jeff1

  • Posts: 5855
Do your customers give there WC a second thought
« on: May 24, 2006, 09:13:42 pm »
 have yet to come across a customer, who does give there WC a second thought, They plant new bushes right under there windows and think   'O' dont they look beautiful, they never think that the bush is going to engulf there window, and the thought of the wc turning up with a machete just to get to the windows, would Terrifie them,  this is a big problem when you do villages.
They rip up there paths and put down gravel,  who give's a toss if the wc's ladder slips on the gravel, and he ends up a**e first in the new bush they have just planted, hundreds of bloody plant pots, out side the patio doors, so we have to learn hop scotch just to get there.
The dog that runs up to you ,and tries to give your leg one, and the customer just smiles, and say's  'o' he like you,    I have even had my a**e bitten on a couple of occasions, and the customer say's to the dog  ''Its alright its only the window cleaner, I usually reply yes its only the window cleaner with another six extra holes in his a**e ::)

and the other one that really naffs me off is the customer, who has just spent the last ten minutes talking to you, and when you get on with you're job, they jump in the bloody car and drive off. so you have to leave a ticket, to say you'll call back to collect the money, or put an envelope through the letter box, Why didn't they just say ''I've got no money can you call back, or why didn't they just say goodbye? didn't they see me? and are they suffering from the memory loss.

Lets have some thoughts from you guy's about what naff's you off most about your customes?

DASERVICES

Re: Do your customers give there WC a second thought
« Reply #1 on: May 24, 2006, 09:25:23 pm »

  Yip, your right. It's harder to pitch your ladder anywhere nowadays.
  Even new houses, does the architect think about the poor window cleaner.
  Nope, wobbling ladders, hanging on roofs, just waiting to fall off.

  Thats why I got WFP, nothing is an obsticle now. ;D ;D ;D

  Doug

Johnboyfree

  • Posts: 161
Re: Do your customers give there WC a second thought
« Reply #2 on: May 24, 2006, 09:29:56 pm »
As there are no known obsticles for wfp, all us trads have got together and arranged one just for you,its called a drought order ;D ;D ;D

jeff1

  • Posts: 5855
Re: Do your customers give there WC a second thought
« Reply #3 on: May 24, 2006, 09:30:40 pm »
yes i think wfp is the long term answer,

but even that, on some bottom windows, will be difficult, on some of mine you have to be orange and hairy, with the ability to swing through trees just to get at them.

DODA

  • Posts: 68
Re: Do your customers give there WC a second thought
« Reply #4 on: May 24, 2006, 09:56:23 pm »
hi all

even with wfp now that summer is coming all the patio furniture will be out and strategically placed pots everywhere it,s a nightmare....
Did a house today and the owner is never there but today they were and they still didn,t offer to open the gate for me.....
i dont like asking because i,ll be there for ages talking so i jumped as usual....

b**ch

Sir Squeaky

  • Posts: 8341
Re: Do your customers give there WC a second thought
« Reply #5 on: May 24, 2006, 09:58:56 pm »
As there are no known obsticles for wfp, all us trads have got together and arranged one just for you,its called a drought order ;D ;D ;D
Or a flat roof,
or a locked gate,
or flaky frames,
or a skylight,
or open windows,
or oxidised aluminium frames,

or........etc. ;D

rosskesava

Re: Do your customers give there WC a second thought
« Reply #6 on: May 24, 2006, 10:01:18 pm »
...or complaints about the work....  ;D

What drought order?

To date not one drought order has included wfp or window cleaners.

Anyway, research the weather - there will be no drought.

(I hope)

DASERVICES

Re: Do your customers give there WC a second thought
« Reply #7 on: May 24, 2006, 10:07:08 pm »

Or a flat roof, - Wrong wouldn't do it trad
or a locked gate, - Wrong same again, depending on height
or flaky frames, - Wrong again, trad is also a prob
or a skylight, - Wrong again, easy to do
or open windows, -Wrong again easy to do
or oxidised aluminium frames Wrong again easy to do

 ??? ??? ???

