lee_dewing

  • Posts: 3118
Grin and bare it
« on: September 25, 2011, 09:35:16 pm »
Hi

Clean a few custy's in my mum and dads road.

Got miffed with my mum and dads next door neighbour.

Cleaned his windows for about 18 months, started out £13 all round 3 bed semi.

Then he wanted front one month then front and back following month ::)

Then custy started saying backs don't get dirty.

I said ok front from now on unless your in and want back done.

Did his windows last week and he mentioned to my dad i cleaned his windows twice in one month ::)

It had been 7 weeks since his last clean (i was late usually take 4.5 - 5weeks)

Left a very polite note stateing the last three cleans dates; i also said that i was only doing all round and not front only jobs; and it would be £13 if he still wanted me.

Bumped into parents neighbour saturday and he said he didn't agree with my last date and said he was sure i'd been twice in the same month.

I just said check with his neighbours they always say i'm late.

Basically i'm not doing his windows now as he does not want allround and would prefer bi-monthly.

Can't help but feel insulted as the suggestion was i've had him over; think you get on well with people and then it goes pear shaped.

I suppose i'm just too sensitive for this job.
Seems the politer i am the more a lot of people take the p1ss.

Do get fed up with those who see kindness as weakness :-\

Feel a bit mugged off as had to bite my lip as parents neighbour and don't want to make waves; as said he emphasized the fact a couple of times he didn't agree and i'd been twice in same month ???
Pleasure in the job puts perfection in the work.     - Aristotle

Pope vader

  • Posts: 1944
Re: Grin and bare it
« Reply #1 on: September 25, 2011, 09:40:52 pm »
dont dump as will cause probs,  just do it every 4 months and if he says any thing to jsut say that is the rota,  u wanted every other visit and now i am that busy every thing is on a 8 weeks cycle

G Griffin

  • Posts: 40745
Re: Grin and bare it
« Reply #2 on: September 25, 2011, 09:43:54 pm »
I'd egg his windows.
But also egg your parents, too, so it doesn't look too suspicious.
Crafty, that  ;).
⭐⭐⭐⭐⭐⭐

Pope vader

  • Posts: 1944
Re: Grin and bare it
« Reply #3 on: September 25, 2011, 09:49:10 pm »
then charge them £35 to get the eggs off

lee_dewing

  • Posts: 3118
Re: Grin and bare it
« Reply #4 on: September 25, 2011, 10:07:31 pm »
maybe i should cut all ties with my parents for not warning me their neighbour was a n0b :D

Ps. their neighbour is a black cab driver (should have known he'd be trouble) ;)
Pleasure in the job puts perfection in the work.     - Aristotle

H S and Son

Re: Grin and bare it
« Reply #5 on: September 25, 2011, 10:10:18 pm »
I'd egg his windows.
But also egg your parents, too, so it doesn't look too suspicious.
Crafty, that  ;).
;D ;D

♠Winp®oClean♠

  • Posts: 4085
Re: Grin and bare it
« Reply #6 on: September 25, 2011, 10:13:03 pm »
I'd dump it mate, waste of time people like that & not worth the hassle for that amount!

lee_dewing

  • Posts: 3118
Re: Grin and bare it
« Reply #7 on: September 25, 2011, 10:16:09 pm »
He's gone; told him all round every month £13.

New that would jog him on ;)  (he's mean and a messer)
Pleasure in the job puts perfection in the work.     - Aristotle

H S and Son

Re: Grin and bare it
« Reply #8 on: September 25, 2011, 10:16:56 pm »
I dumped our neighbours as they were fussy about frequency. People can take liberties, especially if they think they can get away with it, I felt that was the case with my neighbours.

dazmond

  • Posts: 23589
Re: Grin and bare it
« Reply #9 on: September 25, 2011, 10:30:56 pm »
i had a guy who refused to believe i cleaned his back windows and basically said in a manner id ripped him off.he was right down the bottom of his garden cutting his hedges and even let on when i was cleaning!his wjfe rang up and said she was not happy!went round and he blantly said he didnt think id cleaned them!!

i was pretty peed off at him at the time.dumped him straight away.some people are just wrong in the head.get rid mate and dont worry about upsetting the applecart!tell him you feel sorry for him getting alzhemiers at his age!!

i always leave a note if customers are not in when i clean with the date on.i very rarely have problems just the occasional prick! ;D ;D

also i give them a statement of account if they refute the cleans
price higher/work harder!

Tom White

Re: Grin and bare it
« Reply #10 on: September 25, 2011, 10:33:56 pm »
I had a 'can you give me a miss this time' customer on Friday.  I have never messed about with this sort; I explain my terms and conditions very carefully when I take each new customer on.

