Lots of varied comments on this thread, i do appreciate everybodies input though. First of all i don't get all of my quotes every time, just lately think im on a good run, that's all so my point was it's not so bad giving discount to a customer every once in a blue moon is it? Also, if it was some rich OAP or a client with big flash house and cars, then ofcourse there's no chance of them getting discount. I rarely ever ask a customer, how much you would be happy to pay. Think that's the second time i have ever done that, in my mind if i feel i may not get the job anyway, i dont really care at that point if i ask a question that is deemed somewhat slightly unprofessional.
I'm siding with Paul on this one, maybe sometimes it's just nice to think your helping somebody out, maybe they genuinely are struggling and knocking a few quid off isn't going too make much of a difference to my business really. I also get that most of you are probably right, if i take this job on, she probably will end up being a messer, but you just never know until you atleast try.
I took on an old lady as a customer, first time i quoted was 2 years ago i said it's £9, she said no chance last windie charged £5. So i said the price is the price. 2 years later, she asks me to quote forgetting she already asked me before, i said its still £9. She said, look im an OAP i dont have pots of money i live alone i try and save money where i can, can you do it for £7?
I thought about it, and yeah go one then, its NO BIG DEAL, is it? Since then, shes got me 5 customers in the same road, all pay on the day, when i go to hers now i do about £50 of work in an hour.
Sometimes you don't know what hand the universe will deal you, maybe sometimes you do have to occasionally drop your price, who knows maybe it will work in your favour long term.
I'll text this woman back tell her £10 every 8 weeks, lets see how long she lasts
I'll keep this thread updated.
Cheers Guys