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mick40

  • Posts: 180
cheapskate
« on: June 16, 2006, 08:40:43 pm »
is there anything worse than a customer saying to you "oh is that all" after you have given them a quote. >:(
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if i eat myself will i be twice as fat or will i disappear?

jeff1

  • Posts: 5855
Re: cheapskate
« Reply #1 on: June 16, 2006, 09:17:50 pm »
yes there is, they say no thanks  ;D

Mick if that ever happens again, just say to them, I could also do your frames for another £??
I have been able to increase my price this way, and the customer knows they are getting an even better deal.
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Paul Coleman

Re: cheapskate
« Reply #2 on: June 17, 2006, 05:05:25 pm »
One way to avoid this is to quote the first clean at its usual higher rate but just give that as the quote.  If they moan then acknowledge that it was only for the first clean and price as normal for subsequent maintenance cleans.  If they don't moan, well,I leave it to your imagination.  :)
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