Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Sundae84 on November 24, 2021, 12:25:48 pm

Title: George the window cleaner's assistant
Post by: Sundae84 on November 24, 2021, 12:25:48 pm
Anyone having problems in reaching support or the owner Paul?
I have had no replies the past month and I have been with them for many years.

Please advise.
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on November 24, 2021, 01:05:12 pm
Anyone having problems in reaching support or the owner Paul?
I have had no replies the past month and I have been with them for many years.

Please advise.

What email address are you using?
Title: Re: George the window cleaner's assistant
Post by: Sundae84 on November 24, 2021, 02:22:14 pm
my usual email address that I have been using for years. Why?
Title: Re: George the window cleaner's assistant
Post by: Soupy on November 24, 2021, 02:34:01 pm
my usual email address that I have been using for years. Why?

I think he meant where are you sending the emails to.
Title: Re: George the window cleaner's assistant
Post by: Smudger on November 24, 2021, 02:42:06 pm
my usual email address that I have been using for years. Why?

I think he meant where are you sending the emails to.
;D
Title: Re: George the window cleaner's assistant
Post by: Sundae84 on November 24, 2021, 03:04:23 pm
sending the emails to Paul the owner at his email address like I have done for more than 7 years plus the support email as well. So to both emails.
Title: Re: George the window cleaner's assistant
Post by: Granny on November 24, 2021, 04:07:15 pm
Have you tried George himself and not his assistant? :D
Title: Re: George the window cleaner's assistant
Post by: Sundae84 on November 24, 2021, 04:38:08 pm
Have you tried George himself and not his assistant? :D

Funny...George himself I think is Paul, the owner. So I am trying to find out if he is still operating this or has he stopped.
Title: Re: George the window cleaner's assistant
Post by: Smudger on November 24, 2021, 04:39:55 pm
no humour on a Sundae I see....

Darran
Title: Re: George the window cleaner's assistant
Post by: Granny on November 25, 2021, 07:24:26 am
Have you tried George himself and not his assistant? :D

Funny...George himself I think is Paul, the owner. So I am trying to find out if he is still operating this or has he stopped.
Apologies Sundae I was just being flippant - hope you get sorted but I just use an Excel Spreadsheet and pen and paper.
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on November 25, 2021, 07:26:15 am
Any answer on this?
Title: Re: George the window cleaner's assistant
Post by: Forum Admin on November 25, 2021, 10:31:18 am
The Yahoo user group seems to have disappeared, I can't click through on their website to a contact form as it says "page can't be displayed". The only contact seems to be the email address; support@georgesystems.co.uk and after doing a quick check online this is still valid and live.
Title: Re: George the window cleaner's assistant
Post by: SB Cleaning on November 25, 2021, 12:27:10 pm
This is worrying , i have used George for years,don't really want to switch but if there's no support may have to.
Title: Re: George the window cleaner's assistant
Post by: deeege on November 25, 2021, 01:11:39 pm
It was only a matter of time that a service like George, that requires a one off payment and no subscription ceases being updated imo. Done well to last all these years really.
Title: Re: George the window cleaner's assistant
Post by: SB Cleaning on November 25, 2021, 03:45:25 pm
It was only a matter of time that a service like George, that requires a one off payment and no subscription ceases being updated imo. Done well to last all these years really.
I think your right ...

I've been with George nearly 12 years now.
Title: Re: George the window cleaner's assistant
Post by: colin bird on November 30, 2021, 07:16:43 am
Anyone having problems in reaching support or the owner Paul?
I have had no replies the past month and I have been with them for many years.

Please advise.

Have you had a reply yet
Title: Re: George the window cleaner's assistant
Post by: tlwcs on December 05, 2021, 10:10:31 am
Is there an update please or are we to assume George is finished?
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on December 07, 2021, 08:52:40 am
A week ago I left messages by email and got no response.

Apparently the back up system is working in that there is no message saying it has failed but who knows what will happen if you need to restore?

The emails don't bounce back but there is no response.

Not looking hopeful - anyone else know?

Title: Re: George the window cleaner's assistant
Post by: Spruce on December 07, 2021, 10:03:01 am
A week ago I left messages by email and got no response.

