we are all business owners and competition is good for the trade, the customers get more choise and maybe a better price but hopefully a better quality of cleaner.
I have loads of cleaners targeting my work, whether its on purpose or not, doesn't really matter, I am confident that I offer a 1st rate service that my customers want and are willing to pay for.
If I started to lose work, I would need to ask why
, not who's teeth can I kick in.
mind you I did have one guy who knocked my customers doors offering to do their windows cheaper than me, I was also in a pub I do when the phone rang and they said they would beat whatever price they where paying and a few more over the years.
So far I have not lost one customer because of these methods and I don't think I will lose a true customer ever, of course I will lose some who jump onto the cheapest cleaner they can get and good luck to them, because I will never put them back on my list again.
at the moment there are plenty of customers still out there for everyone, but with more and more cleaners coming into the trade, these will start to dry up and then the weak, the stuck in his ways cleaner, the bullyboy and cowboy will go to the wall.
