ooh, free training!? Worth a wild guess then:
I would imagine that whilst the heating was off, and due to the cold winter weather, there has been a build up of humidity and moisture within the property - the increased moisture has caused the wood to expand. The water based finish would also add to the moisture content of the wood? So, after the job has been completed, the heating has been switched on and in turn the wooden floor has significantly dried out causing the boards to shrink in size?
Apologies Kev, pretty much expanding on your comments, but I do like the idea of a free training course....
ha ha.