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stevegunn

Satisfaction forms
« on: March 16, 2004, 08:51:05 pm »
Do any of you get customers to sign a satisfaction form when work is completed if so how do you word it??
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MICHAEL_GAYTON

  • Posts: 176
Re: Satisfaction forms
« Reply #1 on: March 16, 2004, 09:12:54 pm »
I have inspected and am completely satisfied with the work carried out by ...............

signature:_________________
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Len Gribble

  • Posts: 5106
Re: Satisfaction forms
« Reply #2 on: March 16, 2004, 10:52:26 pm »
Steve

Yes is the answer, the only word on the form they can read is excellent and tick the rest is copied from a insurance form

Len
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Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

HolmansUKLTD

  • Posts: 849
Re: Satisfaction forms
« Reply #3 on: March 17, 2004, 08:42:38 am »
Just started to use them as i have a contract with the council.

they seem to be going ok

NIck ;D
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Surreys No1 Carpet & Upholstery cleaner
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Jim_Lynch

  • Posts: 91
Re: Satisfaction forms
« Reply #4 on: March 17, 2004, 01:42:49 pm »
Are you referring to ordinary cleaning jobs, or specifically insurance work?

I can understand the need for insurance work, but for normal run-of-the-mill cleaning jobs, what is the point?
If I was presented with such a form to be signed after I had my carpets cleaned, I would be suspicious as to the reason. Is something going to happen after I've parted with my hard earned cash and this cleaner has disappeared?
Or am I missing something?

Jim
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Jim Lynch
ChemDry Supreme
Brisbane,Queensland
AUSTRALIA

John_Flynn

  • Posts: 1108
Re: Satisfaction forms
« Reply #5 on: March 17, 2004, 01:45:04 pm »
That's my opinion as well Jim, but been a thick Yorkshireman had problems putting it into words ::) ::) ::)
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Jim_Lynch

  • Posts: 91
Re: Satisfaction forms
« Reply #6 on: March 17, 2004, 01:47:38 pm »
LOL John....I'm glad I'm not the only thick one here  ;)

Jim
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Jim Lynch
ChemDry Supreme
Brisbane,Queensland
AUSTRALIA

squeaky

  • Posts: 149
Re: Satisfaction forms
« Reply #7 on: March 17, 2004, 02:52:09 pm »
Yes and it is for peace of mind more than anything else.

Mark :D
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Part time (mornings) window cleaning/ suites and rugs in sunny Spain and loving it.
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