Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: M.J.M on October 29, 2020, 03:29:51 pm

Title: Do you take payments upfront
Post by: M.J.M on October 29, 2020, 03:29:51 pm

As above. 
I don't like waiting for bank transfers and the like some companies most lately who have done work for me. Ask for payment first.    Is any of you doing this

Michael

Title: Re: Do you take payments upfront
Post by: Nobby on October 30, 2020, 08:23:37 am

Never, I send an emailed invoice when the job is complete and the customer pays by BACs. I take the odd card payment if the customer prefers.

Title: Re: Do you take payments upfront
Post by: Mike Halliday on October 30, 2020, 09:13:29 am

For domestics it’s Payment is on completion of the clean, either by cheque, cash or BACS but it the want to pay online then they do it there and then.

For commercial if I’m dealing with the owner then I usually mention that if they could pay on completion it would appreciated but big companies I invoice them

Title: Re: Do you take payments upfront
Post by: dustee on October 30, 2020, 10:23:08 pm

imo it doesn't look professional asking for payment up front , either on completion or with in 14 days  usually ends up 28 days

Title: Re: Do you take payments upfront
Post by: Mike Halliday on October 31, 2020, 06:15:04 am

Dustee, are talking both domestic & commercial?

Title: Re: Do you take payments upfront
Post by: Lewis Newby on October 31, 2020, 09:18:43 am

I wouldn't dream of asking for it upfront , o feel it shows a lack of trusting your customer , if you feel this way you have the wrong clients possibly?

I always discuss when booking how and when I expect to be paid , most ask if I take card or cheque, but I prefer cash or Bacs (all invoiced and recorded using QuickBooks app).

I have had 1 or 2 over the last 11 years who haven't made payment and I've struggled to get payment , a couple I've had to let go as they weren't worth the frustration ,but other then being more selective of my clients when booking I'm happy to continue the way I have been for the time being at least

All the best

Lewis

Title: Re: Do you take payments upfront
Post by: Mike Halliday on October 31, 2020, 09:23:22 am

Quote from: Lewis Newby on October 31, 2020, 09:18:43 am

I wouldn't dream of asking for it upfront , o feel it shows a lack of trusting your customer , if you feel this way you have the wrong clients possibly?

I always discuss when booking how and when I expect to be paid , most ask if I take card or cheque, but I prefer cash or Bacs (all invoiced and recorded using QuickBooks app).

I have had 1 or 2 over the last 11 years who haven't made payment and I've struggled to get payment , a couple I've had to let go as they weren't worth the frustration ,but other then being more selective of my clients when booking I'm happy to continue the way I have been for the time being at least

All the best

Lewis

Again or you talking about domestic or commercial?

Title: Re: Do you take payments upfront
Post by: dustee on October 31, 2020, 08:06:21 pm

Mike  , domestic  on completion ,  commercial on completion or within 14 days

Asking for upfront payment doe's not look professional  , if your not sure about being paid in the first place then walk away

Title: Re: Do you take payments upfront
Post by: M.J.M on October 31, 2020, 09:20:14 pm

Ok thanks a lot. 👍