garyhumphreys

  • Posts: 180
Cleaners Mate
« on: November 20, 2012, 07:42:09 pm »
I would like to publicly thank KevinLoomes for his speedy support today after i encountered a problem mail merging while using Cleaners Mate with a starter version of Word.
Despite there being no problem with the Cleaners Mate software, Kevin promptly gave great support and assistance meaning my dilema was quickly rectified.
Brilliant service, thank you.

david washbrook

  • Posts: 924
Re: Cleaners Mate
« Reply #1 on: November 20, 2012, 08:05:07 pm »
That's why Kev is so well liked and respected he's a top top man

Paul Moss

  • Posts: 2296
Re: Cleaners Mate
« Reply #2 on: November 20, 2012, 08:09:18 pm »
Gary do you know that he is over 50 now :D

Paul Moss

  • Posts: 2296
Re: Cleaners Mate
« Reply #3 on: November 20, 2012, 08:09:55 pm »
And Washy is nearer 60 ;)

Andrew Briscoe

  • Posts: 1311
Re: Cleaners Mate
« Reply #4 on: November 20, 2012, 08:18:25 pm »
they will both be in your club then Paul  ;D

Kev is a top bloke at this kinda thing

garyhumphreys

  • Posts: 180
Re: Cleaners Mate
« Reply #5 on: November 20, 2012, 08:37:40 pm »
 :)

Fran84

  • Posts: 269
Re: Cleaners Mate
« Reply #6 on: November 20, 2012, 08:43:17 pm »
I'd like to echo this :)

I had a problem with my database a couple of weeks ago and as ever Kev was on hand to sort it!!

Can't remember if I said thanks Kev so thank you ever so much!!

Kev Loomes

  • Posts: 1353
Re: Cleaners Mate
« Reply #7 on: November 20, 2012, 09:56:12 pm »
Thanks Gary for the kind words - and everyone else, it means a lot. Paul, 50 next year mate!

david washbrook

  • Posts: 924
Re: Cleaners Mate
« Reply #8 on: November 20, 2012, 10:24:29 pm »
Mossy I feel 70 at times but you look 75 all the time ;D ;D ;D

wynne jones

  • Posts: 2918
Re: Cleaners Mate
« Reply #9 on: November 20, 2012, 11:45:43 pm »
Reassuring to know there is that level of support if needed.

Don't know anyone who's bought it and not thought it was a sound investment.

You should do a promo video Kev of happy customers.
It's not expensive, you just can't afford it.

benny d

  • Posts: 706
Re: Cleaners Mate
« Reply #10 on: November 21, 2012, 07:43:13 am »
If Kevin reads this -

I loaded in the trial version a few months ago. I could be wrong but I did not find any help files with the programme, and that really put me off, as It was all Greek to me and with no accompanying help files I didnt buy it. Did I miss where they are placed as I want the programme, but this did put me off.
"If i'm not in action, I'm in traction"
Voted 397th best looking carpet cleaner in West Sussex 2015. Up 10 from last year...

Kev Loomes

  • Posts: 1353
Re: Cleaners Mate
« Reply #11 on: November 21, 2012, 09:04:44 am »
Hi Benny

There is a user guide and help tutorials on the website. The videos are a valuable source of information as you can learn quicker watching them as opposed to me trying to tell you over the phone.

And of course, if you do need advice then just call.

Thanks

JandS

  • Posts: 4239
Re: Cleaners Mate
« Reply #12 on: November 21, 2012, 10:10:45 am »
Kevin

I am on my 5th day of trial with CM.
What version is the trial one.
Will be buying it providing I can get out of quick books
with my business account.
Is there a password protection on the licensed one, can't
find one on the trial.

John
Impossible done straight away, miracles can take a little longer.

Kev Loomes

  • Posts: 1353
Re: Cleaners Mate
« Reply #13 on: November 21, 2012, 10:25:19 am »
Hi John

The trial version is the same setup file for everyone. It's the insertion of a key that unlocks certain features and removes the restrictions that a trial has - and this is all dependent on what key (version) you buy.

There is no password protection re: above, but if you choose to use a password for yourself or your staff then these can quickly be set up to use the software, to protect any unauthorised entry.

Hope that makes sense.

Billy Russell

  • Posts: 1620
Re: Cleaners Mate
« Reply #14 on: November 21, 2012, 10:45:24 am »
I've just bought it, great piece of kit!

And Paul, you are wrong, Kev is 49, he's been 49 for the last 11 years!

 ;D ;D ;D

JandS

  • Posts: 4239
Re: Cleaners Mate
« Reply #15 on: November 21, 2012, 11:20:46 am »
Cheers Kevin.

I currently have business essentials with Barclays which
includes Quick Book but I find it too complex for my needs.
That and the fact that it's £20 per month.
You can buy Quick Book for about £240 I think so after 3
years with them I'm now only paying only for the fact that
they store my accounts on their server should my computer
go tits up.
Going to ring to see if I've got to keep paying to keep the
business account open.

John
Impossible done straight away, miracles can take a little longer.

Fran84

  • Posts: 269
Re: Cleaners Mate
« Reply #16 on: November 21, 2012, 04:02:45 pm »
John,

You will still need an external accounting software to run your books.
Cleaners mate doesn't yet have the facility to input any outgoings so these will still need to be kept elsewhere. ie. Quickbooks.

Maybe Kev can develop it in future for it to be a complete system ;D

david@zap-clean

  • Posts: 684
Re: Cleaners Mate
« Reply #17 on: November 21, 2012, 04:50:10 pm »
John,

You will still need an external accounting software to run your books.
Cleaners mate doesn't yet have the facility to input any outgoings so these will still need to be kept elsewhere. ie. Quickbooks.

Maybe Kev can develop it in future for it to be a complete system ;D

Here's another (cheaper) accounting option to QuickBooks: http://www.kashflow.com/
David @ ZapClean
www.zap-clean.com

Fran84

  • Posts: 269
Re: Cleaners Mate
« Reply #18 on: November 21, 2012, 05:36:32 pm »

Here's another (cheaper) accounting option to QuickBooks: http://www.kashflow.com/
[/quote]

David,

That works out at £21.60 a month. Quickbooks through Barclays is £21 for me ??? ???

Fran

david@zap-clean

  • Posts: 684
Re: Cleaners Mate
« Reply #19 on: November 21, 2012, 06:11:59 pm »

David,

That works out at £21.60 a month. Quickbooks through Barclays is £21 for me ??? ???

Fran

Oh! I've got access to Kashflow through my accountant (TaxAssist) and their charge is £10 monthly (plus VAT I guess) for the use of it.
David @ ZapClean
www.zap-clean.com