Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: cleaniac on December 04, 2018, 12:18:54 pm

Title: Bank of Pryor?
Post by: cleaniac on December 04, 2018, 12:18:54 pm
Eh?

One of my very very very wealthy customers today handed me this leaflet from Lee.

Its a flyer with a huge £20 note on it with the words Bank of Pryor. She thought it was vulgarity at the highest order and couldn't  wait to show me.

I have to say, i take my hat off to you lee really i do, but a big picture of a £20 note with your name on it, its a bit risky isnt it mate.?

Not wanting to cause offence or anything, just thought it was a strange leaflet to drop.

Any feedback on that choice of marketing? Its a brave one i give you that..

(http://www.cleanitup.co.uk/smf/1543925928_20181204_120550.jpg)
Title: Re: Bank of Pryor?
Post by: Smudger on December 04, 2018, 01:22:08 pm
whats the context of the 'bank of Pryor' leaflet ??

I deal with a few biz's who have notes named after themselves - usually its a promotion for saving money or used like a voucher a little more info would be great

Darran
Title: Re: Bank of Pryor?
Post by: cleaniac on December 04, 2018, 01:25:26 pm
Im not sure, i just dont think i have ever seen anything like that before, thought it was a bit strange. That's all.
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 04, 2018, 01:58:46 pm
Haha!

No it is not risky at all as I met the 5 guidelines set by the bank of England when using the image of a pound note. "bank of pryors" was just a bit of fun.

To explain I changed the cover of our leaflets to look like a giant £20 note. 2 reasons for this

1 it gets noticed in a pile of other leaflets.
2 we always have a special offer in our leaflets, this one was £20.00 free credit when joining us which customers loved.

As for snotty rich people well we all know what they are like to deal with. I expect she didn't get it at all. Generally got a good response.

I like to try new things and new ideas.
Title: Re: Bank of Pryor?
Post by: cleaniac on December 04, 2018, 02:24:54 pm
Oh ok. Cool..
Title: Re: Bank of Pryor?
Post by: p1w1 on December 04, 2018, 02:45:40 pm
loads of company's do this sort of thing, i reckon your very very very wealthy customer is probably up their own arse.
Title: Re: Bank of Pryor?
Post by: cleaniac on December 04, 2018, 03:15:36 pm
Yes.. alot of them are..

Title: Re: Bank of Pryor?
Post by: The Jester of Wibbly on December 04, 2018, 03:33:44 pm
Whenever I see a leaflet like that.... I think 'scam, I'm not falling for that' .....in the bin it goes without reading or opening.

Sorry, but you have to be a touch arrogant  to think your on the same pedestal as the bank of England.  IMO




Title: Re: Bank of Pryor?
Post by: Slacky on December 04, 2018, 03:38:11 pm
I don’t know that’s what he’s trying to portray himself as, being on the same level as the Bank of England, but if I got a flyer through the door like that I’d think it says the business is only interested in hard money. Level of service, customer satisfaction and pride in your work isn’t what that portrays but those things are all important to most customers.

Poor show IMO.
Title: Re: Bank of Pryor?
Post by: NWH on December 04, 2018, 03:45:06 pm
Don’t you know window cleaning license to print money lol 😂
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 04, 2018, 03:56:09 pm
Whenever I see a leaflet like that.... I think 'scam, I'm not falling for that' .....in the bin it goes without reading or opening.

Sorry, but you have to be a touch arrogant  to think your on the same pedestal as the bank of England.  IMO


What a silly thing to say. At what point did I say we are trying to be on the same level as the bank of England. Pathetic comment!

The leaflet is a £20 voucher for those that joined us, a bit of fun thats all. Fact is it got a great response!
Title: Re: Bank of Pryor?
Post by: John Mart on December 04, 2018, 03:56:37 pm
I don’t know that’s what he’s trying to portray himself as, being on the same level as the Bank of England, but if I got a flyer through the door like that I’d think it says the business is only interested in hard money. Level of service, customer satisfaction and pride in your work isn’t what that portrays but those things are all important to most customers.

