lee_dewing

  • Posts: 3118
Re: Grin and bare it
« Reply #20 on: September 26, 2011, 05:42:25 pm »
Matt  it's not just me then ;D

Daz i do same always leave bill with date on if not in.

Wise owl where are on the map? i'm in essex this is pretty average price, other windy in the road is charging £15 for 3 bed semi.

I don't think this is a lot of money really now days.

In the last few years diesel has gone up 50% plus everyting else is going up uilititie bills etc.

I'm in the process of putting most of my fronts upto £10 this is for 3-4 bed houses so front or front and side, £10 minimum.
If i lose em so be it.
Been too cheap too long. I'l know i'l lose some :-[
Pleasure in the job puts perfection in the work.     - Aristotle

lee_dewing

  • Posts: 3118
Re: Grin and bare it
« Reply #21 on: September 26, 2011, 05:48:39 pm »
Quote
push a potato up his exhaust- cab wont start and itll take days to fault find too   

 ;D ;D

Bobby P.

I could wait til november and pop a few mini rockets in the exhaust ;)

Or if they still do sunday sport maybe i could get him some info sent on having tranvestite makeover photo shoot. (so i've heard  :D)

Unfortunately they have no cat :(
Pleasure in the job puts perfection in the work.     - Aristotle

james51174

  • Posts: 218
Re: Grin and bare it
« Reply #22 on: September 26, 2011, 06:10:16 pm »
I'm sorry but £13 seems awfully expensive for a three bed semi.

I am not begrudging you charging that amount, but also can't blame the customer for considering the arrangement.

EH?

£13 is pretty reasonable imo

where are you based in the uk?

WISEOWL

  • Posts: 143
Re: Grin and bare it
« Reply #23 on: September 26, 2011, 07:22:47 pm »
I don't want to turn this into a dick measuring competition, but how many threads have been over the last few months quizzing either frequency or prices?

What used to be a straight forward profession of non-contractual trust based on non-corporate prices seems to have evolved into a factional quest for the ultimate hourly rate. I blame this on two factors - the old man with his wooden ladder choosing customers based on the quality of their tea not pushing the profession, and the aspirational businessman throwing money at what is still boring, unskilled labour.

At some point over the last ten years window cleaners seem to have gained an inferiority complex, matched only by the economic boom and the advent of WFP, that suggests a certain level of income is beneath us despite window cleaning being, in my opinion, low down on the tradesmans hierachical structure. To simply charge people as much as what they can get away with is a trade built on sandy ground.

Inflation needs to be taken into account obviously, as does the desire to aspire beyond the perceptions of what a window cleaner is. I just think the industry has gone too far, too fast without actually slipping the bonds of the afore mentioned public perception and without doing anything different than what window cleaners did with chamois leathers fifty years ago.

Window cleaning will get so expensive or frivilous for customers people will choose a different method of having their windows cleaned and choose large, cheap national companies who will plummet the prices and destroy the industry as it stands. It was a high percentage of customers that based their choice of window cleaner on trust and faith rather than money but with the price of having windows cleaned matching many of the customers direct debits this will swing in the other direction.

For the record, and please don't be lazy with this, I am based in South Yorkshire and I clean using WFP. My brother, who is also a window cleaner, had three pounds thrown on the floor in spite after a twenty minute confrontation with a customer who insisted he had been trying to con her - all this at night after a hard day working.

The trade is still simple and delicate, with unorthodox practices unseen in other professions. We need all the solidarity we can get.


WISEOWL

  • Posts: 143
Re: Grin and bare it
« Reply #24 on: September 26, 2011, 07:30:46 pm »
I'm sorry but £13 seems awfully expensive for a three bed semi.

I am not begrudging you charging that amount, but also can't blame the customer for considering the arrangement.

The custy has paid that much for 18 months, so it isnt the issue, is it?  Just because you undercharge doesnt mean everyone should.

It's this kind of self-congratulatary and insensitive accusation I was hoping to avoid.

My initial post made it clear there was no resentment on the price agreed but highlighted lack of surprise that customer, reknowed for never telling us what they really think, brought up the subject.

