M.Acorn

  • Posts: 7223
Rubbish !!!
« on: October 01, 2010, 02:21:00 pm »
Quoted on a big one on Wed,lady had sold the house and wanted over £200 worth of carpet cleaning,carpet almost new,but she just wanted a freshen up for the new folks,got a call this morning saying not to bother coming next week,although they are nearly new,new owners are going to replace the lot  :-[ .
Also had another £200 + job booked for this arvo,sent her a text on Tue,just to remind her i was coming today,turns out she has gastro enteritis,so has had to postpone me for a couple of weeks  >:(.
Been a pretty rubbish week for me really,roll on Monday when i have some work booked..
What goes around comes around

wynne jones

  • Posts: 2918
Re: Rubbish !!!
« Reply #1 on: October 01, 2010, 05:58:57 pm »
Moderators

Can you put this in the new pity party section please.

I really think we need one judging by recent posts.

Sorry Mark. ;D
It's not expensive, you just can't afford it.

derek west

Re: Rubbish !!!
« Reply #2 on: October 01, 2010, 06:09:21 pm »
the saturday just gone, i had 800 quid booked in for this week, by sunday i had 300 cos of cancellations, total for the week 1150.
ya never know whats round the corner in this game. and ive got the weekend off, woopdedooooooo.

Re: Rubbish !!!
« Reply #3 on: October 01, 2010, 06:13:44 pm »
I hardly ever remind a customer that I am due in a few days but a job booked for this coming Monday had the alarm bells ringing.
When he called the other day he sounded about 17 and not very bright, didn't even know the size of the room. He did give the name of the person it was for and the phone number he gave me was different to the one he called on. So I wasn't convinced.
Called the number he said to call on and the person didn't seem to know anything about the booking, then we called the his number his answer was that he didn't know if there would be anyone there on Monday afternoon.
I scrubbed the job, and filled it with someone else who I can actually trust.

So yes we'd better have a new section for 'bad hair days.'

Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Rubbish !!!
« Reply #4 on: October 01, 2010, 06:23:17 pm »
I didn't work on Tuesday due to a heavy cold, so when I went to work Wednesday I was still feeling rough but it was a decent job.

Got stuck in traffic so phoned ahead to say I was running late, the Nanny answered and said no problem.

Cleaned 3 beds, Lounge, Diner, Study, Stairs, Landing, minging Hall and minging Rug.

Very happy with the end results and started packing away.

It was only then that the Nanny dropped the bombshell that she had just spoken to her boss, my client, and she had completely forgotten I was coming and therefore hadn't left a cheque.

Told the Nanny I wasn't at all pleased and if she had told me when I first got there that no payment had been left, I wouldn't even had started the job, especially as I felt so rough.

The best of it is, I really didn't want to work that day, but I felt bad about cancelling at such short notice - and she didn't even remember I was coming.

Oh, and the cheque hasn't arrived yet - bloody customers !

Shaun_Ashmore

  • Posts: 11381
Re: Rubbish !!!
« Reply #5 on: October 01, 2010, 07:08:42 pm »
I did a doctors surgery carpets and a fogging, the receptionist just booked it and and said give them the price when I arrived, I arrived gave them a price and she said OK I'll get the doctors to sort a cheque. Did the cleaning and as I'm packing away she appears and says "how much did you say again?" so told her again and then she states that the doctors have now gone home and she'll send a cheque in the post.

Only done yesterday so I'm waiting with baited breath (but not holding it!)

Shaun

M.Acorn

  • Posts: 7223
Re: Rubbish !!!
« Reply #6 on: October 01, 2010, 07:20:24 pm »
Got a cheque last week £235.00 And even though i put clearly on the invoice,to be made out too,my surname,they still mad it out to my business  :( Called them last Friday and told them to send another,still waiting  week later.
On the other hand,got called by an air con company last week,could i go and get greasy foot prints of their logo`ed door mat,did job,went to ask about who to make invoice out to,and got paid there and then
What goes around comes around

elliott cleaning

  • Posts: 778
Re: Rubbish !!!
« Reply #7 on: October 01, 2010, 08:19:20 pm »
Mark

If I as a business asked for a service to be provided & the tech/ owner gave me his company's invoice & asked for payment to be made in his name - forget it,  no way. 
If you invoice as a business - you have to be expected to be paid as a business

