Jason,
You always seem to start you contribution by making some statement that is irrelevant, as if no one will believe you unless you state that first. Because of LM, you've flown around the world, put your kids through school, got exams on three continents, all of which is very good but has nothing to do with the subject matter.
But while you mention it, of course there is some dirt and debris left in a carpet after it has been cleaned, even with a Titan, but surely a lot less after a Titan, or any HWE system than with an LM method?
You are also quite fond of making grand statements like, 'padding will often remove stains that a TM cannot,' can you explain that? It's not that I disbelieve you, Jason, it's just that you don't back up your grand statements and just expect people to believe them on face value.
I find that customers want a carpet that looks and smells clean ,and dries very quickly ,and hold those 3 factors higher in thier priority list than the carpet actually being clean.
So customer ringing up to get their carpet cleaned aren't really looking for it to be clean, just look and smell clean?
My experience of former LM customers, Chem-dry being the most prominent of them was that the customers says that although the carpet looked clean when it was first done, but within a few days it looked dirty again.
I know you must think I am being argumentative but I'm not. I am trying to see where LM fits in as a cleaning system and what it can offer a customer, that other systems can't and hence my questioning on the subject.
Simon
