[Pole 2 Pole]

They don't look different, granted...........if they did, we'd be moaning all over again,lol. You can certainly tell when they're in you hand....they just feel much more heavy duty.

[pingu]

Thanks for taking the time & effort Traps.

Dave.

[Window Washers]

I have different ones to both of them

oh well.

Have to say again impressed with Alex service, sent email yesterday after getting one from Alex, this morning or when evr the post man came (probs about 4pm) I got a new set of clamps 

[pingu]

could you post a pic then?

Cheers
Dave.

[Window Washers]

My clamps are metal ones

[ftp]

You don't have the latest plastic clamps and levers then. Sounds like you have the mkll version. Best levers/worst clamping system imo. Easy to upgrade.

[traps7]

I went out with these this afternoon and they seem fine.

Looking good so far.

[Alex Gardiner]

I have different ones to both of them

oh well.

Have to say again impressed with Alex service, sent email yesterday after getting one from Alex, this morning or when evr the post man came (probs about 4pm) I got a new set of clamps 

I have checked through the ship-out list for yesterday and it seems that you were sent the new clamps lever-sets by accident as you have the older Mk11 model. If you want to send them back to us we can re-fund your postage. Or you can wait until we have your pole back to upgrade the clamps for you and we can have them back then.

Someone went back too far on the SL-X database!  

[suds window service]

Alex i got the new clamps today but sent my 18ft,er back
 if the new clamps work ok i,ll order a 25ft,er to go with them

[Alex Gardiner]

Alex i got the new clamps today but sent my 18ft,er back
 if the new clamps work ok i,ll order a 25ft,er to go with them

Just pop them back in the post and we'll refund you.

[suds window service]

Alex i got the new clamps today but sent my 18ft,er back
 if the new clamps work ok i,ll order a 25ft,er to go with them

Just pop them back in the post and we'll refund you.

no worries

[pingu]

Well my new clamps arrived today (are they ver 3?)...anyways...

They look and feel more sturdy I must say....I hope with all the best will in the world that these are the 'ones' that will put this all to bed.

Cheers Alex if you're reading....the pallet was just about right to fit all the clamps , think that next time a euro-pallet will do fine  .

Cheers
Dave.

[AuRavelling79]

I'm still waiting Alex .... 

[pingu]

I heard that the important customers we getting theirs first then the rest of the dross would get their clamp bits as and when the Ladies in the office had some spare time.....

[AuRavelling79]

I heard that the important customers we getting theirs first then the rest of the dross would get their clamp bits as and when the Ladies in the office had some spare time.....

That'd explain it, Pingu!

[weetot]

Received new clamps to-day, have put them on, will try out tomorrow.

I have decided i am now putting the hose on the outside of the SLX as grit etc: is causing too much damage to an expensive though very nice pole IMO.

And probably wont be able to replace for a while, so will give it a go with hose flappin' in the wind!