Poor show IMO.
Grumpy old git!
Title: Re: Bank of Pryor?
Post by: NWH on December 04, 2018, 04:13:47 pm
It catches your eye that’s all he’s done it’s Lees idea to stop you throwing it in the bin before you read it that’s all,blimey some people take it so seriously give the bloke a break.
Title: Re: Bank of Pryor?
Post by: The Jester of Wibbly on December 04, 2018, 04:29:48 pm
Whenever I see a leaflet like that.... I think 'scam, I'm not falling for that' .....in the bin it goes without reading or opening.

Sorry, but you have to be a touch arrogant  to think your on the same pedestal as the bank of England.  IMO


What a silly thing to say. At what point did I say we are trying to be on the same level as the bank of England. Pathetic comment!

The leaflet is a £20 voucher for those that joined us, a bit of fun thats all. Fact is it got a great response!

Just my opinion Lee.   
Title: Re: Bank of Pryor?
Post by: Spruce on December 04, 2018, 04:47:58 pm
Wasn't there a windie once who printed a flyer in the same block and colour design as the Royal mail use when advising a customer of a parcel they couldn't deliver?
We were told it was quite effective as customer's picked it up and read it because they thought it was a missed parcel delivery. I think it ended when Royal mail stepped in and stopped him. Didn't he get Royal Mail to do the leaflet drop?

Someone else also did a £20 note which was folded so the home owner only saw the folded note. The message was on the inside.
Title: Re: Bank of Pryor?
Post by: Walter Mitty on December 04, 2018, 04:56:07 pm
I think it's a great idea as it's directly linked to a £20 discount.

Mind you, I would start getting a bit worried if Lee had a picture of himself where the monarch's head is meant to be :)  .
Title: Re: Bank of Pryor?
Post by: swanson on December 04, 2018, 06:06:02 pm
I think it’s a great bit of marketing
Title: Re: Bank of Pryor?
Post by: Mike Halliday on December 04, 2018, 06:21:47 pm
All leaflets are poo and end up in the bin, nobody reads them. Well that’s the opinion  of a person who does not want what the leaflet is advertising.

I could get an amazing, full colour leaflet on ocean going cruisers but to me it’s just more rubbish for the recycle bin.

But I could get a cheap, homemade leaflet on garden rubbish removal and I would read every word.......because I need what the leaflet is offering.

Any trick you can use to get someone to take notice of the leaflet is a good idea, if someone thinks it’s tacky its because they don’t need what is being offered (so their opinion means nothing) if they need your services badly enough  they will ignore most things

Title: Re: Bank of Pryor?
Post by: John Mart on December 04, 2018, 06:27:35 pm
Sounds like the OP is worried.
Title: Re: Bank of Pryor?
Post by: Crystal-clear on December 04, 2018, 06:49:08 pm
bloody hell £20 free so would you actually give someone a £20 first clean for free you'd be opening up the one off thanks ill call you :D
or do you add £20 to there annual price say £20x8 cleans if its 6 weekly then take away  £20.00 so its £17.50 a clean?
Title: Re: Bank of Pryor?
Post by: nathankaye on December 04, 2018, 06:55:38 pm
I think these gimmicks can be great and obviously they can and do work.

Personnally i dont look at them when they come through the door, i pick them all up and sort out the mail and the rest is junk mail and straight in the bin. But then i can be quite cynical, especially when it comes to sales from companies offering this and that discount because to me it goes to show just how much money they are making as they still make a profit on the sales any way.
But thats the customer side of the inner me. The business side can totally see the business advantage in doing so. As a small for instance, my customers who recommend me to a friend and said friend accepts my price and becomes a customer. Then the person who recommended me receives a free clean.

Haha im sure if ones could afford to do it, they would copy this idea (lee's leaflet) themselves and reap the benefits of doing so
Title: Re: Bank of Pryor?
Post by: Dave Willis on December 04, 2018, 07:00:57 pm
What is one on about ???
Title: Re: Bank of Pryor?
Post by: nathankaye on December 04, 2018, 07:25:34 pm
What is one on about ???

In simple terms, as a customer im not a fan of these gimmicks as it highlights they make a huge profit from us if they offer say £20 off.
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 04, 2018, 07:30:07 pm
bloody hell £20 free so would you actually give someone a £20 first clean for free you'd be opening up the one off thanks ill call you :D
or do you add £20 to there annual price say £20x8 cleans if its 6 weekly then take away  £20.00 so its £17.50 a clean?

