Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Dave Willis on June 30, 2020, 11:58:24 am

Title: You skipped my window last time
Post by: Dave Willis on June 30, 2020, 11:58:24 am
Customer actually got me to clean this today!

(http://www.cleanitup.co.uk/smf/1593514697_D028BB64-45D7-428D-A188-79A6FAF9FC3F.jpeg)
Title: Re: You skipped my window last time
Post by: Dave Willis on June 30, 2020, 11:59:47 am
She said she was sat in the lounge and noticed how filthy her windows were!
Title: Re: You skipped my window last time
Post by: drakestar! on June 30, 2020, 03:09:36 pm
Clearly you are a cowboy 🤠
Seriously though, some people think that we are stupid
Title: Re: You skipped my window last time
Post by: M & C Window Cleaning on June 30, 2020, 03:10:38 pm
I made a serious bungle years ago with a lovely winter jasmine in a new customers back garden. I couldn’t access one very large window on this new job because the window was covered by this beautiful flowering plant. So I carefully trimmed behind it to create access to the window. Unfortunately I managed to cut the main stem that fed the rest of the plant that she had taken five years to train along the back mid section of the house. 
When I called back for my money she said, ‘I can’t fault your window cleaning but your gardening leaves a lot to be desired.’  She showed me round to the back of the house and the whole mass was hanging limp on the trellis. I was speechless as you can imagine. To say I was embarrassed was an understatement. I’m thinking how do I fix this.
Needless to say she didn’t want her windows cleaned anymore. At least not by me
Title: Re: You skipped my window last time
Post by: NWH on June 30, 2020, 07:15:57 pm
Really better off rid of it then I would have thought she would have seen you clearly didn’t mean to do that.
Title: Re: You skipped my window last time
Post by: Don Kee on July 01, 2020, 07:02:07 am
Hot water and a brand new van would have that window clean in seconds.
Title: Re: You skipped my window last time
Post by: NWH on July 01, 2020, 09:13:02 am
👍 above is correct but make sure you take a picture and post it on here for proof.
Title: Re: You skipped my window last time
Post by: dazmond on July 01, 2020, 07:56:36 pm
if a window has that much shrub foliage in front of it i leave it.......they can hardly expect you to clean it properly unless they cut it back....NEVER cut it down for them.....remember some customers are very funny about their plants! ;D
Title: Re: You skipped my window last time
Post by: M & C Window Cleaning on July 01, 2020, 08:16:17 pm
if a window has that much shrub foliage in front of it i leave it.......they can hardly expect you to clean it properly unless they cut it back....NEVER cut it down for them.....remember some customers are very funny about their plants! ;D

...even if it looks untidy and uncared for. Some people like it that way.   ;D
Title: Re: You skipped my window last time
Post by: nathankaye on July 02, 2020, 12:38:23 am
Its a nice little side business. Charge for the windows being cleaned and extra for the puning 😁