Here is a list of the course contents (you can view the relevent dates here
http://www.express-cleaning-supplies.co.uk/oos/trainingcourses/:
<B>Course Contents - SK1 (Window Cleaning Skills Course)</B><BR/>
<UL>
<LI>Introduction
<LI>Equipment selection and maintenance
<LI>Using scrapers
<LI>Mastering the squeegee
<LI>Cutting down the mountain
<LI>Cutting the edge
<LI>Closing
<LI>Using larger sqeegees
<LI>Pole work
<LI>Stain removal
<LI>Cladding cleaning
<LI>Ladder safety
<LI>Working at height
<LI>Basic risk assessment
<LI>Waterfed poles
</UL>
The Certificate of Achievement for these sessions counts as supplementary evidence for units 002, 060 and 061 of the Window Cleaning NVQ.<P/>
<B>Course contents - WFP2 Waterfed Pole Course</B><BR/>
<UL>
<LI>Introduction
<LI>Pure water explained
<LI>Cleaning science of pure water
<LI>Equipment selection and maintenance
<LI>Controlling risk
<LI>Road safety issues
<LI>Control of legionella
<LI>WFP cleaning - theory
<LI>Capillary action explained
<LI>WFP cleaning - practical
<LI>Raising WFP's
<LI>Using the stored energy in the pole
<LI>Spot free results
<LI>Time saving tips of the pro's
<LI>Marketing tips</UL><P/>
<B>Course contents - HS3 Health & Safety for window cleaners</B><BR/>
<UL>
<LI>Introduction
<LI>Safety Statistics
<LI>Ladder safety
<LI>Working at height
<LI>Fall arrest equipment
<LI>Cradle work
<LI>Rope access
<LI>Bosuns chair
<LI>Waterfed poles
<LI>Method statements
<LI>Risk assessments
</UL>The Certificate of Achievement for these sessions counts as supplementary evidence for units 002, 061, 062, 063 and 225 of the Window Cleaning NVQ.<P/>
<B>Course contents - MK4 Marketing a Window cleaning Business</B><BR/><UL>
<LI>Introduction
<LI>Identify your customer
<LI>Identify your USPs
<LI>HS Brand image
<LI>Selling benefits not features
<LI>Promoting a small business
<LI>Promoting a larger business
<LI>Use free advertising
<LI>Door knocking
<LI>Advertising pays
<LI>Promotional material
<LI>Mailshots
<LI>Follow up calls
<LI>Persistence pays
</UL>