Its not rocket science. If they joined with this leaflet they got £20 credit added to their account with us. So yes if the clean was £15 then it was free and the next clean was £10.00 and so on. We dont add anything later on. Its one of the things you can offer when bigger and easily absorb the cost of doing so.

We dont get the one off customer problems.

Title: Re: Bank of Pryor?
Post by: cleaniac on December 04, 2018, 08:49:46 pm
Sounds like the OP is worried.

Nope not at all. I genuinely thought it was very unusual. Not the voucher thing, but the huge £20 note with bank of pryor written on it. Its not something i would do personally, just a voucher is good enough, it certainly grabs the eye though, much to the disgust of my customer today who decided to show it to me..   ;D
Title: Re: Bank of Pryor?
Post by: robbo333 on December 04, 2018, 09:21:49 pm
Nice idea  ;D
Title: Re: Bank of Pryor?
Post by: Plankton on December 04, 2018, 09:26:18 pm
Folks have offered incentives to sign up to Gocardless so for your new customers to get x amount as an incentive is a win win. They get a discount and you get a new custard already on GC and they get £20 for sacking their windy who turned up when he was watching porn!
The amount may seem a bit much to me and others but his average house will be higher priced.
Title: Re: Bank of Pryor?
Post by: Crystal-clear on December 04, 2018, 11:16:38 pm
bloody hell £20 free so would you actually give someone a £20 first clean for free you'd be opening up the one off thanks ill call you :D
or do you add £20 to there annual price say £20x8 cleans if its 6 weekly then take away  £20.00 so its £17.50 a clean?

Its not rocket science. If they joined with this leaflet they got £20 credit added to their account with us. So yes if the clean was £15 then it was free and the next clean was £10.00 and so on. We dont add anything later on. Its one of the things you can offer when bigger and easily absorb the cost of doing so.

We dont get the one off customer problems.

Fine i'm guessing you drill the customer that's its only regular and you have a system in place to reduce messers but that doesn't stop them from saying yes yes yes then giving you an excuse to cancel and i would have thought that leaflet would let people abuse it.

if i was to show it to my neighbour they would defo use you for free and be over the moon to be regular but then 100% cancel as they have got away with this for a while with various window cleaners but paying saying regualr then saying husband will do it around once a year.i guess only accepting gocardless and saying its "regualr only" helps as few will sign the mandate then cancel but they will also ask you to confirm if its a contract you say no they can still cancel it and they do but it does put off alot to be fair.

people want one offs ive been canvassing hard lately with good results hence why decided to offer both options before any clean has taken place so just over 50% all stated one off only that's before anything was cleaned.

when that leaflet lands on there door step the first thing that goes into there mind is not how they can have the first clean free then start paying for regualr window cleaning its more like "oh look a free window clean lets have it done" nothing to loose
you surely have some that cancel the mandate after the free clean 2nd or 3rd those that go a little further feel normally feel bad for canceling so fast but i think because you only accept gocardless that is already a big chunk off of messers..
but ofcourse you have to have a good stick rate all those vans active every day is impressive but it would be good to know what your cancellation rate is its good to know for others who're also expanding like you on a smaller lvl to know what to accept. it has to be really hectic like 150 Gocardless mandates this week and 5 off that's an amazing ratio 

something has to give all this work is about because people cancel window cleaners one woman we cleaned canceled 4 window cleaners within 1 year ok maybe one of them wasn't good enough but 4 :D you would have the entire south gleaming clean Lee if you had 100% stick rate no one else has invested as much as you have over the many years if only the customers would pretend their council tax goes up by xx a month and it includes free window cleaning by us Oh if only they would all want regualr would prob only be 100 window cleaners in the country :! crap sorry for the long post!
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 04, 2018, 11:24:13 pm
As far as Ime concerned it would go into the bin with all the other junk mail that comes through the door if it hasn’t got my name on it I don’t evan look at it , there is far to much of this type of thing put through our letterboxes ,I would never respond to markiting from anyone that does this , this isn’t having a go at lee either I just get sick and tired of rubbish coming through my door every day
Title: Re: Bank of Pryor?
Post by: Crystal-clear on December 05, 2018, 12:16:38 am
As far as Ime concerned it would go into the bin with all the other junk mail that comes through the door if it hasn’t got my name on it I don’t evan look at it , there is far to much of this type of thing put through our letterboxes ,I would never respond to markiting from anyone that does this , this isn’t having a go at lee either I just get sick and tired of rubbish coming through my door every day

