[SB Cleaning]

Hi all,
I have had a complaint about a cill on a conservatory been sctratched with WFP, i cant get my head round it, i have told the customer im very sorry and im going to have a look at the scratches tomorrow, how can i rectify this problem guys she says that some of them you can get your nail in

Please help!!!

[mark dew]

It is almost certainly where your brush has left marks. Was it a vikan?
Anyway, go round with some upvc cleaner and those marks that look like scratches should disappear.

[SB Cleaning]

Thanks for the reply mark the brush is a brodex, i think the scratches are quite deep though!!

[stevegray]

If its deep it needs sanded out, electric sander 400 then 200 grit. Then you need a sisal mop and cream cleaner to buff it, get a male fitting mop head and put it in a cordless drill to polish .

[Dave Willis]

If you scratched it how could you not see it only a few inches away from your nose? Sounds odd to me 

[bobby p]

i would be very wary of Sanding the plastic. a customer of mine has recently had new windows fitted and where the sill section are joined (curved bay window) the maker has sanded the join smooth. just by wiping the sill each clean im trapping dirt in these fine  sanding scratches and looks bad

[stevegray]

The maker has sanded the weld because thats the only way to get a clean  finish , if its still scratched its because they have not gone to a fine enough grit or polished properly. My original post should have said 200 THEN 400, but you could go finer still . The other option is a upvc repair kit, like a wax block and soldering iron, but they rarely match the original colour and are visible.

[Lee Pryor]

Sb cleaning, I have had this problem many times and sorted in, give me a call on 01342 841842 I will be hear for another few minutes

Lee Pryor

[cleewindows]

please could you give me info in getting rid of these scratches please?

Sb cleaning, I have had this problem many times and sorted in, give me a call on 01342 841842 I will be hear for another few minutes

Lee Pryor

[Lee Pryor]

ok ok

you will require

sanding block from b&Q medium - coarse grain, dont get a block of wood and put sand paper round it! the block i use is green and only a few quid.

cream cleaner from tesco

cloths

wipe the sill clean first, then aply the cream cleaner, work with about a foot or two at a time, use the sanding block back and forth, press hard and rub away with pleanty of elbow grease. rinse with a hose then wipe dry, trust me it works fine, ive done this at least 10 times over the last 2 years, works every time.

[awcs]

try tipex

[rg1]

Any use of abrasive tools or pads will dull the plastic. Even cream cleaner should be used sparingly as this will also remove the shine and scratch the plastic.

[Lee Pryor]

Any use of abrasive tools or pads will dull the plastic. Even cream cleaner should be used sparingly as this will also remove the shine and scratch the plastic.

No offence mate but thats rubish, as I said I have done this many times and they looked better than ever and still do years later

[rg1]

No offence mate, but I was a window fitter for a few years and I can guarantee that what I have said is right.

[bobby p]

as i wrote above , the join area (about 6inches) has become marked just by me breifly wiping a scrim over  once per month.  im thinking that the join was welded,then smoothed over and although looked perfect initially it has fine scratches that attract dirt.  i tried a cream cleaner on a very small part but still looks a yellowy stain. i now dont even wipe the join area as im scared the house owner will notice something

[gary999]

ive left loads of brush marks it generally happens
over time.

if the marks arent too deep get a tub of astonish or
another type of ceramic cleaner couple of rubs over
with cloth brings them up lovely fills the marks in and
a lovely shiny finish

[vision tech]

How can you scratch the sill on a conservatory with a wfp brush, is the sill not made of the same material as the cons frames? you wash frames with wfp so whats the difference.

[stevegray]

As said any sanding without buffing up with a sisal mop will result in a noticeable dull patch, 23 years making upvc windows. If you are not confident do not attempt to repair it as the chances are you will make it worse.

[Window Washers]

Any use of abrasive tools or pads will dull the plastic. Even cream cleaner should be used sparingly as this will also remove the shine and scratch the plastic.

