . never know he might ask u next time he wants it done .

I agree with this to a certain degree, a card will not solve it unless you hand deliver it to the guy (which I would do not just post it)
flowers for wife is not needed as I would say thats way ott, a card/ letter saying sorry for you error and a reason will do it maybe a bottle of wine (not the cheapest) to show you are sry for your cockup may soften the blow to him, I know it sounds like hassle but this could make you money in time.
Say sorry to his face give him the card/letter (with your mobile number for text) and a bottle and walk away, most people will respect you for doing it, as many would not bother.

Ian

Ian

[ants]

u r not the first to make a mistake. n .u .wont b the last .but if i were u .it b. bunch of flowers .etc for his wife .n a letter or verbal apology to his self .x plaining u been ripped off before n u made a mistake this time . never know he might ask u next time he wants it done .

I agree with this to a certain degree, a card will not solve it unless you hand deliver it to the guy (which I would do not just post it)
flowers for wife is not needed as I would say thats way ott, a card/ letter saying sorry for you error and a reason will do it maybe a bottle of wine (not the cheapest) to show you are sry for your cockup may soften the blow to him, I know it sounds like hassle but this could make you money in time.
Say sorry to his face give him the card/letter (with your mobile number for text) and a bottle and walk away, most people will respect you for doing it, as many would not bother.

Ian

Ian

Im not after more work in that area A its to far away and B YOU HAVE TO HAVE ONE EYE ON YOUR VAN WHILE YOU WORK.
while I did this job there was 2 lads in baraclavas flying up and down on a motorbike
Im not going back I just feel bad I insulted them when they were genuine
Iwonder what the replies would be if they had ripped me off

[windowwashers]

u r not the first to make a mistake. n .u .wont b the last .but if i were u .it b. bunch of flowers .etc for his wife .n a letter or verbal apology to his self .x plaining u been ripped off before n u made a mistake this time . never know he might ask u next time he wants it done .

I agree with this to a certain degree, a card will not solve it unless you hand deliver it to the guy (which I would do not just post it)
flowers for wife is not needed as I would say thats way ott, a card/ letter saying sorry for you error and a reason will do it maybe a bottle of wine (not the cheapest) to show you are sry for your cockup may soften the blow to him, I know it sounds like hassle but this could make you money in time.
Say sorry to his face give him the card/letter (with your mobile number for text) and a bottle and walk away, most people will respect you for doing it, as many would not bother.

Ian

Ian

Im not after more work in that area A its to far away and B YOU HAVE TO HAVE ONE EYE ON YOUR VAN WHILE YOU WORK.
while I did this job there was 2 lads in baraclavas flying up and down on a motorbike
Im not going back I just feel bad I insulted them when they were genuine
Iwonder what the replies would be if they had ripped me off

KIDS WILL BE KIDS,the point is it happened, if you feel bad do something to make yourself feel better, I have already said what I would do may cost you a tenner but thats not alot really to make yourself feel better.
one thing do not under estimate an area because you dont come from there, I lived in a quite rough area when I grew up, and most of the people where I lived had more money than others in the posher parts. thats another story for another day.

if you feel bad do something about it, if you dont care dont ( I think you do, which is good as there are far to many cowboys in our business)

if they had not paid you, then a choice would have had to be made, legal, revenge or move on.
This will happen in time I would bet money on it, I have had people knock me and got highly annoyed by it, took some to court, did a few other things when I started aswell.

That is part and parcel of being in business, you will do what you think best at the time, but at the same time you will learn from mistakes you make hopefully.

You will also learn a little from here to make your life and business that little bit easier.

Have a good one.

IAn

[Wayne Thomas]

live & learn by your mistakes

[ants]

Thankyou for your replies

[windowwashers]

Thankyou for your replies

YOUR WELCOME,. THATS WHAT IS GOOD ABOUT THIS PLACE ASK A QUESTION YOU WILL GET ALOT OF REPLIES (sry for shouting) you just have to work out what is best for you and go with it.

Hope you sort it out, I get like that myself sometimes.

Ian

[Cleaner Windows]

I think you were poss  right to be paranoid, wrong to ask for the money half way through, right to finish the job and if it was me I would have apologised afterwards to him for asking for the money and explained why you were paranoid and maybe offered him something free next time to make up for it. 

[Paul Coleman]

Had someone ring up to have their fascia boards cleaned.It was in a bit of a rough area where I have never worked.
1st of all I tried to pass it on to a cleaner who was more local to the custie he  wasnt intrested& so I banged in a high quote.
They said yes do them asap.
So of I went, finished the front and I was getting paranoid they wouldnt pay so I knocked on the door and said hows that mate. He was happy.
To cut the story short I said will you pay us HALF now before I do the back.
WHY he said........ cos I dont if your gonna pay I said.He went inside come out with full amount of the money and said here  dont bother mate.
Of course I did bother and finished the job perfect.
Was I wrong?

In a word - yes.

[TVCS]

put it down to experience.  Dont worry too much about it as it sounds like you dont want too much work in that area again anyway.  If you see the fellow out and about offer him a pint or something but dont worry about it. 

[BVC]

The family that live opposite my mate on a council estate in ipswich are worth millions but the oap mum refuses to leave her house so the family bought houses either side of her and thats where they all live, granted you know they have a few quid coz there are range rovers and porches outside but still dont ever judge a book by its cover!

[steve.ternent]

  I would never have done that, sorry!
But loads of good advice by all.
My advice would be, go where you feel comfortable!
Don't be pressured into any work!
Just enjoy what you do!