It does work tho just on a large scale.
Title: Re: Bank of Pryor?
Post by: Simon Trapani on December 05, 2018, 09:22:36 am
Lee has said he likes to try new things. He's also said that when you're a bigger company you can afford to absorb these things and he's also had a good response in terms of take ups.  So none of our opinions really matter. Good luck to him.
Title: Re: Bank of Pryor?
Post by: Dry Clean on December 05, 2018, 09:39:47 am
Lee has said he likes to try new things. He's also said that when you're a bigger company you can afford to absorb these things and he's also had a good response in terms of take ups.  So none of our opinions really matter. Good luck to him.


(http://www.cleanitup.co.uk/smf/1544002777_brown noser.png)
Title: Re: Bank of Pryor?
Post by: Simon Trapani on December 05, 2018, 11:30:33 am
Get a life Sean. Keyboard warrior. No balls.
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 05, 2018, 04:12:30 pm
Lee has said he likes to try new things. He's also said that when you're a bigger company you can afford to absorb these things and he's also had a good response in terms of take ups.  So none of our opinions really matter. Good luck to him.



Better to be a smaller buisness and not need to advertise in this way , just beacause you are turning over 70 k a month doesn’t mean you should be waiting money , I expect lee s  advertising budget is more than we earn but that doesn’t bother me , this form of advertising does work yes but very small numbers from tens of thousands of flyers lee has admitted this himself , everyone to there own but I wouldn’t want all the hassle from having 12 vans on the road we convert 95 % of all our web site enquiries into work some one off jobs but we price it well web site costs are minimal , I take my hat off to lee for what he has done and accomplished but  I bet the vast majority on this forum wouldn’t want to be in his shoes I certainly wouldnt  want it ,to much to go wrong the more you have the more to loose , I would rather have a couple of vans avaraging £75 per hour on a good day and £55 on a bad day nice income with out all the expense of running a big buisness that relies on to many other people
Title: Re: Bank of Pryor?
Post by: Dry Clean on December 05, 2018, 04:18:05 pm
Get a life Sean. Keyboard warrior. No balls.



(http://www.cleanitup.co.uk/smf/1544026667_kiss.jpg)
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 05, 2018, 04:20:09 pm
Lee has said he likes to try new things. He's also said that when you're a bigger company you can afford to absorb these things and he's also had a good response in terms of take ups.  So none of our opinions really matter. Good luck to him.
.



Better to be a smaller buisness and not need to advertise in this way , just beacause you are turning over 70 k a month doesn’t mean you should be waiting money , I expect lee s  advertising budget is more than we earn but that doesn’t bother me , this form of advertising does work yes but very small numbers from tens of thousands of flyers lee has admitted this himself , everyone to there own but I wouldn’t want all the hassle from having 12 vans on the road we convert 95 % of all our web site enquiries into work some one off jobs but we price it well web site costs are minimal , I take my hat off to lee for what he has done and accomplished but  I bet the vast majority on this forum wouldn’t want to be in his shoes I certainly wouldnt  want it ,to much to go wrong the more you have the more to loose , I would rather have a couple of vans avaraging £75 per hour on a good day and £55 on a bad day nice income with out all the expense of running a big buisness that relies on to many other people


Oh I don't know.  its not all bad being in my shoes
Title: Re: Bank of Pryor?
Post by: Scrimble on December 05, 2018, 05:58:02 pm
have you got a good response even in winter lee? or was the leaflets delivered months ago?
Title: Re: Bank of Pryor?
Post by: cleaniac on December 05, 2018, 06:21:43 pm
Lee has said he likes to try new things. He's also said that when you're a bigger company you can afford to absorb these things and he's also had a good response in terms of take ups.  So none of our opinions really matter. Good luck to him.
.



