[jonny thompson]

This was the state of my delivered Gardner brush, I bought two, my toothbrush is better quality

[Susan Dean (1stclean)]

get back on to them i am sure they will sort it

[mufcglen]

I know it’s not good coming like that but have you tried putting it in red hot water for a few mins then taking out to reset the bristles straight.

[jonny thompson]

I think the whole standard of them is awful, I can now see why they are so light, I’m not going to even put it into my pole, back to the ultimate

[Susan Dean (1stclean)]

I think the whole standard of them is awful, I can now see why they are so light, I’m not going to even put it into my pole, back to the ultimate

they are built for people with weight in mind hence the lack of brush , but they still do a good job and these are a god send to people with rsi

[Dry Clean]

Its just the way it been stored, after a few cleans it will be ok, the problem with xtreme brushes is they are placebo free,
this makes them hard to get used to.

[dd]

It looks like the natural bristle hybrid. I have always been very skeptical about the effectiveness of xtreme brushes, but have been using an xtreme hybrid for about 7 months now and have been pleasantly suprised. It is now my most regularly used brush.

[M & C Window Cleaning]

My work is entirely residential and for me they are pretty much perfect.  The natural hybrid is my favorite.
However, I wouldn't use that brush like that. I'd be straight on to Gardiner's with a photo.  Looks like it was poorly packed.

[mufcglen]

extremes are a quality bit of kit to have in the van for me, my everyday brush is the supreme but every now and then when my shoulder goes i throw it on and it really helps, good for the slx39 too when im working very high up it makes a massive difference to the swinging about weight!
suprised all the other companys dont make a mega light brush like the extreme too

[Shrek]

I’m liking the ultimate medium (orange one) at the minute - it’s a mixture of a flocked and the other ultimate (white one) but is lighter .

[duncan h]

I am using the ultimate as the main brush. I used to use the supreme. Supreme has more contact
I use the xtreme on my larger pole. Used them for years. Thrown them in a tin full of junk and never had one bent like that

[The Jester of Wibbly]

I have just changed from superlite to supreme.  I thought they were 4cm wider but they are not.  About the same but sprayed.

Tempted to go wide.  Any suggestions?

[dazmond]

put it in hot water for 30 mins mate and it should be fine.it looks like its just been bashed around in transit.

the xtreme brushes are deceiving.they really are good scrubbing brushes(esp the natural bristle hybrid).ok for some 4 weekly work with lots of awkward angle windows but i prefer the ultimate/SL brushes for larger longer frequency jobs.

[zesty]

It looks like the natural bristle hybrid. I have always been very skeptical about the effectiveness of xtreme brushes, but have been using an xtreme hybrid for about 7 months now and have been pleasantly suprised. It is now my most regularly used brush.

Use noting but Xtreme brushes, they’ve always worked brilliantly, especially the natural bristles version.

I’ve also never had a brush delivered like be OP’s, so I’m sure it’s just a one off.

[NWH]

Into boiling water for 20 seconds straight only cold for the same you’ll have a new brush,they don’t last that version if you hammer them on frames etc they are finished very quickly. I only ever use them for what they were designed for,very high Windows.

[robbo333]

I'm with Zesty, I think they are great. The natural bristle one works a lot better than it looks.

[NWH]

The natural bristle ones are far better.