I wrote my long response before I saw that comment so I hope I answer a couple of questions without going over what I have already put.

Steve CM

Re: Grin and bare it
« Reply #25 on: September 26, 2011, 07:33:53 pm »
a lot of people WILL pay for what they think is a better service. If you want to undersell yourself then thats down to you.

bobplum

  • Posts: 5602
Re: Grin and bare it
« Reply #26 on: September 26, 2011, 07:39:04 pm »
understandable you have allowed emotion to get in the way of business.
i now take a firm stand on customers who start changing things around,such as your custy,i do 4 weekly and nothing else,once they gain control they start to mess you about,they tell you times to call for the money,they want to pay by bacs,about 4 weeks after the clean and then ask why you are cleaning as they have just paid you so on and so on.have a game plan and stick to it and move on and replace

bob

Catherine10

Re: Grin and bare it
« Reply #27 on: September 26, 2011, 07:52:01 pm »
Good call Bob

Catherine10

Re: Grin and bare it
« Reply #28 on: September 26, 2011, 08:10:00 pm »
Thank you Bob also for trhe fantastic pics

james51174

  • Posts: 218
Re: Grin and bare it
« Reply #29 on: September 26, 2011, 08:13:15 pm »

At some point over the last ten years window cleaners seem to have gained an inferiority complex, matched only by the economic boom and the advent of WFP,

not sure i agree....we do 75% traditional work..25%wfp

we charge less for wfp as its so much faster

£13= isnt alot of money for a 3 bed semi in the south of england

its about average tbh


mac74

  • Posts: 481
Re: Grin and bare it
« Reply #30 on: September 26, 2011, 09:31:02 pm »
we charge less for wfp as its so much faster

 ??? ??? ??? im not having a go james, but thats the cream for investing a lot of money going into wfp - if all window cleaners took that view, it would drive the prices down and ONLY the customers would benefit! we would all end up doing say a £12-14 , 3 bed semi for £6!! I could prob see this happening in the next 10 years or so (hope im wrong), forget the poor guys who still work on ladders, they wouldnt able to compete. Keep prices the same if u switch from trad to wfp and stick to it, only put the bum jobs up with bad access for hoses etc   ;)

EandM

  • Posts: 2167
Re: Grin and bare it
« Reply #31 on: September 26, 2011, 11:42:29 pm »
I'm sorry but £13 seems awfully expensive for a three bed semi.

I am not begrudging you charging that amount, but also can't blame the customer for considering the arrangement.


That is is dreadful! We'd charge at least £15.

lee_dewing

  • Posts: 3118
Re: Grin and bare it
« Reply #32 on: September 27, 2011, 09:19:23 pm »
Quote
understandable you have allowed emotion to get in the way of business.

How true the more you bend over, the greater the risk of breaking your back for someone.
Pleasure in the job puts perfection in the work.     - Aristotle

james51174

  • Posts: 218
Re: Grin and bare it
« Reply #33 on: September 27, 2011, 09:19:54 pm »
we charge less for wfp as its so much faster

 ??? ??? ??? im not having a go james, but thats the cream for investing a lot of money going into wfp - if all window cleaners took that view, it would drive the prices down and ONLY the customers would benefit! we would all end up doing say a £12-14 , 3 bed semi for £6!! I could prob see this happening in the next 10 years or so (hope im wrong), forget the poor guys who still work on ladders, they wouldnt able to compete. Keep prices the same if u switch from trad to wfp and stick to it, only put the bum jobs up with bad access for hoses etc   ;)

i can see what your saying, but its slightly different for us...we dont do alot of 2 bed semi's etc...in fact its such a small percentage of our work, that its almost insignificant

most of our work is rural areas...big houses tbh....we give the customer 2 prices (IF we think the jobs suits wpf) a traditional price, and a wfp price...the later always being lower.....the customer gets a choice...and they like that...they go for the bargain

but it works like this in my mind.......

if i charge £15= for a house traditonal...but £10= wfp

i know i can do 2 wfp houses to every 1 trad...therefore im actaully earning more money for my time, whilst charging less :)