Better to be a smaller buisness and not need to advertise in this way , just beacause you are turning over 70 k a month doesn’t mean you should be waiting money , I expect lee s  advertising budget is more than we earn but that doesn’t bother me , this form of advertising does work yes but very small numbers from tens of thousands of flyers lee has admitted this himself , everyone to there own but I wouldn’t want all the hassle from having 12 vans on the road we convert 95 % of all our web site enquiries into work some one off jobs but we price it well web site costs are minimal , I take my hat off to lee for what he has done and accomplished but  I bet the vast majority on this forum wouldn’t want to be in his shoes I certainly wouldnt  want it ,to much to go wrong the more you have the more to loose , I would rather have a couple of vans avaraging £75 per hour on a good day and £55 on a bad day nice income with out all the expense of running a big buisness that relies on to many other people


Oh I don't know.  its not all bad being in my shoes

As he sits there in his George Cleverley.
 ;D
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 05, 2018, 06:39:31 pm
have you got a good response even in winter lee? or was the leaflets delivered months ago?

Months ago. We only deliver April-Aug sometimes into Sep.

We are down to a slow trickle now. Maybe 10 new a week which really only replaces losses.
Title: Re: Bank of Pryor?
Post by: John Mart on December 05, 2018, 08:36:01 pm
have you got a good response even in winter lee? or was the leaflets delivered months ago?

Months ago. We only deliver April-Aug sometimes into Sep.

We are down to a slow trickle now. Maybe 10 new a week which really only replaces losses.
It’s painful this time of year. The problem of picking up so many so quickly is the winter drop offs. We’re down to 5/6 a week gains I guess but it’s just treading water as we lose about the same.
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 05, 2018, 09:15:10 pm
have you got a good response even in winter lee? or was the leaflets delivered months ago?

Months ago. We only deliver April-Aug sometimes into Sep.

We are down to a slow trickle now. Maybe 10 new a week which really only replaces losses.
It’s painful this time of year. The problem of picking up so many so quickly is the winter drop offs. We’re down to 5/6 a week gains I guess but it’s just treading water as we lose about the same.




Out of intrest how many customers do you have to be loosing that many each week seams a lot we generaly would loose that amount in 6 months or more ?
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 05, 2018, 10:28:27 pm
Its all relative.

We have over 5200

Constant in constant out when your that size.
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 05, 2018, 11:00:26 pm
Its all relative.

We have over 5200

Constant in constant out when your that size.



Yes I understand the more customers you have the more will move, die, decide they don’t want them doing etc  especially you with 12 vans that’s a lot of work , we only have a couple of vans and have around 1500 domestic customers + commercial so very small compared to you but we don’t loose 6 customers in six months let alone a week , why are these people cancelling would be my question I would want to retain existing work as much as possible, is it due to poor quality of work ? Customer not happy with staff.? Or what ,I always try and find out why someone has cancled so I can try and resolve any issues before they get to become a problem , rather than trying to find more customers , I know some customers are a pain and I will make the decision dump them as they are a pita . If a staff member is the problem it needs nipping in the bud to stop them from loosing customers , but I guess that we are all different how we run our buisness, you are oviously very successful at what you do , but I think that sometimes when companies get large they loose that personal touch , I feel that you get far better service from the local greengrocers than the likes of tesco , better quality produce from the small shop , our buisness are the same employee s will never do the job as good as the owner , this is why I still am hands on doing the job ,all work is alternated and I will still do every job we have and keep a good rapour with the customers , I know that’s impossible for you to do with your size of company , Ime not intrested in building an empire , I regularly turn down work now as we are so busy and I don’t want to expand further . I do however enjoy seeing how ones run there buisness  and we can all learn from each other keep up the reports as it’s very good for ones who want to continue to expand the companies like you have done .
Title: Re: Bank of Pryor?
Post by: Pete Thompson on December 05, 2018, 11:45:33 pm
TOTALLY NAFF





I like it!
Title: Re: Bank of Pryor?
Post by: John Mart on December 06, 2018, 06:31:44 am
Its all relative.

We have over 5200

Constant in constant out when your that size.



