[Cookie]

Did anyone else receive an e-mail from Brodex this week about their new poles?

https://brodexbms.co.uk/product/raptor-carbon-fibre-poles/

It says POLES WILL BE DISPATCHED IN 3-4 WEEKS DUE TO HIGH DEMAND - just wondering whether this is marketing spin..... Has anyone ordered one?

I've only ever used Gardiner poles.

[The Jester of Wibbly]

Maybe a cash flow issue?

[AuRavelling79]

I had an email and just had a brief look at the 25ft carbon fibre one.

It is £30 (ex vat) less than an SLX and lighter according to the spec. tables.

Not as light as an extreme of course.

For me I would want to hear others experiences for a couple of years before I considered one.

[p1w1]

I would never believe what brodex says..even when you order the 25ft version of it if you look lower down in small writing its says 25ft reach so probably not actually a 25ft pole so who knows what the exact size of the pole is.  Why companies still do this is beyond me except probably  to initially make the pole look good against the main competition  that actually give you the exact size of pole and an idea of reach.

As you can see in the above post someone has already fallen for it, but you cant blame Mr Gold he is getting on a bit 

[AuRavelling79]

Just reporting not supporting Peewee!

Note: "according to the tables".

 

[John Mart]

Does calling window cleaning products like the Ninja, Gunslinger and Raptor make users feel sexy when they use them?

[Spruce]

Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.

[Marc Stock]

Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.

Brodex went bankrupt before.

[Shrek]

Brodex actually rang me the other day ( I don’t know how or why they had my number)
Asking me if I’m happy with my poles , van system & water purification equipment and is there anything they could offer me.
( I haven’t got a brodex system btw) , I just said thanks but no thanks I’m happy with what Iv got

[Stoots]

Brodex have got such an awfull reputation, who is going to buy one of these ?

especially with the new ova8 and phantoms out!

never used brodex, but i wouldnt touch them, heard too many bad reviews.

[The Jester of Wibbly]

Brodex actually rang me the other day ( I don’t know how or why they had my number)
Asking me if I’m happy with my poles , van system & water purification equipment and is there anything they could offer me.
( I haven’t got a brodex system btw) , I just said thanks but no thanks I’m happy with what Iv got

Yes that's exactly the problem.. They seem to put all their recourses into sales technics leaving nothing for after sales service after seeing all the comments over the years.

[Spruce]

Maybe a cash flow issue?

Exactly!

They will be using your cash to buy stock and then sell it to you at a profit.

What happens if they go bankrupt with your money and no poles sent out? You get treated like all their creditors and get pennies in the pound when the business is sorted out. Meantime they pop up under a new name and use your cash as operating capital.

Even if it was the best pole in the world, I would never pay cash for one with a lead time of 3 to 4 weeks, especially from Brodex. They've had my business once and tried hard to shaft me. Those were the early days when I didn't know better.

.

Brodex went bankrupt before.

Is that a question or a statement?

[John Mart]

My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

[Dry Clean]

My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.

[Marc Stock]

Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

[G Griffin]

Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

How can you be so sure and why is it unfortunate?

[Cookie]

Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

If they're under new management & they're trying to improve customer service I don't understand why they don't re-brand & give themselves a new name.

The actual equipment looks quite good on their website - although the Google reviews don't seem to be as good as those of other WFP suppliers. If I was based around Liverpool I might just give them a shot.

[John Mart]

My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.

I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

[Spruce]

Brodex unfortunately will never be able to shake off the bad reputation they built up for themselves.

If they're under new management & they're trying to improve customer service I don't understand why they don't re-brand & give themselves a new name.

The actual equipment looks quite good on their website - although the Google reviews don't seem to be as good as those of other WFP suppliers. If I was based around Liverpool I might just give them a shot.

Sounds like you could get drawn into their vortex Cookie.  Careful, once you are drawn in its a downward spiral. You aren't an employee of Brodex by any chance are you? 

[The Jester of Wibbly]

My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.

I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.

I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.

Does the closed length also include brush head?  If so the brush head can't be multipled by 5 only the pole sections minus overlap.   So maybe it's a 25ft reach when held.