Shaun/Steve

Half my domestic clients don't pay on the day - partially because they ain't there & the rest probably because I don't stand there waiting for payment.    Payment always comes within a few weeks, so it's no issue.     Last time I got caught out was six years ago with someone who moved overseas.    Am I tempting fate by posting this  :-X :-X

Re: Rubbish !!!
« Reply #8 on: October 01, 2010, 08:34:09 pm »
If I as a business asked for a service to be provided & the tech/ owner gave me his company's invoice & asked for payment to be made in his name - forget it,  no way. 
If you invoice as a business - you have to be expected to be paid as a business

I was thinking the same, and if nothing else it stinks of tax avoidance.

M.Acorn

  • Posts: 7223
Re: Rubbish !!!
« Reply #9 on: October 01, 2010, 09:16:44 pm »
I am only a sole trader,i pay my tax,did have a business account,but closed it as i was sick of being charged to pay in cash and cheques
What goes around comes around

derek west

Re: Rubbish !!!
« Reply #10 on: October 01, 2010, 09:22:25 pm »
cheques always through the business, always.

Adam Fearnley

  • Posts: 269
Re: Rubbish !!!
« Reply #11 on: October 01, 2010, 09:36:48 pm »
I never do, never.

Shaun_Ashmore

  • Posts: 11381
Re: Rubbish !!!
« Reply #12 on: October 01, 2010, 09:44:33 pm »
Perhaps it's a Surrey thing not being paid but I prefer to bring something home to the wife at the end of the day but then again my customers aren't dripping in jewellery and putting an 'h' in front of every word (it's usually a 't')

Shaun


Re: Rubbish !!!
« Reply #13 on: October 01, 2010, 09:57:51 pm »
I am only a sole trader,i pay my tax,did have a business account,but closed it as i was sick of being charged to pay in cash and cheques

Alot of high street banks offer free business banking, for 12 - 18 - 24 months, just keep changing banks, they are always glad of your business, Ive used and abused them all over the years :o if your a sole trader you can just open an account as Joe Smith trading as JS carpet cleaning services, ask them to make it payable to Joe Smith, have a personal account with the same bank, put it into that and do an online transfer into the business account, that will be free, so even if you do get charged for deposits, this way it would be free. Roger Peach, Doc carpet will advise you on this.

But to put it into perspective, I was the MD of a business turning over around £350.000 a year, all invoices were paid by cheque or bacs, bank charges were on average only about £40.00 - £50.00 a month, if you cant be ar##d changing banks, just add a few pence to your customers bill.

Kind regards,

Westy

derek west

Re: Rubbish !!!
« Reply #14 on: October 01, 2010, 10:13:00 pm »
alliance and leicester (now santander) is free banking, been with them 3 years now and never paid a penny, you have to watch em though.

John Kelly

  • Posts: 4461
Re: Rubbish !!!
« Reply #15 on: October 01, 2010, 10:19:43 pm »
Co Op bank totally free.

Re: Rubbish !!!
« Reply #16 on: October 01, 2010, 10:43:18 pm »
Am I missing something here????
People are concerned about saving some money on bank charges (which are tax deductable and make things easier for accountant) yet could probably save the same amount of money by driving a bit slower or buying more economical products.
I could go on and on but it would be wasted on too many.

Shaun_Ashmore

  • Posts: 11381
Re: Rubbish !!!
« Reply #17 on: October 02, 2010, 12:00:08 am »
You have got to make more profit than before to pay much needed tax for the government >:(

Shaun

wayne zabel

  • Posts: 1082
Re: Rubbish !!!
« Reply #18 on: October 02, 2010, 01:25:14 pm »
When I went full time CC 2 months ago I saw an accountant who advised me to just use my personal bank account and ask for any cheques to be payable to "wayne zabel"

He said I dont need to open a business account,was this bad advice?

M.Acorn

  • Posts: 7223
Re: Rubbish !!!
« Reply #19 on: October 02, 2010, 01:27:42 pm »
Quote
When I went full time CC 2 months ago I saw an accountant who advised me to just use my personal bank account and ask for any cheques to be payable to "wayne zabel"

He said I dont need to open a business account,was this bad advice?

That is exactly what my accountant said, i have no reason to doubt him
What goes around comes around