UK Floor Cleaning Forum > Carpet Cleaning Forum

Satisfaction forms

(1/2) > >>

stevegunn:
Do any of you get customers to sign a satisfaction form when work is completed if so how do you word it??

MICHAEL_GAYTON:
I have inspected and am completely satisfied with the work carried out by ...............

signature:_________________

Len Gribble:
Steve

Yes is the answer, the only word on the form they can read is excellent and tick the rest is copied from a insurance form

Len

HolmansUKLTD:
Just started to use them as i have a contract with the council.

they seem to be going ok

NIck ;D

Jim_Lynch:
Are you referring to ordinary cleaning jobs, or specifically insurance work?

I can understand the need for insurance work, but for normal run-of-the-mill cleaning jobs, what is the point?
If I was presented with such a form to be signed after I had my carpets cleaned, I would be suspicious as to the reason. Is something going to happen after I've parted with my hard earned cash and this cleaner has disappeared?
Or am I missing something?

Jim

Navigation

[0] Message Index

[#] Next page