i first heard this about 4 weeks ago , and since im only 10 months into a 3 year warranty i was , how can i put it , well i was a little bit scared
so i rang up and asked for john who i normally deal with , i told him i had a leak on my manifold and one of my poles needed a crank replacing , i was after a sort of free winter check up if im honest , anyway i was booked in 48 hours later , i mentioned to john that i had sent my mate to brodex for a system [ i was just making conversation really ] and he informed me that i was entitled to a 100 pound voucher for recomending him , so i went on the friday afternoon [ early finish friday ] and they sorted everything and more , absolutly brilliant , on the voucher it said it could be used as money off a system or pole , well my system is fine and they just fixed my pole , and anyway ive just taken delivery of a new facelift pole [ cos im worth it ] so can i buy a few fittings with voucher , YES of course was the answer , so i left an hour later with everything ship shape and a hundred quids worth of fittings and it was only half past one so my early finish friday was still on , i cant speak highly enough of brodex and they are still trading so i just dont understand the flak they recieve maybe more people need to come on here when they are happy with something cos we [ me included ] always say when we have bad experiances but tend not to say much when a suplier gets it right , in the last few weeks i have had excellent service of mike and stephen at facelift , and obviously brodex , and i rang pure freedom and asked them to price match my trolly with cleaning warehouse which they did , so maybe im just lucky but i think the suppliers are getting it right , i mean we can come on here and chat to alex gardner , ste fox , mike at facelift , were else can you get that type of personal service , i order a pizza from round the corner and they cant even remember to leave the peppers off , anyway this is meant to be my day of rest so you can all sod off now