Yes I understand the more customers you have the more will move, die, decide they don’t want them doing etc  especially you with 12 vans that’s a lot of work , we only have a couple of vans and have around 1500 domestic customers + commercial so very small compared to you but we don’t loose 6 customers in six months let alone a week , why are these people cancelling would be my question I would want to retain existing work as much as possible, is it due to poor quality of work ? Customer not happy with staff.? Or what ,I always try and find out why someone has cancled so I can try and resolve any issues before they get to become a problem , rather than trying to find more customers , I know some customers are a pain and I will make the decision dump them as they are a pita . If a staff member is the problem it needs nipping in the bud to stop them from loosing customers , but I guess that we are all different how we run our buisness, you are oviously very successful at what you do , but I think that sometimes when companies get large they loose that personal touch , I feel that you get far better service from the local greengrocers than the likes of tesco , better quality produce from the small shop , our buisness are the same employee s will never do the job as good as the owner , this is why I still am hands on doing the job ,all work is alternated and I will still do every job we have and keep a good rapour with the customers , I know that’s impossible for you to do with your size of company , Ime not intrested in building an empire , I regularly turn down work now as we are so busy and I don’t want to expand further . I do however enjoy seeing how ones run there buisness  and we can all learn from each other keep up the reports as it’s very good for ones who want to continue to expand the companies like you have done .
I’ve got 1,600 and three vans. If you pick up lots, you’re going to go through a lot of “messers”. We’ve picked up around 550 this year. I reckon I’ve lost at least 30 this year from moving! I dropped 5 in one day last week for cancels on the day, slow paying etc. You can’t compare a full business that’s turning work away to one that’s growing rapidly. In one day last week I had 4 cancels, 3 were following debt chase texts and one moving.
Title: Re: Bank of Pryor?
Post by: John Mart on December 06, 2018, 06:50:10 am
A question though, how do two vans service 1,500 customers? You must work very fast.
Title: Re: Bank of Pryor?
Post by: cleaniac on December 06, 2018, 07:25:00 am
Its interesting actually. I have also had to drop a few messers as the winter has started to take hold.

Sort of 6 steps forward 3 steps back isnt it when your growing.

I guess if your signing up hundreds in a short space of time, its 100 steps forward 40 back..
Title: Re: Bank of Pryor?
Post by: Stoots on December 06, 2018, 07:38:55 am
This year gone from about 400 to 500 customers, so 100 new ones.

To get this extra 100 I've gone through probably 200 new ones over the course of the year.

When I look on suspended jobs on cleaner planner I have nearly 600! That's more than double active.

When you try and grow its inevitable you will pick up dross. They die, they move, they cancel, they don't like the rain, can't pay online, never leave gate open, access is poor, no where to park, dog poo, slow payer, non payers, one off. The list goes on.

Title: Re: Bank of Pryor?
Post by: cleaniac on December 06, 2018, 07:56:45 am
A question though, how do two vans service 1,500 customers? You must work very fast.

there could be a large portion of that as quarterly
Title: Re: Bank of Pryor?
Post by: Stoots on December 06, 2018, 08:03:36 am
I do about 40 customers a day as a 2 man or 25 on my own.

That's 9-3 though. ;D. so maybe 50 2 man for a full day if it was compact enough.

And my work is nearly all one stop as well, I could imagine if you had an estate with 80 houses on with only a few van moves you could have a good go.

So numbers can be decieving.

Title: Re: Bank of Pryor?
Post by: Simon Trapani on December 06, 2018, 09:31:14 am
Really?! I could do maybe 20 tops! Usually more like 15.
Title: Re: Bank of Pryor?
Post by: Stoots on December 06, 2018, 10:25:56 am
Really?! I could do maybe 20 tops! Usually more like 15.

15 is about what I would have said a year or so ago

Knowing the round off by heart, not knocking doors, and generally been less ocd had seen me speed up a lot.

But of course we may not be comparing like for like.

Most of my work are semis and small detached houses.
Title: Re: Bank of Pryor?
Post by: cleaniac on December 06, 2018, 10:39:42 am
I only have 13 today.
Title: Re: Bank of Pryor?
Post by: Lee Pryor on December 06, 2018, 11:05:12 am
Again until you have over 5000 customers most here cant really comment as you simply have no idea of the diferences of being that size..

I will say however we drop a large portion ourselves, non payments, messing around, being rude to my staff either cleaners or over the phone ect. As some have said above when gaining vast amounts rapidly this is totally normal. we are up by bang on 1000 this year but actually got 1700 in.

Cant remeber who keeps saying 12 vans but its actually 10 on the road and we are about to replace our spare that was written off, so 11 total.

Although I had said in a previous thread we would add a few more next year I have decided to remain the same size for the next few years as i repay my investment to myself, so next year we only need 400 customers to top up and remain the same size.
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 06, 2018, 05:07:08 pm
A question though, how do two vans service 1,500 customers? You must work very fast.