Apparently the back up system is working in that there is no message saying it has failed but who knows what will happen if you need to restore?

The emails don't bounce back but there is no response.

Not looking hopeful - anyone else know?

One can only ask what's happening to Aworka.
http://aworka.com/

I've just thought.
How about
paul@georgesystems.co.uk


I've just fired up an old computer.
10 years ago the contact address was
users@georgesystems.co.uk

The last time I contacted Paul it was using the support@georgesystems.co.uk email address, but that was 6 years ago.
Title: Re: George the window cleaner's assistant
Post by: jason hodkin on December 16, 2021, 06:58:36 am
I've been using George for over 12 years, it does everything I need . Desktop and palm in the early days, now small windows tablet. Would happily pay a yearly fee to keep it operating
Title: Re: George the window cleaner's assistant
Post by: Mike Burd on December 16, 2021, 07:02:18 am
A week ago I left messages by email and got no response.

Apparently the back up system is working in that there is no message saying it has failed but who knows what will happen if you need to restore?

The emails don't bounce back but there is no response.

Not looking hopeful - anyone else know?

One can only ask what's happening to Aworka.
http://aworka.com/

I've just thought.
How about
paul@georgesystems.co.uk


I've just fired up an old computer.
10 years ago the contact address was
users@georgesystems.co.uk

The last time I contacted Paul it was using the support@georgesystems.co.uk email address, but that was 6 years ago.
No problem with Aworka. All working fine.
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on December 16, 2021, 08:52:49 am
I'm sure you mean to be helpful 8w but would you explain how that is useful to those trying to get to the bottom of the George situation?
Title: Re: George the window cleaner's assistant
Post by: Soupy on December 16, 2021, 09:11:49 am
I'm sure you mean to be helpful 8w but would you explain how that is useful to those trying to get to the bottom of the George situation?

A week ago I left messages by email and got no response.

Apparently the back up system is working in that there is no message saying it has failed but who knows what will happen if you need to restore?

The emails don't bounce back but there is no response.

Not looking hopeful - anyone else know?

One can only ask what's happening to Aworka.
http://aworka.com/

I've just thought.
How about
paul@georgesystems.co.uk


I've just fired up an old computer.
10 years ago the contact address was
users@georgesystems.co.uk

The last time I contacted Paul it was using the support@georgesystems.co.uk email address, but that was 6 years ago.
No problem with Aworka. All working fine.
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on December 16, 2021, 11:11:18 am
You are surely trying to help Soupy however the thread was about George.

As I believe Aworka is in the same industry I took it that the bit you kindly highlighted in red meant that anyone could ask Aworka about what's happening to George and their options for George users.

They may  wish to switch as they (Aworka) historically do a product that George users sometimes migrate to.

Has anyone switched from George to Aworka?

Title: Re: George the window cleaner's assistant
Post by: Spruce on December 16, 2021, 03:35:53 pm
You are surely trying to help Soupy however the thread was about George.

As I believe Aworka is in the same industry I took it that the bit you kindly highlighted in red meant that anyone could ask Aworka about what's happening to George and their options for George users.

They may  wish to switch as they (Aworka) historically do a product that George users sometimes migrate to.

Has anyone switched from George to Aworka?


Wasn't George the forerunner to Aworka? I thought that both programs were controlled by Paul and anyone else in his team.
So I though that we could contact Paul using Aworka's contact details.
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on December 16, 2021, 03:45:15 pm
You are surely trying to help Soupy however the thread was about George.

As I believe Aworka is in the same industry I took it that the bit you kindly highlighted in red meant that anyone could ask Aworka about what's happening to George and their options for George users.

They may  wish to switch as they (Aworka) historically do a product that George users sometimes migrate to.

Has anyone switched from George to Aworka?


Wasn't George the forerunner to Aworka? I thought that both programs were controlled by Paul and anyone else in his team.
So I though that we could contact Paul using Aworka's contact details.

