Wayne and Neil make excellent points
Though no need to visit - rather change how you estimate via texts and emails - as occasionally this method is warranted and necessary when busy or just to gain an in with some clients,
What about when asked for a price as here VIA EMAIL OR SMS respond with
'dear Madam I am able to provide you with an estimate - but having spent many years in the industry, gaining much experience and thousands of satisfied clients - NOT TO MENTION making many visits to rectify poor cleaning and damage by the many untrained uninsured cleaners currently operating - I would respectfully advise that you ask prospective carpet cleaners not for a price first but for their credentials,experience,referrals and insurance and check they have a website,landline number and home address- AND then maybe for a price. A CHEAP JOB CAN SOMETIMES COME AT A VERY LARGE COST.
... is is a sad fact that many untrained cleaners are operating with little knowledge,experience and no insurance
sometimes causing damage running into thousands of pounds - HOWEVER TO HELP YOU MY PRICE IS £60 AND £100 for the requested cleaning with a guarantee that if your not thrilled to bits with the results then its free- GUARANTEED
Hi Si
I must admit, when someone rings, I give them the sales pitch and 9/10 I secure the job.
When it comes to emails I give them an estimate based on the information given to me. My ratio will be around 5/6 out of 10 with some saying I can get all my house carpets cleaned for £50.
I just keep it very brief and say, Make sure the company you are using are insured for items worked on and that their not using a hired carpet cleaning machine.
Because I'm so busy with work, a lot are referrals which beats any top ranked website. You can beat having a referral and is worth its money in gold.
Even if I wasn't so busy no way would i clean any carpet so cheap.
Will also use your method in emails.
PS, Can't wait for Vegas.
