A Couple of points i have to make,
1 . the main reason for when ever possible to arrange a survey before booking in the job, you know exactly what you are dealing with ,what to expect and can explain to custy exactly what needs moving etc.
2. i cannot really understand even though you quoted over the phone, the reason for not stressing how you would like the room as empty as possible.
and as a pure coincidence i turned up at a job yesterday morning to the amazment of custy, floor shrewn with toys ,bit and pieces ..... only i had misread diary ,first time evr i might add, and should have been another 4 miles away.
went back today at the correct time and date ,rooms were imacculate ,only 2 settes still in room, vacced ,curtains tied up
as for Tom... seems to intent on stirring it for some reason!!!!!!!!!! why ? is this just another wind up merchant ?
Geoff