Hi i think these associations are a good idea but i dont think their
would be any benefit to joining myself as my round is all domestic.
quite honestly i dont think 99% of my customers care a jot about insurance,
associations or uniforms as long as the job gets done.
If there is a change in the law and shiners have to be licensed or acredited
to an association then the benefits will be their for all to see. but untill
that happens customers and cleaners attitudes will stay the same
hope it all goes well 
An interesting view and to be honest probably a very accurate one. I am in my 16th year and can count on my hands the number of domestic customers who asked to see insurance etc... that is until about 4 years ago when we started getting involved with heritage homes, country manors and mansion along with stately homes. These type of customers really do appreciate the steps taken to present a more "professional" image so to speak.
The trouble is, the domestic customer doesn't care that much, until, when an accident dictates a H&S investigation and the homeowner finds themselves in "hot water", then it becomes real. People believe it's only commercial properties that need to worry when in reality we all know that's not the case.
I know several local window cleaners who have done the vanishing act following an accident when property has been damaged, another great step in getting people to raise their perception of a window cleaner. Had they had insurance then things would have been different and if anything the customer would have sang thier praises the fact that they DID have insurance and replace the damaged glass/property.
regards,
Trevor