I informed the guy that I can't run a business like that, and that if I didn't clean them, I'd take him off my books.  He said 'fine', so we left and started working on his two neighbours; and five minutes later he came out and asked Wor Lass if we'd clean them.  

He went onto explain that his wife has had a fall, broken her pelvis and was only just out of hospital and sleeping at the time we called; he didn't want us to disturb her, but she had been awake, heard our conversation and wanted her windows cleaned.

 :-[

CLEANCARE WC

  • Posts: 4454
Re: Grin and bare it
« Reply #11 on: September 25, 2011, 10:51:49 pm »
I had a 'can you give me a miss this time' customer on Friday.  I have never messed about with this sort; I explain my terms and conditions very carefully when I take each new customer on.

I informed the guy that I can't run a business like that, and that if I didn't clean them, I'd take him off my books.  He said 'fine', so we left and started working on his two neighbours; and five minutes later he came out and asked Wor Lass if we'd clean them.  

He went onto explain that his wife has had a fall, broken her pelvis and was only just out of hospital and sleeping at the time we called; he didn't want us to disturb her, but she had been awake, heard our conversation and wanted her windows cleaned.

 :-[

you heartless git  ;D
WE CLEAN BY FAITH, NOT BY SIGHT WITH WATER FED POLE WHEN WORKING AT HEIGHT.

G Griffin

  • Posts: 40745
Re: Grin and bare it
« Reply #12 on: September 25, 2011, 11:42:48 pm »
maybe i should cut all ties with my parents for not warning me their neighbour was a n0b :D

Ps. their neighbour is a black cab driver (should have known he'd be trouble) ;)

Quite good  ;D.

If he's a black cab driver, tell him to stick a rear view mirror on his lounge window and he can talk to you whilst your doing the back windows. He'll have them done, then..........no doubt, telling you who he had in the back of his cab last night.
"Go on, guess......off the telly...."
⭐⭐⭐⭐⭐⭐

dave f

Re: Grin and bare it
« Reply #13 on: September 26, 2011, 08:44:31 am »
kill his cat nail it to his back door ;D

Steve CM

Re: Grin and bare it
« Reply #14 on: September 26, 2011, 08:52:28 am »
I had a 'can you give me a miss this time' customer on Friday.  I have never messed about with this sort; I explain my terms and conditions very carefully when I take each new customer on.

I informed the guy that I can't run a business like that, and that if I didn't clean them, I'd take him off my books.  He said 'fine', so we left and started working on his two neighbours; and five minutes later he came out and asked Wor Lass if we'd clean them.  

He went onto explain that his wife has had a fall, broken her pelvis and was only just out of hospital and sleeping at the time we called; he didn't want us to disturb her, but she had been awake, heard our conversation and wanted her windows cleaned.

 :-[

i would of at least asked for a reason before wading in with the terms etc...i bet you felt great when they said what the reason was :)

Tom White

Re: Grin and bare it
« Reply #15 on: September 26, 2011, 08:57:09 am »
i would of at least asked for a reason before wading in with the terms etc...i bet you felt great when they said what the reason was :)

Yeh!  Lesson learnt I guess.  But usually it's because they're too tight to pay, or just can't be bothered.

Assumption is the Mother of ... well you know.

Re: Grin and bare it
« Reply #16 on: September 26, 2011, 09:55:57 am »
I'd egg his windows.
But also egg your parents, too, so it doesn't look too suspicious.
Crafty, that  ;).

You like egging people on, don't you?  I'm not yolking, either.

WISEOWL

  • Posts: 143
Re: Grin and bare it
« Reply #17 on: September 26, 2011, 01:49:00 pm »
I'm sorry but £13 seems awfully expensive for a three bed semi.

I am not begrudging you charging that amount, but also can't blame the customer for considering the arrangement.

H2GoKent

  • Posts: 532
Re: Grin and bare it
« Reply #18 on: September 26, 2011, 04:40:30 pm »
I wouldn't stand for it, I'd slash his tyres, put weedkiller on his lawn, tread on his flower beds, napalm his garden, cut off his cat's head and sneak in and put it in his bed. Stake him out on the lawn cover his face in jam so the ants crawl all over him.

Then my rage would be satisfied.
Sorry had an aggravating day.

Not really I'd just say every other month all round £15 or forget it
A manager is generally someone who has been promoted to the position by someone else who didn't see them as a threat.
Hence all people are promoted to the level of their incompetence

bobby p

Re: Grin and bare it
« Reply #19 on: September 26, 2011, 04:53:34 pm »
push a potato up his exhaust- cab wont start and itll take days to fault find too  :)