We are mainly 4 weekly and do a lot of  estate work with 40 + houses in one road so the van might only move a few hundred yards in a day two guys in each van on 3 bed semis it’s easy to do 5 per hour my best guy can do 7 per hour , most of my domestic is a maximum of a mile from home , we work 8 hours a day don’t sit in the van drinking tea we all work hard , and still do a lot of gfs , guttervaccing,softwashing, pressurewashing, commercial work we travel up to 200+ miles from home for some contracts , so we are flat out all the time , this is why I said Ime turning away work all the time , in the last 6 months at a guess I have turned away enough work to keep another van and two guy going for 3-4 days a week , I cannot be bothered to expand all the hassle trying to get decent staff that will get on with the job and not try and rip you off , doing private jobs pocketing the cash for themselves etc I cannot be bothered with it all , apart from ones moving or dying we very rarely loose a customer I prefer to have a hands on approach with all my customers offering them a full cleaning service for all there needs , I have never advertised apart from my web site , most new work is recommendations from existing customers , we are a very small  company offering a service to our customers that not many others offer , especially with some of our more wealthy clients , I try to focus on quality not quantity . I understand what you are saying about customer s you have dumped due to issues , I very rarely experience this  now as I spell out to potential customers what we will do for them ,and what I expect from them , we work all year in most weather , we won’t accept “ oh it looks like it’s going to rain leave it this month “ that’s an Instant dump , if they have a genuine reason then that’s fine . This way of working will not give you rapid buisness growth but I dont need growth , I am trying to continue to refine the work we do bigger better properties, as this happens I will stop some of the estate type jobs and focus more on larger houses and bigger commercial hotels, and large blocks of flats this type of work is coming in slowly but shorley
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 06, 2018, 05:21:16 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
Title: Re: Bank of Pryor?
Post by: John Mart on December 06, 2018, 05:37:35 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.
Title: Re: Bank of Pryor?
Post by: Shrek on December 06, 2018, 05:44:58 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.

I was thinking the same . Some guys near me charge 5-7 per semi and never really lose any.
Title: Re: Bank of Pryor?
Post by: p1w1 on December 06, 2018, 06:04:02 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.
I'm sure he means x 8 hours
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 06, 2018, 06:08:01 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.




Lol Ime not charging £8  per semi that’s 8 hours work read the post properly 😂😂😂
Title: Re: Bank of Pryor?
Post by: John Mart on December 06, 2018, 06:12:56 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.




Lol Ime not charging £8  per semi that’s 8 hours work read the post properly 😂😂😂
That might be easier with some punctuation.
Title: Re: Bank of Pryor?
Post by: Walter Mitty on December 06, 2018, 06:20:33 pm
Ha ha.  I did one job all day (well, a 5 hour day).  Had to move the van once for that too. :)
Title: Re: Bank of Pryor?
Post by: Splash & dash on December 07, 2018, 03:06:25 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.




Lol Ime not charging £8  per semi that’s 8 hours work read the post properly 😂😂😂
That might be easier with some punctuation.




I don’t think a one line statement needs punctuation.
Title: Re: Bank of Pryor?
Post by: John Mart on December 07, 2018, 05:07:09 pm
Really?! I could do maybe 20 tops! Usually more like 15.

On compact work I can do 7 three bed semis per hour x8 = 56
My least productive guy does 5 per hour x8= 40
That’s a total of 96 per day
This is not hard to achieve if you are prepared to work and not sit in the van drinking tea , I had someone off the forum come out with us on Tuesday this week as he struggled to do more than 18 per day , he was totaly amazed what we did  both number of properties and money wise , but when he explained that he’s working using barrels I can see why his productiverty is so low , van set up and compact work the above numbers arnt hard to achieve , I know where I am there is very little competition trying to build a compact round in many areas is now very hard
I accept the van may only move maximum of three times a few hundred yards but I don’t break into a sweat doing that amount 5 days a week and Ime 56 !!!
There is no point in driving miles between jobs unless they are £60 upwards as far as Ime concerned
If I was charging £8 a semi I wouldn’t lose any either.




Lol Ime not charging £8  per semi that’s 8 hours work read the post properly 😂😂😂
That might be easier with some punctuation.




I don’t think a one line statement needs punctuation.
It wasn’t a one line statement. It was a fifty line paragraph.  ;)