[Window Washers]

Just wondering what makes you different from your competition and a better choice to the customer ?

[gary999]

if you met me...you would know

[keyser soze]

city and guilds  lol

[Window Washers]

city and guilds  lol

no need for the lol that makes you different from a load of others so tht one

Gary meeting you I would know is not helping anyone lol

[Paul H]

city and guilds  lol

 

[windiewasher]

If you waste 3 days on a course aswell as taxpayers money you have to be better

[gary999]

yep you have been talking to DG again

[keyser soze]

just said it to be ironic ian ...after all the debates on here and the contrasting views. there should be a poll on who thinks its good and who thinks its a waste of time 2 choices and see what comes out on top .... that would give us a good indication of what of the general opinion is .... instead of the usual suspects dominating the threads

[concept]

If you waste 3 days on a course aswell as taxpayers money you have to be better

Meow!

Ian, at your level, unless you're writing a book, or training course, why would you need to ask?

[Window Washers]

If you waste 3 days on a course aswell as taxpayers money you have to be better

i didn't ask this on this post, let it go mate its boring.

Answer the question in this post
What makes you different or better from your competition ?

I'm genuinely interested in what everyone comes up with

[Window Washers]

If you waste 3 days on a course aswell as taxpayers money you have to be better

Meow!

Ian, at your level, unless you're writing a book, or training course, why would you need to ask?

I'm the same level as everyone one else, I asked because I am interested in the answer, what's your answer mate ? Apart from being Scottish

[concept]

Everyone has goals they want to achieve, be it keeping a roof over their head, paying for a family holiday, a nice car, 3 nice cars and a trophy wife, all different goals, but goals none the less.

I think we all have our own pals in business, making us all very similar. No matter how large or small we may be.

[Moderator David@stives]

Iosh Managing Safely
Chas
Safecontractor
Eurosafe
Ipaf
Working at heights awareness cert
Manual Handling
Latchway cert
Harness cert
PASMA
NVQ
BWCA - WFP course
Vat Registered
CRB Checked
Professional image
Stong reputation
Can do attitude
Polite uniformed staff
Clean tidy vans
Instant responce to key clients
phone manned 24/7
Good references

[Window Washers]

Everyone has goals they want to achieve, be it keeping a roof over their head, paying for a family holiday, a nice car, 3 nice cars and a trophy wife, all different goals, but goals none the less.

I think we all have our own pals in business, making us all very similar. No matter how large or small we may be.

so what makes you different or better than your competition ?

[Perfect Windows]

Just wondering what makes you different from your competition and a better choice to the customer ?

Regarding 99% of our competition, what we do that is better is

1. We clean their windows
2. We keep coming

If you do those two then 80% of customers are for life.  The rest is detail.

Vin

[Moderator David@stives]

Vin

so true

[Window Washers]

Just wondering what makes you different from your competition and a better choice to the customer ?

Regarding 99% of our competition, what we do that is better is

1. We clean their windows
2. We keep coming

If you do those two then 80% of customers are for life.  The rest is detail.

Vin

Love it,

that sounds like it comes from a film Vin

[Ronnie Bryce]

Iosh Managing Safely
Chas
Safecontractor
Eurosafe
Ipaf
Working at heights awareness cert
Manual Handling
Latchway cert
Harness cert
PASMA
NVQ
BWCA - WFP course
Vat Registered
CRB Checked
Professional image
Stong reputation
Can do attitude
Polite uniformed staff
Clean tidy vans
Instant responce to key clients
phone manned 24/7
Good references

Yes, but apart from that!!

[king marko]

Apart from usual - polite, courteous, smart & regular service
I'll always do a bit extra if needed - the customers I've met know ill help them with little jobs, especially the older ones

Eg - one old dear had blocked drains at the beginning of the year and was very upset when I called as her toilet wouldn't flush!
I inspected the outside drains, then phoned the water board for her and laid it on thick about her being old and on her own - they came out within the hour and cleaned all the drains and didn't charge a penny

Little bits like this make a difference and word of mouth works wonders

[Dave Willis]

You would have to ask my customers.

[Window Washers]

You would have to ask my customers.

a good answer and a bad one roll together #smart ass

[[GQC] Tim]

I think Vin and Dave are spot on. Same for me, except the very impressive list of qualifications. Hats off to that.

Maybe not different to some on here, but definitely different to the vast majority of window cleaners that fail on those points.

[keyser soze]

Apart from usual - polite, courteous, smart & regular service
I'll always do a bit extra if needed - the customers I've met know ill help them with little jobs, especially the older ones

Eg - one old dear had blocked drains at the beginning of the year and was very upset when I called as her toilet wouldn't flush!
I inspected the outside drains, then phoned the water board for her and laid it on thick about her being old and on her own - they came out within the hour and cleaned all the drains and didn't charge a penny

Little bits like this make a difference and word of mouth works wonders

nice touch

[Perfect Windows]

that sounds like it comes from a film Vin

Well, I did write the screenplay for the "Bourne" films.

Oh....hang on, that might have been a dream.

Vin

[Window Washers]

that sounds like it comes from a film Vin

Well, I did write the screenplay for the "Bourne" films.