 

jouk45

Re: Do your customers give there WC a second thought
« Reply #8 on: May 24, 2006, 10:10:30 pm »
jeff, it could have been more seriouse if this had got a hold of ya lol,  ;D


Archy136

Re: Do your customers give there WC a second thought
« Reply #9 on: May 24, 2006, 10:11:28 pm »
How do you get to windows above conservatories roofs Squeaky?

rosskesava

Re: Do your customers give there WC a second thought
« Reply #10 on: May 24, 2006, 10:13:55 pm »
Members of the public tripping over the hose which is not covered by insurance unless all the appropriate H & S regulations are complied with which on some roads, pavements and walking areas or places means taping and sealing off the work area with a council licence to do so.

Which, we of course, always do......  ;D

jeff1

  • Posts: 5855
Re: Do your customers give there WC a second thought
« Reply #11 on: May 24, 2006, 10:21:03 pm »
jeff, it could have been more seriouse if this had got a hold of ya lol,  ;D



Thank god it was an english one then joe,  ;D ;D
if it had the scottish flag I wouldn't have done the house ;D ;D ;D

Sir Squeaky

  • Posts: 8341
Re: Do your customers give there WC a second thought
« Reply #12 on: May 24, 2006, 10:24:24 pm »
How do you get to windows above conservatories roofs Squeaky?
I don't. Customers know that and they don't mind.
Not one person has ever complained or questioned it.

That's the one thing I can't do, compared to lots of things wfp can't (regardless of DA's comments).

Next question?

Or a flat roof, - Wrong wouldn't do it trad - Your choice, I offer complete service.
or a locked gate, - Wrong same again, depending on height- Pole vault?
or flaky frames, - Wrong again, trad is also a prob- Yes, but still possible.
or a skylight, - Wrong again, easy to do- With no space to move back 10 yards?
or open windows, -Wrong again easy to do- Wet house?
or oxidised aluminium frames Wrong again easy to do- Spots every wfp'er tells me.
Now am I right? Or not wrong? ;D
Enough already. :-X

jeff1

  • Posts: 5855
Re: Do your customers give there WC a second thought
« Reply #13 on: May 24, 2006, 10:25:57 pm »
Hey Guy's

I asked for your views on our customers, NOT for us to argue which way to do them is best? ::) ::)

Archy136

Re: Do your customers give there WC a second thought
« Reply #14 on: May 24, 2006, 10:29:21 pm »
My view on my customers is they prefer WFP!!

Sir Squeaky

  • Posts: 8341
Re: Do your customers give there WC a second thought
« Reply #15 on: May 24, 2006, 10:34:53 pm »
My view on my customers is they prefer WFP!!
I used to do a mental hospital too. ;)

DASERVICES

Re: Do your customers give there WC a second thought
« Reply #16 on: May 24, 2006, 10:35:14 pm »
 Only harmful banter Jeff, the way I see it where there's a will there's a way.
 Both with trad and WFP you will find a way to overcome obstacles.

 The one thing that does get my goat this summer is plant pots on window
  ledges on the top floor. Both ways is hard, you break them flower stems
  your customer will end up shouting at you.

  Doug

jeff1

  • Posts: 5855
Re: Do your customers give there WC a second thought
« Reply #17 on: May 24, 2006, 10:45:14 pm »
Hi Doug

I know its only harmful banter, and I think argue was the wrong word to use,for that I'm sorry, but the main topic was begining to wonder of course,

I really wanted to know, what P****d you guy's off about some of your customers,gardens,animals,kids or there toy's ect, I think some of you guy's may have some funny stories to tell, and after the s*** day i had today I could have done with some funny stories about our customers etc.

Archy136

Re: Do your customers give there WC a second thought
« Reply #18 on: May 24, 2006, 10:49:42 pm »
Quote
My view on my customers is they prefer WFP!!

I used to do a mental hospital too. 

What happened? Did you lose it to a WFPoler!!

macc

Re: Do your customers give there WC a second thought
« Reply #19 on: May 24, 2006, 10:56:56 pm »
How do you get to windows above conservatories roofs Squeaky?
I don't. Customers know that and they don't mind.
Not one person has ever complained or questioned it.

That's the one thing I can't do, compared to lots of things wfp can't (regardless of DA's comments).




thats the best thing about wfp, we offer a complete service.  ;D
none of this, " sorry love, cant get to that with a ladder".  :o

macc