I saw a post about how wand glides have made cleaning carpet less back breaking and I agree totally. For those of you who have been cleaning carpet for a few years, what new tool, chemical, method, etc has made your job easier to deal with?
For me its the new encapusalting odor removers, they do not add or cover up a smell, they chemically alter the the odor. Until these came out about 5 years ago, you never knew totally if you just covered up that malodor or actually remeadated the situation. I removed some skunk odor this past week, and this technology we take for granted just amazes me (and my customers!)