Jan K

  • Posts: 665
Cleaning holiday flat
« on: March 12, 2005, 09:45:01 am »
Hi Guys!

About 6 months or so ago, my only lead thro Yell.com brought me a new Client which was completely different to my usual work (not that I even had much of that then). This Client wanted someone to clean her holiday flat (2 beds, kitchen, bathrom, lounge), but also be a keyholder come caretake ensuring that the exisiting holidaymakers left the property on time (10.00am) so I could clean for about 3 hours, and make it ready for the new ones to come in at 4.00 pm. Bearing in mind these cleans have to be sparkle cleans, but also bearing in mind sometimes the property won't be as bad as other times. I also agreed to make myself available to let new peeps into the property should they not be able to make it at 4.00pm. Anyway having absolutely no idea, no experience and being rather naiive back then, also wanting to get one of these on board as I guessed they could be quite profitable over the holiday season, I said yes, quoted her my normal hourly rate which was going to be £8.00 back then, but she offered £30.00 and I snapped her hand off. Now she is coming down today to give me a key and it has occurred to me that she is getting an absolute baragin here, especially as I have put my regular prices up to £9.00 an hour. So bear in mind the following and please give me an idea of what you feel I should be charging if you can guys. She has told me that her minimum/maximum income form this property is £100.00/£250.00 per week. Currently it is only booked out for 2 weeks one in May and one in August. She has it advertised through Welcome Cottages website, but they don't have a Property Manager for Devon at the moment (anyone want an extra job), so she thinks that may be the reason for the lack of bookings......any deviated of the point a bit. Mt responsibility is as follows: Get to property before 10.00am to make sure peeps are out no later than 10.00am. sparkle clean flat (however long it takes). Make sure I am available anytime after 4.00pm just in case new peeps are late arriving. Now this just about ties up my whole Saturday as I would be 'on call' so to speak. I have a figure in mind, but I wanted to run it by you more experienced cleany peeps first. ;D

Cheers!

Jan
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol

CMS

Re: Cleaning holiday flat
« Reply #1 on: March 12, 2005, 12:45:57 pm »
Hi Jan

A bit of a dilema eh? If I were you I would be praying that her business doesn't pick up and that you only have the two 'handovers' throughout the year.

As you say, £30 is nothing considering what you have to do. Wait till we get some nice weather and you want to go away yourself.............£30 is nothing to tie you to a locality for a whole day.

There are other things to consider too...................what if one lot of guests are late checking out and the others are waiting to come in (and you're still cleaning it)...............you will get it in the neck!

I wouldn't bother.

The cleaning bit wouldn't bother me but the 'management' bit would.

What about Caravan sites? That was fairly lucrative for me a few years ago. It took a bit of organising and a big team was necessary for just a couple of hours on a Saturday but it was good money and the caravan site management were on hand to sort out any 'guest' issues.

Supposing a site had 50 caravans that needed cleaning between 10 am and 2 pm on a Saturday. One person would clean three in that time.

Charge 50 pence per foot i.e. a 30 foot caravan you would charge £15.00. A larger one with the extra bedroom would be about 36 foot i.e. £18.00

About £800 quid income for a Saturday! 17 staff X 4 hours X £5 ph = £340 labour!!!!

Even if you spent £60 0n materials you'd make £100 per hour for organising it!

Incidentally, we never used hoovers. There is very little carpet in a caravan and a pushalong sweeper or even a hand brush was usually enough. We did have a cheap 'Vax' type carpet cleaner on site just in case!!!!!

Good luck. I now live in the Midlands. No caravan sites here!!! :-[ :-[ :-[ :-[

Jan K

  • Posts: 665
Re: Cleaning holiday flat
« Reply #2 on: March 12, 2005, 04:13:05 pm »
Can't be bothered with the hassle.......caravan cleaning companies don't have a particularly good rep down here, besides I not insured for anything other than houses and offices, and I don't wish to deviate. I only took this flat on because it is what it is, a flat.....local, easy to get too. Job done! Well I shall see how it goes, and if it's not worth doing at the original price I shall increase the rate. If she gets more holidaymakers in her generated income should be able to stand up to a cleaning price incrwease (oh  I can't type properly any more, soz!!) ;D
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol

CMS

Re: Cleaning holiday flat
« Reply #3 on: March 12, 2005, 06:07:29 pm »
I wish that I was in your position...............

