Hi Guys
I do think it is very important that we appreciate our customers are not stupid and in fact especially the women and some modern men, will know a fair bit about cleaning.
They will know from experience the difference heat makes in the cleaning process and us so called experts have to be vary careful if we go against accepted wisdom.
It is equally important that newer CC's are not confused by marketing spin being put forward as science, an experienced CC like Ken can achieve good results with a whole manner of different chems and processes but for the less experienced heat is very important in achieving a quality result.
Over the past few years I have cleaned quite a few suites for new CC's who didn't fancy them or had poor results in the past. When speaking to them it was apparent they were worried about using hot water which is why they were getting poor results.
There are many different suppliers of chems and machines and all have their own angles and marketing but I believe a CC forum should cut through the spin and be more science based so that we build knowledge of what is going on , thereby allowing us to make informed decisions.
Knowledge is power.
Cheers
Doug
