Had a walk up yesterday while I was cleaning. Only wanted the front done. She started saying she doesn't normally pay that blah blah blah. I'm normally very polite but had a stressful day yesterday so I just said "don't have it then" and walked away.
Not a good attitude to have saying that, no matter what mood your in always have a smile on your face and good manners, it goes along way in this job.
So youve never had a bad day? Not like I told her to F off
i've had plenty of bad days. not spoken to a walk up like that, but i have had some edgy conversations with customers over the phone at times which i'm not proud of
nothing wrong with fronts only. just charge accordingly. We're £10 min for front only now. plenty still sign up for them and they are so quick to do it makes me laugh. if you get 30 of those a day on one round you'll be laughing and finished by lunch time.
we do one off cleans also. we just charge 3 times the normal price with a min of £65. I did 2 on friday last week myself. driving and cleaning included they took 90 min. i think i earned £170+ on them. one was a 3 bed semi for £65 and the other a detached 4 bed which was over £100.
just think through your prices and your T&Cs and offer them a service that works for you.
all our one off cleans have to pay to book the job in so we never have any not at homes either.
they're good jobs to get
