I did hesitate before being critical of Susan's grammar and spelling, realising my own is not that good at times. But i did genuinely believe that her customers may be put off by it, seeing it as unprofessional, also if the subject of her post her attitude and contradictory argument had not irritated me the way it did, then perhaps i would have said nothing.
However i regret it now because of what was said as a consequence of my own post about Susan's spelling and grammar, it was an incredibly insensitive remark that was made, and i hope that an apology follows very shortly.
We all know that this forum can become quite heated at times but lets not forget it is an invaluable tool to many of us and for the most part the members are friendly and respectful, the vast majority who use it stay within the boundaries of decency.