Really? I thought they were separate. I hope you are right. Has anyone tried to contact Paul via Aworka?
Title: Re: George the window cleaner's assistant
Post by: tlwcs on December 16, 2021, 04:06:02 pm
Yes, I have.
The companies are separate as aworka is cloud based and owned by Chris
He changed some artwork for me and I asked if he knew if  Paul was ok, he didn’t .
I keep a copy of George as a data base
Shame there’s no communication at any level
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on December 16, 2021, 04:13:15 pm
Yes, I have.
The companies are separate as aworka is cloud based and owned by Chris
He changed some artwork for me and I asked if he knew if  Paul was ok, he didn’t .
I keep a copy of George as a data base
Shame there’s no communication at any level

Thanks for the heads up. Much appreciated. Do you know if Aworka can take on George customers and transfer them across easily?
Title: Re: George the window cleaner's assistant
Post by: Smudger on December 16, 2021, 04:40:32 pm
I think any of the major programs could easily transfer George data into a more modern format

Darran
Title: Re: George the window cleaner's assistant
Post by: tlwcs on December 16, 2021, 05:48:43 pm
Yes, I have.
The companies are separate as aworka is cloud based and owned by Chris
He changed some artwork for me and I asked if he knew if  Paul was ok, he didn’t .
I keep a copy of George as a data base
Shame there’s no communication at any level



Thanks for the heads up. Much appreciated. Do you know if Aworka can take on George customers and transfer them across easily?

Yes, he did this for me years ago
Chris is very easy to deal with
Tony
Title: Re: George the window cleaner's assistant
Post by: stu_thomson on December 16, 2021, 09:04:58 pm
Been using george now for years but worried there maybe no more support and could probably do with taking a more modern approach
I’ve only got a small round compared to most guys as do carpet cleaning as well so what’s best software program out there and fairly simple to use on iPhone /tablet/Mac
Just had a quick look at a few and aworka seems a decent option for me

Any others you guys recommend

Stu
Title: Re: George the window cleaner's assistant
Post by: colin bird on December 17, 2021, 07:10:10 am
Been using george now for years but worried there maybe no more support and could probably do with taking a more modern approach
I’ve only got a small round compared to most guys as do carpet cleaning as well so what’s best software program out there and fairly simple to use on iPhone /tablet/Mac
Just had a quick look at a few and aworka seems a decent option for me

Any others you guys recommend t



Stu

Just back up on a memory stick,I've also downloaded the trial version on another device,so currently I have  two operating versions of george
Title: Re: George the window cleaner's assistant
Post by: Spruce on December 17, 2021, 08:46:42 am
Been using george now for years but worried there maybe no more support and could probably do with taking a more modern approach
I’ve only got a small round compared to most guys as do carpet cleaning as well so what’s best software program out there and fairly simple to use on iPhone /tablet/Mac
Just had a quick look at a few and aworka seems a decent option for me

Any others you guys recommend t



Stu

Just back up on a memory stick,I've also downloaded the trial version on another device,so currently I have  two operating versions of george

That's what I have done.

I now have George on a Windows tablet with Windows 10 on it. Will George work on Windows 11? I don't know.
Microsoft have now reported that this SurfaceGo tablet I'm using will not work with Windows 11. I know there are some work arounds to instal W11, but I will stick with w10 for as long as I can.
Title: Re: George the window cleaner's assistant
Post by: Flasher on January 06, 2022, 11:09:28 pm
Ive been trying to contact him for a couple of weeks to get a back up of my work sent to me,  No reply yet and starting to get desperate now as had to get a new laptop so have lost everything. Working from memory but only got a couple of days left.
Title: Re: George the window cleaner's assistant
Post by: colin bird on January 07, 2022, 07:05:00 am
Ive been trying to contact him for a couple of weeks to get a back up of my work sent to me,  No reply yet and starting to get desperate now as had to get a new laptop so have lost everything. Working from memory but only got a couple of days left.
If you have a new laptop,down load the George demo version of there web site,then copy your George info on your old laptop onto a memory stick then load it onto your new lap top,it's not difficult I've done it a couple of times and I'm a thick window cleaner
Title: Re: George the window cleaner's assistant
Post by: Flasher on January 07, 2022, 08:25:09 pm
Just received my backup from George so all good, I am back in the game Pheeeeew
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on January 07, 2022, 10:19:23 pm
Just received my backup from George so all good, I am back in the game Pheeeeew

That is good news. Did you get any form of communication from George/Paul?
Title: Re: George the window cleaner's assistant
Post by: dazmond on January 08, 2022, 01:31:44 pm
Just received my backup from George so all good, I am back in the game Pheeeeew

That is good news. Did you get any form of communication from George/Paul?

