Tosh
I've suggested that she brings one along for our next visit and I can take close-ups for her. It was a bit blustery today for a full-blown demo, I showed her how a brush would splay out on a ground floor window and mimicked the action as if there was a pole attached, she was quite taken with the techie side so she's going to pop along when we're there next for a "working" visit.
Davie,
I may be wrong on this but she points out one thing which does scare customers, ' banging that broom into the woodwork on the windows ' .
When cleaning the windows do you tend to make a lot of noise with the brush hitting the sides, had a
lad who used to do this and customers were not happy as the noise filtrates through the whole house.
Just a thought may be wrong.
Doug
Hi Doug
That's one thing I mentioned to PM. I demonstrated on a ground floor window and the ends of the brush make contact with the brickwork on the top pane, but make a dull thud on the main window frame itself when cleaning the bottom one which is further away from the sill. I can only assume that there must be a small void between the frame and the bulding itself and that the noise is somehow amplified by the time the occupants hear it.
What turned up from one of the residents I spoke to was that the windows were painted 2.5 years ago with a 5 year guarantee and it's that rotten job which is making mine look bad - it appears that they put only one coat on top of a pretty guffy one-coat job before them and at present, it's falling to bits with flaky paint and bare wood in evidence all over the place on lower edges of frames and sills, because they painted in the rain on wet wood. Three residents have changed to uPVC windows as they were a bit hacked off with the ongoing problems.
Anyway, PM is now conversant with WFP and how it works and thinks it's a very clever idea how the water dries leaving a clean window! However, she's quite new to the firm and is now going to have to drop whoever spec'd the last paint job in the brown stuff - Ho Hum. Hope they've left!
The windows are of an age where quite a few of the d/g units are starting to blow their seals. Of the three I examined close-up, two are showing signs of this already and of the other four, you can see two quite clearly from the ground. I think the client's been looking at the blurry windows and assumed it was our bad job.
After asking outright was I vindicated, PM said of course - so I'm a happier bunny. And it turns out that the person making the complaint will still have to pay her share of the communal window cleaning bill even if she does use someone else!
Result !!
