I quoted recently for a very large domestic, it was an amazing house with over 1900 sq ft of carpets only the bedrooms as he had stone flooring downstairs.
The carpet was a wool berber covered in stains like makeup in the kids rooms and urine in other areas plus the rooms were very cluttered and he wanted every inch cleaned i charge 0.35 per ft so it came in at over £600 i was not going to discount much as it involved a lot of work, when i told him the price he said that he had the same area done last year for about £140
he then went on to question me about my profit margins etc and how i could justify such a high price.
I asked him who it was and he gave me the name of a local guy who i know and he uses a truckmount, i always thought that the point of a truckmount was to still charge the same or more but get the work done quicker, not charge less then have to do four times the work.
Isn't it weird how some customers will pay your prices and some wont, i think i have a good conversion rate but this guy actually said i am tight for cash at the moment ! this house he had designed and had it built had every conceivable luxury, the upstairs landing was over 60 ft.
My wife said i should have told him he needs to downscale if he cant afford to have his carpets cleaned
PS The guy who quoted £140 does not frequent this forum.