Apparently Ringo sorted him out after an email titled HELP!
Title: Re: George the window cleaner's assistant
Post by: colin bird on January 08, 2022, 09:40:53 pm
Just received my backup from George so all good, I am back in the game Pheeeeew

That is good news. Did you get any form of communication from George/Paul?




Apparently Ringo sorted him out after an email titled HELP!


That's a top drawer reply mate
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on January 09, 2022, 01:27:53 pm
Just received my backup from George so all good, I am back in the game Pheeeeew

That is good news. Did you get any form of communication from George/Paul?

Apparently Ringo sorted him out after an email titled HELP!

Try Ringing Ringo. Ask him if Paul can Please please me. Ring me please.
Title: Re: George the window cleaner's assistant
Post by: George Systems on January 11, 2022, 12:43:41 pm
Hi Guys

It's Paul, aka GeorgeSystems.

Sorry I've b een invisible for a while. I was diagnosed with cancer early in 2021. I've had some major surgery and been on chemotherapy for most of the year. That makes it very hard to do anything useful !!

I finished my chemo a couple of weels ago and I'm feelng very must better - so hopefully things will be back to normal in a week or two.

I'm really sorry for all of you who've needed help while I've been offline but there was nothing I could  do about it.  This year will be better !!

Paul Sanders
GeorgeSystems
Title: Re: George the window cleaner's assistant
Post by: GAZZA B on January 11, 2022, 01:16:38 pm
Hi Paul,

Very sorry to here that !!
get well soon Paul

Gazza
Title: Re: George the window cleaner's assistant
Post by: Bungle on January 11, 2022, 01:26:30 pm
Hi Guys

It's Paul, aka GeorgeSystems.

Sorry I've b een invisible for a while. I was diagnosed with cancer early in 2021. I've had some major surgery and been on chemotherapy for most of the year. That makes it very hard to do anything useful !!

I finished my chemo a couple of weels ago and I'm feelng very must better - so hopefully things will be back to normal in a week or two.

I'm really sorry for all of you who've needed help while I've been offline but there was nothing I could  do about it.  This year will be better !!

Paul Sanders
GeorgeSystems

Hope all is well. I liked the post only because you're battling 'c'

Mods. I think we need more than just a like button! How about a thumbs up or something?
Title: Re: George the window cleaner's assistant
Post by: Simon Trapani on January 11, 2022, 03:17:01 pm
Yep. Get well soon Paul.
Title: Re: George the window cleaner's assistant
Post by: richard connett on January 11, 2022, 03:48:50 pm
Glad your feeling better Paul . Here’s to your recovery in 2022
Title: Re: George the window cleaner's assistant
Post by: Smudger on January 11, 2022, 03:56:40 pm
wishing you a full recovery

Darran
Title: Re: George the window cleaner's assistant
Post by: George Systems on January 11, 2022, 04:32:56 pm
Thanks for the good wishes guys.

Paul
Title: Re: George the window cleaner's assistant
Post by: AuRavelling79 on January 11, 2022, 04:38:47 pm
Just read this and am very glad to hear you're doing well Paul. I'd like to join everyone else in wishing you a full recovery and a good 2022!
Title: Re: George the window cleaner's assistant
Post by: SB Cleaning on January 12, 2022, 06:46:10 am
Hope you get well soon Paul.
Title: Re: George the window cleaner's assistant
Post by: colin bird on January 14, 2022, 06:31:04 am
Hi Paul,wishing you a healthy ,and full recovery,thank you for  your help and supporting George over the years,
Title: Re: George the window cleaner's assistant
Post by: Spruce on January 14, 2022, 07:41:21 am
Hi Paul,wishing you a healthy ,and full recovery,thank you for  your help and supporting George over the years,

^^^ What Colin says. Thank you and wishing you well in your recovery.
Title: Re: George the window cleaner's assistant
Post by: davids3511 on January 14, 2022, 08:02:10 am
Hi Paul,wishing you a healthy ,and full recovery,thank you for  your help and supporting George over the years,
Yes, very much this. Glad your feeling better.