Lady rang up a couple of weeks ago, asked if I could do her windows, so I said I would call around to give price, she said any idea how much, and I gave her a rough price, at which she said that's great, call round anytime and do them.
Well I am over-booked like you don't know, but I decided to squeeze her in, last thing friday night, just before having me tea.
Did the windows, old dear walking past asked for a quote for a conservatory roof clean, next door neighbour out in back garden, side gate is locked, no problem split ladders in half and step over, clean back, pack up and get some tea. Not in when I go round collecting.
Next week she rings up, as I am cutting my hedge at home, about to give me a hard time for not turning up, I said we have already done the windows, friday afternoon
She says...you can't have the gate was locked
me says, I have cleaned them, we stepped over your gate using our ladders.
she says...I am not being funny but...
I says...you are being funny, this is not a very good start, is it, you ring up, ask for a price, say that's great, come around anytime, which I do, and now you don't believe me when I tell you I have cleaned the windows,I have put a windows cleaned note through, your next door neighbour was out in her garden, and you don't believe me, and are calling me a liar.
Well forget it, put a cheque in the post and find someone else.
Over the years, when I have trained up lads to clean windows, I always tell them, if some one on your round spoils your day, get rid of them, they are not worth it.
Well this lady rang back about half an hour later to apologise, but I was still annoyed at her, so she will still be looking for another window cleaner