Just read this thread for the first time this morning,
First thing that sprung to mind " brightclean is taking the p**s , low and behold , as i read down the posts, mike comes out with Wind up merchant,
got to agree 
A point nobody seems to have picked up on is, according to bright clean , he is so busy , and full up every day and making a living YET!! He is about to put a speciial offfer up.
"get you lounge carpet cleaned , your suite half price," I believe was stated 
WHY?
if so busy
Geoff
1. As I have already stated I'm in no way taking the p%ss!
2. The special offer next month is because we have been trading for 3 years, and it's a very good idea to clean suites in August because of the whether. Dont you run promotional campaigns??
If you look at Carpetsh&te, they are always offering a special, 50% / 75% off or free underlay etc and it draws the custys in. They are selling crap but the business has made a massive profit last year and again in this half year.
Is there anyone else who lives in Coventry who can confirm that this company is charging these low prices
To me the entire idea is dependent on Volume
So what do you do, or did three years ago to get phone ringing
Your Maintence Plan is that on a Standing Order
Sorry to be sceptical but a lot of people read The Forum so evidence would be good.
Have you a Web Site?
1. Yes, it is dependent on volume, but as our prices are cheap, we get the business through (don't forget our min charge is £50, so if u were just wanting 1 or 2 rooms doing thats what we would charge, it becomes more of a saving for the customer the more they want cleaned. Each custy is left with a business/advertising pack which tells them when they shold ideally call us again, stain removal chart, about extra services, and importantly, a further discount voucher of 10% if they introduce a friend.
2. We started with 1 man and 1 van (like most of you guys), and I started by charging simular prices to you. Got 1 -2 jobs in, things were very very slow, and I had a long hard think and came up with this plan. As I say, I nowemploy staff and have the oppurtunity to sit back if I want to, my gross turnoever is exceeding previous years by on average 28.9%, which I'mpleased with and profits are up. I also give the technicians a bonus if they sell any extras such as stainguard, or anti static etc or they bring in further business. Furthermore, if they are or have a spare hour or 2 in a day, they dont just sit around doing nothing, they are very much proactive by way of distributing leaflets and making contact with local carpet retailers and fitters etc.
3. Our maintenance plan is on a standing order. In fact, the income I receive now from monthly agreements is now paying the wages and more, so I dont have to worry about that. This is taking off, because more and more people are wanting their soft furnishings cleaned and looked after as the expence of replacing, for some people, is too great. The plan is based on several issues and covers all aspects of carpet and upholstery cleaning as well as emergency call outs for fire, flood damage and stain removal.
4. No, we haven't a website yet but something we're looking into.
Hope I have answered your questions Ian, cheers.