Oh....hang on, that might have been a dream.

Vin

lol

[s.w.c]

Just wondering what makes you different from your competition and a better choice to the customer ?

started to wearing cloths an stop wearing flasher mack. 

[SPE]

I don't turn up when its raining

[Window Washers]

I don't turn up when its raining

that must make you do a lot of unneeded work rearranging it so people know when your coming

[Small but perfectley formed]

being very competitively priced so that people can afford to have their windows cleaned regurlary

[Steve Sed]

12 toes.

[Window Washers]

12 toes.

are any of them joined?

[Steve Sed]

12 toes.

are any of them joined?

Yeah, to my feet. 

[Window Washers]

12 toes.

are any of them joined?

Yeah, to my feet. 

lol

[Rogue Trader]

regular
reliable
always answer phone during business hours
always respond to messages/complaints immediately
clean vans
uniformed staff
easy to understand pricing
customers given a choice of frequencies
call back policy if a customer is unhappy
big jobs allowed to book specific days
cant think of anything else
good looking boss
 

[Window Washers]

regular
reliable
always answer phone during business hours
always respond to messages/complaints immediately
clean vans
uniformed staff
easy to understand pricing
customers given a choice of frequencies
call back policy if a customer is unhappy
big jobs allowed to book specific days
cant think of anything else
good looking boss
 

so what makes you different ?

[Rogue Trader]

what makes me different is that my company and brand is the biggest in my local area due to what i listed above.

[wightsurf]

Im not a mainlander 

Makes alot of difference here.

[mlscontractcleaner]

I usually get extra customers through word of mouth recommendations as a result of sleeping with almost all of my customers.

I find it's little extras like that that makes us different  

[Window Washers]

what makes me different is that my company and brand is the biggest in my local area due to what i listed above.

very good come back but you didn't answer the question what makes you different, what is your message that's different from everyone elses, I am the same in the area I'm in too I do the same and more
I'm trying to find out what people think is there USP of their business
I'm not knocking you or anyone I'm just interested that's all

[Tom White]

I don't think I want to be 'better' or 'different', I just want to earn enough without it giving me some stress related illness.

I'm not sure my customers want 'better' or 'different' either; they just seem to want their windows cleaned at our agreed frequency and not to feel ripped off in anyway.

I came to window cleaning for a simpler life and now I'm here I don't want to mess it up with overcomplicating stuff.

[gewindows]

Being different doesnt automatically mean better or preferable. Standing out from the crowd doesn't mean it's advantageous necessarily. Being professional in all its definitions is likely to be at the very least adequate or sufficient for all,  including those who build the biggest castles in the sky.

[James Leet]

You would have to ask my customers.

He could Phone them 

[G Griffin]

I don't think I want to be 'better' or 'different', I just want to earn enough without it giving me some stress related illness.

I'm not sure my customers want 'better' or 'different' either; they just seem to want their windows cleaned at our agreed frequency and not to feel ripped off in anyway.

I came to window cleaning for a simpler life and now I'm here I don't want to mess it up with overcomplicating stuff.

I agree.
Most of my customers see me working and shout "Oi, do these, as well".
They don't care what makes me different or that I'm better looking than the rest of you (well, not all of 'um).
They want their windows cleaning without too much fuss; they leave that too you lot.

[richard jagger]

What makes me different. I am very good looking
have a great body all day gym
Am well spoken and educated.
Drive a new will fitted Merc van with Ionics kit.
Charge 3 quid a clean,so no one can be cheaper on price.
Do a good  job.
Up my own ass.
not on the dole
If my customer complain I will ignore them and dump
And am liar.Sorry  thanks for the correction.

[Window Washers]

What makes me different. I am very good looking
have a great body all day gym
Am well spoken and educated.
Drive a new will fitted Merc van with Ionics kit.
Charge 3 quid a clean,so no one can be cheaper on price.
Do a good  job.
Up my own ass.
not on the dole
If my customer complain I will ignore them and dump
And am layer.

layer ?

[Washing Windows]

think he mean liar.

[Window Washers]

I'm not convinced that a USP is necessary in window cleaning.
I'm an honest, "does what it says on the tin" window cleaner.  I believe that is sufficient for most customers.  For the few who want/need special treatment, I can do that if the job is big enough and profitable, otherwise I'll leave them to people who have gained marketing degrees.

im not trying to convince you i was just wondering what yours is

[AuRavelling79]

Like Perfect Windows said, plus ...

A big old dose of "Better the devil you know"

 

[Washing Windows]

Message on the works mobile this morning from an old boy that lives out in the sticks.

"I know you're due this week Duncan and I wondered if I can ask you to put your big ladder on as my outside light bulb as gone up in the eve."

Just another day in the life of the Window Cleaner... I think I'm going to have to start wearing my underpants outside my trousers!

Duncan

[G Griffin]

"I know you're due this week Duncan and I wondered if I can ask you to put your big ladder on as my outside light bulb as gone up in the eve."

And you can leave the windows, this time  .

[Washing Windows]

And you can leave the windows, this time  .

LOL... That would be just typical mate!

