I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
Daz must have a high turnover of customers then?
How many cancel Daz per month on average?
I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.
Ah ok. One of THOSE cleaners.
I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.
By your reasoning I woild about 9 days a year.
That's what I love about forums. That's your opinion and you are welcome to it.
My eye is well and truly on the ball.
+1
As one fellow shiner on here put it.......
"If your only window cleaning to get by, and your in it because of the lifestyle, then being a fair weather cleaner is fine. However if your in this industry to make money and run a professional business, then you don't let the customer dictate when you work."
I doubt very much that a lot of customers would cancel because you were on time but were working in poor weather. Most appreciate your running a business and have a schedule to keep.
Now if you were running weeks behind schedule because you only clean in good weather..... I could see them giving you the sack.
Here's a scenario for the fair weather cleaners only.........what do you do if Monday is forecast beautifull blue sky, sun splitting, and calm, but TUESDAY is high winds and wet? If you work on the Monday, then you may aswell be cleaning in poor weather, as by Tuesday the windows will be dirty again. There is no difference. Do you wait for a full week of good weather before you work?
One thing I'm very thankful to this forum for is helping me to appreciate this fact.
Since I've started working in all weathers every aspect of my business has improved. Not a single negative....apart from Getting wet of course.
If you only work in good weather then it's one of two options, 1) you don't have a full round or 2) your consistently late and behind with work.
If your always running behind schedule then how many customers are you irritating? Even though they don't mention it to your face? It's been a lovely week of weather and you still havnt cleaned there filthy windows because your playing catch up, so much so that they even go out and clean their own windows because they have no idea when to expect you. Surely running a tight schedule and being on time is the lesser of two evils? Plus you make more money......which is the main point.
Bit of a long post but it's something I'm truly gratefull for thanks to this forum, and if it gets through to one I two others then it's worth it.