It must be great to be "not bothered with the hassle" of £100 per hour.

I've been in this game for 24 years and I've NEVER been in that position yet!

Am I doing something wrong, Jan?

Jan K

  • Posts: 665
Re: Cleaning holiday flat
« Reply #4 on: March 12, 2005, 06:18:19 pm »
no need to be sarcastic!!!
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol

CMS

Re: Cleaning holiday flat
« Reply #5 on: March 12, 2005, 06:24:12 pm »
I'm not being sarcastic! After listening to you, I honestly believe I am doing something wrong.

On another post you told us how you were able to earn £72-3K per annum from a 3 hour per week cleaning job

 http://www.cleanitup.co.uk/smf/index.php?topic=6664.0

And you can't be bothered with the hassle of earning £100 per hour on a Saturday........................

I am taking in everything you say. After all, you have been in business since September, so you must know everything!


CMS

Re: Cleaning holiday flat
« Reply #6 on: March 12, 2005, 06:28:12 pm »
THAT was sarcastic  ;)

Jan K

  • Posts: 665
Re: Cleaning holiday flat
« Reply #7 on: March 12, 2005, 07:08:05 pm »
how long you been at it then CMS, give us some tips on where you think I am going wrong (except on the dosh part) :)
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol

Ian Rochester

  • Posts: 2588
Re: Cleaning holiday flat
« Reply #8 on: March 13, 2005, 06:54:53 am »
Getting back to the subject, holiday cottages in this area are being cleaned for £9.50/hr, it's not something we do but one of my friends specialises in this, he has 40+ staff working for him on a saturday morning in the summer season.

The management of the property, which is what you are being asked to do, is something totally different and you should keep it as such.  One person can "manage" a large number of properties every week, but you can only clean one at a time yourself.

The problem you have is you only manage one and youonly clean one, so your overhead and time costs are all against that one property.  Decide what you want to do, do you want to be a cleaner or a manager of properties.  Advertise your services as a holiday property manager, provide a weekly or better still an annual charge per property based on size, location, number of bookings, if pets are allowed etc.

It is a massive market, but remember the owner still wants to make some profit from their property.  Take CMS's advice and get a team of people working for you on holiday cottages and caravans.

Good luck

Jan K

  • Posts: 665
Re: Cleaning holiday flat
« Reply #9 on: March 13, 2005, 12:52:45 pm »
Hi Ian!

Thank you for you advice, I am not in the market for holiday property management or cleaning, I purely took it on as it is a standard 2 bed flat in my local town vicinity, and the lady concerned was habving problems finding someone to do it as it isn't your standard holiday property. She bought it for her daughter to live in whilst she was at Uni down here, but as her daughter has now finished Uni she decided her best option was to let is as a holiday flat. The management side of things isn't management as such, she has an agency covering all that, I am purely a keyholder in case someone is late getting here, although I do have to ensure that the previous holiday makers are out of the flat only so I can go in and have plenty of time to clean, although it should only take 2 - 3 hours max. :)
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol

maggie67

  • Posts: 118
Re: Cleaning holiday flat
« Reply #10 on: March 14, 2005, 02:18:44 pm »
Hi Jan

Sounds to me like you are going to be around between the hours of 10 and 2 anyway so there is already a charge of £36 based on your hourly rate for cleaning!

If it were me I would apply a call-out charge after these hours. E.g. if you leave the property after this time and are called back to provide a key then apply a charge of £15 off peak and £25 in high season. Presumably this is not going to happen every time. Alternatively you could just say I'll do it for say £50 each time and this will cover your having to come back too! At the end of the day it has to be worth it financially.

Just a couple of suggestions!
As time goes on you can delegate this job to an employee anyway. Good luck and let me know how you get on.

Regards
Maggie :)

Jan K

  • Posts: 665
Re: Cleaning holiday flat
« Reply #11 on: March 14, 2005, 09:51:17 pm »
cheers Maggie!

sound like good advice to me, I will see how it goes with the initial visit and take it from there. I believe the agency letting the flat is way undercharging for such a property down here in the SW anyway, and I am trying to be as informative and helpful as I can do the owner. She is a lovely lady, and I met her husband this weekend too, they both appear genuinely lovely people and I don't want to make things any harder for them than they already are, so I shall hold off any increases for the time being. ;D
anyone with facebook can add me at this link ...  jan 'minkeedj' kindon  .... if you can be bothered lol