Duncan

[Window Washers]

Message on the works mobile this morning from an old boy that lives out in the sticks.

"I know you're due this week Duncan and I wondered if I can ask you to put your big ladder on as my outside light bulb as gone up in the eve."

Just another day in the life of the Window Cleaner... I think I'm going to have to start wearing my underpants outside my trousers!

Duncan

lol, so your new usp is underpants on the outside of your trousers 

[Washing Windows]

lol, so your new usp is underpants on the outside of your trousers  

It's the future mate... you'll see!

Duncan (a.k.a. The Trend Setter)

[Window Washers]

lol, so your new usp is underpants on the outside of your trousers  

It's the future mate... you'll see!

Duncan (a.k.a. The Trend Setter)

thats 2

[Dave Willis]

My mate Franky has a good usp - he's the only Gay in the village.

[C o z y]

I'm not convinced that a USP is necessary in window cleaning.
I'm an honest, "does what it says on the tin" window cleaner.  I believe that is sufficient for most customers.  For the few who want/need special treatment, I can do that if the job is big enough and profitable, otherwise I'll leave them to people who have gained marketing degrees.

If you look at this bloke's back posts, you see he makes a lot of sense. Let's all keep this game in perspective eh? It seems that some people would like to be all things to all men. The name of the game isn't who's got the most bits of paper, it's about customers and having enough of them. Then, when you have enough customers, service them well. The guys wo are doing well in this malarky seem to be the ones who work their business well. In most cases, without the whistles, bells and shiney things.

Only my opinion of course, not trying to put anyone's nose out of joint.

[elite mike]

My mate Franky has a good usp - he's the only Gay in the village.

lmao 

[PoleKing]

City & Guilds in window cleaning cheapens the real trades.
Window cleaning is a job not a trade

[Moderator David@stives]

Darren

Keep believing

[Dave Willis]

interesting documents page on your website Darren Did you write the risk assessment and method statement yourself?

[Window Washers]

City & Guilds in window cleaning cheapens the real trades.
Window cleaning is a job not a trade

Its is not a job for me it's a business

[PoleKing]

Thanks.
No, a mate of mine had his written for him professionally and he let me modify them and use them myself for a pint or 2.

www.laneswindowcleaning.com

[king marko]

Thanks.
No, a mate of mine had his written for him professionally and he let me modify them and use them myself for a pint or 2.

www.laneswindowcleaning.com

Nice to see another local on here - I'm in Grantham too mate 

[PoleKing]

Who are you bud?
Always good to have some contacts.
Ping me through my website

Www.laneswindowcleaning.com

[wfp master]

City & Guilds in window cleaning cheapens the real trades.
Window cleaning is a job not a trade

correct  its window cleaning. its not a trade 2 weeks & you should be able to clean windows to a good standard. could i fit a kitchen from scratch after 2 weeks training  or build a house no. people try to complicate things its window cleaning you dont need years of training like tradesmen.

[Dave Willis]

This is why the NVQ was introduced. It stops the unskilled labour entering this industry, generates an income and creates more jobs for the training board. It's been too easy to drop in to this trade for too long. Things are going to change!

[PoleKing]

@dave willis. It won't.
People can still claim to be a 'carpenter' 'builder' 'roofer' without paperwork. They still get work. Only (that I know of) plumbers and architects get in trouble if they say they are when they're not fully qualified.

Www.laneswindowcleaning.com

[keyser soze]

City & Guilds in window cleaning cheapens the real trades.
Window cleaning is a job not a trade

Its is not a job for me it's a business

i'd love to be like you ian you are my hero ... will you be my mate

[Window Washers]

City & Guilds in window cleaning cheapens the real trades.
Window cleaning is a job not a trade

Its is not a job for me it's a business

i'd love to be like you ian you are my hero ... will you be my mate

Lol

[Frankybadboy]

My mate Franky has a good usp - he's the only Gay in the village.

lmao 

iam free

[elite mike]

My mate Franky has a good usp - he's the only Gay in the village.

lmao 

iam free

whats happend to trippy franky ? have you given him to much love 

[Frankybadboy]

My mate Franky has a good usp - he's the only Gay in the village.

lmao 

iam free

whats happend to trippy franky ? have you given him to much love 

trippy as had a few personal problems,

[telfordwindowclnr]

Just wondering what makes you different from your competition and a better choice to the customer ?

I ask people why they called us.  They tell me they like the thought of one company who can do all of their outdoor cleaning. Windows, solar, fascias, conservatory roofs, in and out of gutters, driveway cleaning and sealing, patio cleaning and sealing, roof cleaning and coating, decking cleaning and oiling.  We have an ipaf licence too. 

Does that make me better? I don't know, the customers will tell you.  What I do know is that I am regularly the most expensive quote, but they have me time and time again. So I guess we can't be that bad.

[G Griffin]

My mate Franky has a good usp - he's the only Gay in the village.

lmao 

iam free

whats happend to trippy franky ? have you given him to much love 

trippy as had a few personal problems,

Give the big lump our best and tell him to look in on 'the other section' when he feels up to it.
We need someone to stir it up a bit  .

[Darranvps]

if you met me...you would know

Absolutely