No offence mate but thats rubish, as I said I have done this many times and they looked better than ever and still do years later

Lee the guy is right as soon as you use a abrasive cream cleaner (most are) abrasive on plastic you take off the top coat, this will make for a dulling of the plastic should it not be cleaned regular, it also attracts dirt due to it not being the silky smooth finish it once was,

[gary999]

as ive said before astonish mate, made for cleaning baths
ovens and plastics and great for filling minor scratches

[vision tech]

How can you scratch the sill on a conservatory with a wfp brush, is the sill not made of the same material as the cons frames? you wash frames with wfp so whats the difference.
[/quote



anybody hear me ? ]

[daniel worgan]

How can you scratch the sill on a conservatory with a wfp brush, is the sill not made of the same material as the cons frames? you wash frames with wfp so whats the difference.
[/quote



anybody hear me ? ]

The sill was probably scratched with the headstock of the brush whereas the windows and frames would generally only come into contact with the bristles.
I put a post up on here yesterday but then took it down as i thought i would visit a couple of Upvc installers/suppliers close to where i was working to see what their answers were.
Just like on here they had differing views on how to get rid of scratches.
One said that you couldn't get rid of them and would i like someone to call around to give a price on a new frame...
Another one said that they do a special cream cleaner that would take slight scratches out up to one mm and would not dull the plastic....£12.99 for the bottle (we pay £1.75 wholesale for the same product  :)
The last one said that a solvent based product would clean the Upvc before you applied the cream cleaner to take out any miniscule scratches,anything deeper would require renovation using specialist waxes and laquers.
This is the way that we go,we use konigs renovation products.We have been on the training courses,so before you take any advice and rush into doing something that may damage the area irrepariably take a further look into manufacturers recommended renovation techniques,spend some time and money on the correct procedures and then use it as an add on service to your existing business.
There was also another company that i visited who couldn't be bothered to help me....their customer service is something to be desired...

[bobplum]

i was just about to buy a wfp system...............you guys have put me off for life!

traditional bob

[james44]

How can you scratch the sill on a conservatory with a wfp brush

Same way as some scratch glass,

Vision tech have you seen some wfp operators work it is as no suprise that glass and cills get scratched,

I have gone to customers houses and to be honest some of the scratches are shocking,

They sure is a lot of wfp cowboys about thinking it is easy, to interested in how many they can do in a day rather than doing the job right and carefully and building speed up as you go along,

Trouble is some have spent thousands on a new system and target 30+ houses a day because that is what they have been told that they can do, so because of what they have spent on their systems they need to do 30+houses a day,
But what they should be told that it takes time to reach 30+ a day to do them right,

I really do feel for some of the newbie wfp cleaners who have spent a lot of money on systems and been given bad advise,

I have one around where i work he used his redundancy to start up and was rushing around doing houses and was leaving a right mess, Was losing customers fast, I went out with him for a few days to show him how to do it and have went round his house for a couple of hours at night,  i gave him some advice to slow down and do it right and speed will come, That was 2 months ago he is still working and building up speed but was so close to packing it all in,

He took advice of another cleaner who had no experience himself,Thing is this almost cost him his marriage as he used almost all his redundancy to pay for the system,
A bit of topic i know but are you really suprised that glass and cills get scratched with a lot of newbies only having a days traning with a mate it wil keep on happening!

[Lee Pryor]

No offence mate, but I was a window fitter for a few years and I can guarantee that what I have said is right.

Yeah your probably right, i havnt done it at all, I love telling lies and giving bad advice on the forum, what would I know. there must be something wrong with my eyes.

[Tom White]

It sounds dodgy to me; maybe someone in the past has used one of those green scrubber things and scratched the sills; then you've come along and cleaned with WFP; and the customer has put two and two together and come up with a load of nuts.

[Lee Pryor]

It sounds dodgy to me; maybe someone in the past has used one of those green scrubber things and scratched the sills; then you've come along and cleaned with WFP; and the customer has put two and two together and come up with a load of nuts.

I like that pic tosh!!! no we did scratch them with the brushes and I sorted them just the way I have said, perfect result

[rg1]

No offence mate, but I was a window fitter for a few years and I can guarantee that what I have said is right.

Yeah your probably right, i havnt done it at all, I love telling lies and giving bad advice on the forum, what would I know. there must be something wrong with my eyes.

Then maybe you should have gone to Specsavers